Community Engagement
4 days ago
**Full Time Permanent Position**
**Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO**
**Salary offered will depend on level of skills and experience.**
**About Melton City Council**
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.
We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.
**The Opportunity**
Do you thrive on fostering meaningful connections with communities and driving exceptional customer experiences? Are you ready to lead the way in community engagement and consultation, service evaluation, and design innovative, customer-centric solutions that ensure the voices of our customers and employees are heard, understood, and central to shaping Council decisions?
This is an exciting opportunity to join Melton City Council's newly established Experience Insights and Analytics Team within the broader Customer Experience Department. As a key part of this dynamic group, you’ll play a critical role in transforming how we use data, insights, and engagement to inform decisions and enhance the experiences provide through Council services.
**Key Responsibilities**
- Provide strategic guidance and advice and lead Council’s community engagement and service evaluation practices.
- Develop comprehensive engagement and evaluation guidelines and toolkits to support consistent practices across the organisation.
- Conduct customer and service impact assessments, providing insights to drive business process improvements.
- Build organisational capacity through knowledge-sharing and fostering a customer-centric culture to improve experiences with Council’s services, programs, and activities.
**Please note**:In-person interviews for this position will be held on **Thursday 12 December 2024.**
To view the **Position Description**, click **here**.
**About you**
**_ To be successful in this role you will have the following:_**
- Relevant tertiary qualifications and significant experience in community engagement, service design and evaluation, social sciences or public policy development.
- Demonstrated empathetic communication, interpersonal, consultation and negotiation skills; appropriate to with a wide range of internal and external stakeholders and members of the public
- Demonstrated skill managing complex community engagements and service evaluations including excellent facilitation, negotiation, problem solving, relationship management and advocacy skills.
- IAP2 Certificate of Engagement, and preferably the IAP2 Advanced Certificate in Engagement.
**Culture and Values**
Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.
We are Vibrant MELTON. Our values are:
- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture
**Benefits**
There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- 13 ADO's (Accrued Day Off) per year
- 5 weeks annual leave
- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:
- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms
**How To Apply**
For further information about the position, please contact **Joel Farrell**, Manager Customer Service on **0417 820 675**.
Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.
**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**
All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able
-
Community Engagement Specialist
4 days ago
Melton, Australia Shoalhaven City Council Full timeWe are seeking an experienced Community Engagement Specialist to join our newly established Experience Insights and Analytics Team.About the RoleThis is an exciting opportunity to transform how we use data, insights, and engagement to inform decisions and enhance the experiences provided through Council services.Key ResponsibilitiesProvide strategic guidance...
-
Community Engagement Manager
6 months ago
Melton, Australia True Hands Full timeTrue Hands Home Care and Disability services is seeking to employ a bright, Visionary, competent and organized Community Engagement Manager for our new **Melton & Wyndham Vale** **Office.** **About You**: This role is ideal for Someone that is looking to work for a progressive company. who would like to use their customer service skills, creativeness and...
-
Assistant Principal
4 weeks ago
Melton, Australia Schools (Government) Full timeLocation: Western Region | Melton Job type: Full time / From 28/01/2025 - 26/01/2030 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1447577 **Location Profile**: Melton Specialist School has seen a significant increase in enrolment demand, which has seen many changes to our staffing profile over the...
-
Community Liaison
1 month ago
Melton, Australia Schools (Government) Full timeLocation: Western Region | Melton Job type: Full time / From 11/11/2024 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Other Reference: 1443517 **Selection Criteria**: SC1 - Demonstrated experience and knowledge of how to develop partnerships and engage the community at Melton Specialist School including...
-
Stakeholder and Communications Advisor
3 months ago
Melton, Australia Melton City Council Full time**Full Time Permanent Position** **Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO** **Salary offered will depend on level of skills and experience.** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia....
