Technical Services Manager

2 weeks ago


Canberra, Australia CPS IT Consulting Full time

CPS IT Consulting is supporting a long standing client recruit for a **Technical Services Manager **to be based in Canberra.

Our client is a leading provider of Managed Services and Professional IT Services and Solutions in Australia and is listed on the ASX. Our client specialises in delivering exceptional services to their clients throughout the country, offering a flexible approach that covers advising, integrating, managing, and securing their IT environments

As the **Technical Services Manager **, your main responsibility will be to lead and support the technical and engineering team (approx 50 staff) across the country, ensuring their performance, efficiency, and growth while providing Technical Services to the Integrations and Managed Services groups.

**Here are the key things you'll be doing**:

- Drive the billable utilization and technical performance of the Technical Services team.
- Take charge of recruiting, retaining, training, developing, and managing permanent and contract staff to meet the service needs of their clients.
- Manage the allocation of technical staff to various projects, service contracts, support jobs, and consulting tasks.
- Analyze pipeline and demand on a weekly and monthly basis to create resourcing plans, recruitment strategies, utilization forecasts, and performance management initiatives.
- Assist in business development, pre-sales activities, client engagement, and reviews to ensure a successful engineering team.
- Develop and guide staff based on current workload, client demands, and market trends.

**To succeed in this role, here's what we're looking for**:

- Ability to foster collaboration among teams and individuals.
- Willingness to take ownership of your role and work independently.
- Excellent prioritization, organization, and multitasking skills.
- Strong drive for achieving outcomes and delivering results.
- Effective communication skills with both superiors and team members, providing the right level of information.
- Experience in a fast-paced environment, adapting to changes, and maintaining a flexible schedule.
- A knack for motivating, coaching, and mentoring employees.

You will need to be an Australian Citizen and either have Minimum Baseline Sucrity Clearance or be prepared to get minimum Baseline Security Clearance.

Kindest regards

Craig Sounes

Director

0400 790 911



  • Canberra, ACT, Australia Technical Concept GmbH Full time

    We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the role:To Aligned to our customers business requirements,...


  • Canberra, Australia Red Hat Software Full time

    About the job: The Red Hat Global Professional Services team is looking for a Consulting Services Account Specialist to join us in Sydney, Australia. In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase large journey based solution wins and help...


  • Canberra, ACT, Australia Red Hat Software Full time

    About the job:The Red Hat Global Professional Services team is looking for a Consulting Services Account Specialist to join us in Sydney, Australia. In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase large journey based solution wins and help...


  • Canberra, Australia Continuum Recruitment Full time

    **Technical Service Delivery Manager** - **12 month contract plus extensions**: - **Must be NV1 cleared** Currently seeking a Technical Service Delivery Manager.We are committed to delivering exceptional technical solutions and services to our clients across various sectors. As we continue to expand our operations, we are seeking a skilled Technical...


  • Canberra, ACT, Australia Continuum Recruitment Full time

    Technical Service Delivery Manager- 12 month contract plus extensions:Must be NV1 clearedCurrently seeking a Technical Service Delivery Manager.We are committed to delivering exceptional technical solutions and services to our clients across various sectors. As we continue to expand our operations, we are seeking a skilled Technical Service Delivery Manager...


  • Canberra, Australia Fujitsu Full time

    Location: - Canberra - Australian Capital Territory- Date Published: - 08-May-2023- Job Reference: BH-143215 **Technical Services Team Manager** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing...


  • Canberra, Australia Peoplebank Full time

    Location: - Canberra- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Maria Lastierre- Discipline: - General IT - Security / Cyber Security - Reference: - 261169Our Federal Government Client is seeking for a **Technical Service Delivery Manager**. The **Technical Services Delivery Manager** will oversee all aspects of project delivery by...


  • Canberra, Australia Peoplebank Full time

    Location: - Canberra- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Maria Lastierre- Discipline: - General IT - Security / Cyber Security - Reference: - 261169Our Federal Government Client is seeking for a **Technical Service Delivery Manager**. The **Technical Services Delivery Manager** will oversee all aspects of project delivery by...


  • Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital Territory Date Published:08-May-2023Job Reference:BH-143215Technical Services Team ManagerWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise,...


