Customer Service Assistant

4 weeks ago


Auburn, Australia Bacchus Wine Merchant Full time

**Administration Assistant | Customer Service**

**About the Business**:
Bacchus Wine Merchant is a well-respected wine distribution company, representing premium wineries from Australia and around the world. Over the past 20+ years, we have worked tirelessly, bringing thousands of venue partners together with our network of premium domestic and international wineries.

Bacchus supplies and services B2B wholesale trade channels including hotel groups, bars, restaurants, and retail stores across New South Wales, ACT, Victoria & Queensland. Our team's mission is to become trusted wine advisors to an ever-growing client base, creating successful, long-term hospitality & retail partnerships.

**About the Role**:
An exciting opportunity has become available for a Customer Service Administration Assistant to join our rapidly growing team. Reporting directly to the Customer Service Team leader, we are seeking someone with an interest in harnessing their customer service in administration.

School leavers and those returning to the workforce are encouraged to apply.

**Key facets of this role include**:

- Process customer orders, returns and exchanges
- Ensure efficient flow of communication within the internal colleagues and external customers
- Liaise with distribution warehouses, ensuring timely and precise communication
- Providing administrative assistance and ongoing support for the delivery and smooth running of the service departments.

**About You**:
You are an enthusiastic individual with a can-do attitude interested in building on their career in an exciting sector.

You must have the ability to work as a member of the team but also autonomously when given individual tasks.

We will provide all the training you need, however, what will set you apart:

- Excellent communication skills, both written and orally
- Confident computer skills including MS Word, Excel, and Outlook
- Attention to detail
- Enjoy being the “go-to” and self-motivated team member with a flexible can-do attitude.

**Benefits**:

- Supportive and friendly work culture
- Career advancement and long-term opportunities
- Yearly wine allowance
- Training and development opportunities
- Free on-site parking.

Here at Bacchus Winer Merchant, we love wine, we love great work, and we love building great teams Join us if this resonates with you

**Job Types**: Full-time, Part-time, Permanent

Pay: $24.56 - $36.10 per hour

Expected hours: 20 - 38 per week

Schedule:

- Monday to Friday

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Auburn, Australia Bacchus Wine Merchant Full time

    Administration Assistant | Customer ServiceAbout the Business:Bacchus Wine Merchant is a well-respected wine distribution company, representing premium wineries from Australia and around the world. Over the past 20+ years, we have worked tirelessly, bringing thousands of venue partners together with our network of premium domestic and international...

  • Customer Service

    3 weeks ago


    Auburn, Australia ABC Seamless Full time

    ABC Seamless has an excellent opportunity for a **Customer Service Officer / Representative / Admin Staff** to join our leading home improvement company in the Parramatta area. Reporting to the Operations Manager, your key responsibilities will include: - Taking and dealing with all customer and salesman queries. - Keeping our customers happy and informed...

  • Customer Service

    1 week ago


    Auburn, Australia bp Balmain Coffee Company - Auburn Full time

    About usThe Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 8 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. "Balmain Coffee Company" is an extension of our business along with our "Supply - Your Local Food Store" offer which is an amazing range of made in store...


  • Auburn, Australia Appoint Full time

    Based Auburn - easily accessible by public transport/ free parking - Join a market leader, supportive team and relaxed environment - Flexible hours - can accommodate later start/ early finish Customer Service professionals, it’s your time to shine! Choose your hours, work part time, full time or alternate weeks, it's really up to you! Based in Auburn,...


  • Auburn, Australia Appoint Full time

    Based Auburn - easily accessible by public transport/ free parking Join a market leader, supportive team and relaxed environment Flexible hours can accommodate later start/ early finishCustomer Service professionals, it's your time to shineChoose your hours, work part time, full time or alternate weeks, it's really up to youBased in Auburn, you'll avoid the...


  • Auburn, Australia Polyaire Air Conditioning Products Full time

    **Be a vital part of a progressive and fast-growing international Company**: - **A full-time role, Fortnightly pay**: - ** Friendly workplace** **About POLYAIRE** **Polyaire Pty Ltd** is an international manufacturer of quality equipment of HVAC systems supplying air filters, insulated flexible ducting, air grilles and vents, and fittings. Established in...


