Customer Support Officer
2 months ago
What you’ll be doing
Permanent opportunity at a fast-growing software company based in Melbourne’s inner suburbs. This role requires someone to workin the office twice a week ( Wednesday and Friday ) and offers the flexibility to WFH the remaining 3 days.
This is a full time opportunity for a vibrant and tech savvy person to join a dynamic customer support team with a focus on their AU & NZ customers.
- Experience in a customer support role B2B and/or Saas essential
- Previous experience in the fire industry highly advantageous
- Passionate about customer support and finding a resolution
- Excellent communication and problem-solving skills
- Tech savvy and able to adapt to new systems
- Experience using Zendesk or similar support ticketing system
- Genuine interest in IT
Benefits to you:
- Flexible working
- Permanent Opportunity
- 70k - 75k base + super
- Immediate start
At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
To apply:
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