  • Canberra, Australia Paxus Australia Pty Ltd Full time

    Posted 12 March 2024 - SalaryWeekly pay + WFH - LocationCanberra - Job type Contract - DisciplineProject Services + Transformation - Reference265044 **Job description**: Our Federal Government is seeking an experienced Techncial Service Delivery Manager. This is contract role until June 2025 with 2x12 months extension. This role is open for Canberra, Sydney...


  • Canberra, Australia Paxus Australia Pty Ltd Full time

    Posted 12 March 2024 - SalaryWeekly pay + WFH - LocationCanberra - Job type Contract - DisciplineProject Services + Transformation - Reference265044 **Job description**: Our Federal Government is seeking an experienced Techncial Service Delivery Manager. This is contract role until June 2025 with 2x12 months extension. This role is open for Canberra, Sydney...


  • Canberra, Australia CYOS Solutions Full time

    **Application closing date**: Wednesday, 20 March 2024 - 11:59pm, Canberra time (in Canberra) **Estimated start date**: Wednesday, 01 May 2024 **Location of work**: ACT **Working arrangements**:The work is to be performed at the offices of Services Australia in the respective city. Some remote working arrangements may be considered on a case to case...


  • Canberra, ACT, Australia Peoplebank Full time

    Location: Canberra Job Type: Contract Posted:about 3 hours agoContact: Maria Lastierre Discipline:General IT Security / Cyber Security Reference: Our Federal Government Client is seeking for a Technical Service Delivery Manager.The Technical Services Delivery Manager will oversee all aspects of project delivery by managing budget, scope and schedule whilst...


  • Canberra, ACT, Australia Paxus Australia Pty Ltd Full time

    Posted 12 March 202- SalaryWeekly pay + WFH LocationCanberra Job type Contract DisciplineProject Services + Transformation Reference265044Job description:Our Federal Government is seeking an experienced Techncial Service Delivery Manager. This is contract role until June 2025 with 2x12 months extension. This role is open for Canberra, Sydney and Melbourne....


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract au$1300 - au$1500 per day- **NV1 Clearance minimum required**: - **Canberra, Melbourne, Brisbane, Adelaide - Sydney can be considered on a case by case basis**: - **Contracts until 30 June 2025 + 12 month extension** Our major federal government department are currently seeking several specialist resources...


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract au$1300 - au$1500 per day- **NV1 Clearance minimum required**: - **Canberra, Melbourne, Brisbane, Adelaide - Sydney can be considered on a case by case basis**: - **Contracts until 30 June 2025 + 12 month extension** Our major federal government department are currently seeking several specialist resources...

  • Technical Writer

    2 months ago


    Canberra, Australia Ignite Specialist Recruitment Services Full time

    We are seeking a Technical Writer to work inside one of our government bodies. Must hold a current Baseline security clearance or higher to be eligible. Duties include: - Creation of an appropriate and accessible intranet page for Information Governance. - Uplift and creation of relevant Information Governance policy documents. - Uplift and creation of...


  • Canberra, ACT, Australia Talent International Full time

    australia australian capital territory contract au$1300 - au$1500 per day- NV1 Clearance minimum required:Canberra, Melbourne, Brisbane, Adelaide Sydney can be considered on a case by case basis:- Contracts until 30 June month extensionOur major federal government department are currently seeking several specialist resources to implement M365 and Cyber...


  • Canberra, Australia Ignite Specialist Recruitment Services Full time

    Ignite are looking to hear from experienced IT Service Management Engineer for one of our government clients. Location: Australian Capital Territory Duration: 12 months contract with possible extension Citizenship Requirements: Must be an **Australian Citizen with current NV1 clearance** The IT Service Manager Engineering Expert is responsible for the...

  • Technical Tester

    2 weeks ago


    Canberra, Australia MTP Services Full time

    12 months + 24 months in extensions! - July Start! - NV1 Required! Our client is a high profile Federal Government Department which is also a part of the National Intelligence Community. MTP Services is seeking a Technical Tester to assist our Client on multiple projects. Your expected roles and responsibilities are to: - Monitor, assess, enhance public...