  • Auburn, Australia St.George Full time

    **Permanent position with St. George in Auburn**: - **Full-time position (38 hours per week)**: - **Be the face of our branch helping out customers reach their financial goals** **How will I help?** You’ll be the face of St. George, working in-branch to help our customers achieve their financial goals. It’s important that you understand the...


  • Auburn, Australia HVTC Full time

    Auburn NSW, Australia Kickstart your Customer Service career with Service NSW Earn while you Learn Located at Auburn Dealer Business CentreWhat you'll be doingYou will complete a Certificate III Business - Customer Engagement over 12 months through a combination of formal training and on-the-job experience with your Host Employer.This unique combination of...


  • Auburn, Australia bp Balmain Coffee Company - Auburn Full time

    **About us** The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 8 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. "Balmain Coffee Company" is an extension of our business along with our "Supply - Your Local Food Store" offer which is an amazing range of made in...


  • Auburn, Australia bp Balmain Coffee Company - Auburn Full time

    **About us** The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 8 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. "Balmain Coffee Company" is an extension of our business along with our "Supply - Your Local Food Store" offer which is an amazing range of made in...


  • Auburn, Australia bp Balmain Coffee Company - Auburn Full time

    **About us** The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 7 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. "Balmain Coffee Company" is an extension of our business along with our "Supply - Your Local Food Store" offer which is an amazing range of made in...


  • Auburn, Australia St.George Full time

    **Join a supportive team in our St George Auburn Branch**: - **Permanent full time position**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...


  • Auburn, Australia ABC Seamless Full time

    ABC Seamless has an excellent opportunity for a **Customer Service Officer / Representative / Admin Staff** to join our leading home improvement company in the Parramatta area. Reporting to the Operations Manager, your key responsibilities will include: - Taking and dealing with all customer and salesman queries. - Keeping our customers happy and informed...


  • Auburn, Australia ABC Seamless Full time

    ABC Seamless has an excellent opportunity for a **Customer Service Officer / Representative** to join our leading home improvement company in the Parramatta area. Reporting to the Operations Manager, your key responsibilities will include: - Taking and dealing with all customer and salesman queries. - Keeping our customers happy and informed at all...


  • Auburn, Australia Westpac Group Full time

    Start a rewarding career in one of our Branch locations within Sydney's Western Suburbs - **Based in one of our Westpac or St George branches in Sydney (Western Suburbs & Inner West)**: - **Full-time positions (38 hours per week)**: - **Branches include but are not limited to Roselands, Lakemba, Auburn etc**: - **Even if we don't have the perfect role...


  • Auburn, Australia Sirius People Full time

    Temp to permanent opportunity x - START ASAPBankstown / Auburn area$32 p/h + superKey Responsibilities: Respond promptly to customer inquiries and resolve issues in a timely manner Accurately enter customer data and maintain records of interactions in our database Meet individual and team targets for call handling and data entry accuracyRequirements: 1 year...


  • Auburn, Australia HVTC Full time

    Auburn NSW, Australia - Kickstart your Customer Service career with Service NSW! - Earn while you Learn! - Located at Auburn Dealer Business Centre **What you'll be doing** You will complete a Certificate III Business - Customer Engagement over 12 months through a combination of formal training and on-the-job experience with your Host Employer. This...


  • Auburn, Australia Grand Metal Full time

    **Job Summary** Grand Metal is a leading commercial and architectural building material whole seller and is seeking an Internal Sales / Customer Service person to join an existing team. We are based at Wetherill Park, focusing on providing quality building material products and services to our consumers. The company has grown to be a leader in both...


  • Auburn, Australia Motion Asia Pacific Full time

    Hours: 8am - 4pm or 9am - 5pm - Location: Auburn NSW - Uniforms supplied by us - **Full Time permanent position, Monday to Friday**: - **Opportunity to earn extra with our Branch Incentive Scheme** **We are looking** for a motivated individual to join our team based in Auburn NSW. This role is for someone that likes a fast-paced environment with a passion...


  • Auburn, Australia Motion Asia Pacific Full time

    Hours: 8am - 4pm or 9am - 5pm Location: Auburn NSW Uniforms supplied by us- Full Time permanent position, Monday to Friday:Opportunity to earn extra with our Branch Incentive SchemeWe are looking for a motivated individual to join our team based in Auburn NSW. This role is for someone that likes a fast-paced environment with a passion for delivering the best...