-
EOI - Community Partnership Coordinator
1 month ago
Melton, Australia Youth Projects Ltd Full timeAbout UsAt Youth Projects Ltd, we are dedicated to providing front-line support to young people and individuals experiencing disadvantage, unemployment, homelessness, and alcohol and other drug issues. Our mission is to provide pathways out of poverty and homelessness, breaking the cycle of disadvantage. We strive to create a safe and inclusive environment...
-
Melton, Australia Schools (Government) Full timeLocation: Western Region | Melton Job type: Full time / From 28/01/2025 - 28/01/2030 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1449075 **Selection Criteria**: **1. Educational leadership** (i) Outstanding capacity for visionary and exemplary educational leadership of a school or college. (ii)...
-
Senior Community Development Officer
1 week ago
Melton, Australia Shoalhaven City Council Full timeAbout the RoleMelton City Council is seeking a highly motivated and experienced professional to join our Community Capacity team as a Diversity and Intercultural Project Officer.Key ResponsibilitiesDevelop and implement initiatives to promote cultural expression, transmission, recognition, and celebration between generations and diverse groups.Support...
-
Employer Engagement Partner
2 months ago
Melton West, Australia genU Full timeLocation: Melton West- Brand: Training & Employment- Date Posted: 18 Sep 2024**SALARY BANDING: $63k-$77k + 11.5% Super AND Salary Packaging options** **OPERATIONAL HOURS: Full-Time, Ongoing, 38 hours per week - 8:54am-5:00pm Monday to Friday** **LOCATON - Melton and Bacchus Marsh** **Do you want to improve your skills or kickstart your career within...
-
Community Event Project Officer
3 months ago
Melton, Australia Melton City Council Full time**Full Time Fixed Term Position - Until December 2025** **Band 6 - Salary Range $95,073 to $103,531 per annum + 11.5% Super + ADO** **Salary offered will depend on level of skills and experience.** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest...
-
Community Transportation Coordinator
1 week ago
Melton, Australia Melton City Council Full timeAbout Melton City CouncilMelton City Council is a dynamic and vibrant municipality that prides itself on providing exceptional community services. Our organisation strives to create a liveable city where everyone belongs, offering state-of-the-art amenities, engaging health and wellbeing options, and support for lifelong learning.We foster a collaborative...
-
Community Participation and Connection
6 months ago
Melton, Australia Melton City Council Full time**Casual Position** **Band 4 - Hourly Rate $44.29 + 11% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and...
-
Media and Communications Advisor
3 months ago
Melton, Australia Melton City Council Full time**Full Time Permanent Position** **Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO** **Salary offered will depend on level of skills and experience.** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia....
-
Community Transport Specialist
2 weeks ago
Melton, Australia Melton City Council Full timeAbout the RoleWe are seeking a reliable and safe driver to transport eligible clients across the municipality of Melton. As a Community Bus Driver, you will be responsible for ensuring the safe operation and maintenance of the buses, while providing a person-centred, flexible, and responsive door-to-door transport service.Key ResponsibilitiesTransport...
-
Youth Projects Ltd
16 hours ago
Melton, Australia Youth Projects Ltd Full timeAbout Youth Projects LtdWe are an independent, registered charity providing front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. Our mission is to provide pathways out of poverty, changing lives and saving lives.SalaryThe estimated annual salary for this role is...
-
EOI - Community Partnership Coordinator
1 month ago
Melton, Australia Youth Projects Ltd Full timeNot all heroes wear capes … but plenty of them are here at Youth Projects! A bit about usWe are an independent, registered charity providing front line support to young people and people experiencing homelessness to open pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm...
-
Community Bus Driver
2 weeks ago
Melton, Australia Melton City Council Full time**Part Time Permanent Position** **21 Hours per week** **Band 3 - Salary Range $67,833 to $71,555 per annum Pro Rata + 11.5% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our...
-
Youth Projects Community Outreach Specialist
6 days ago
Melton, Australia Youth Projects Ltd Full timeEmpower Disadvantaged YouthWe are an independent, registered charity providing front-line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues.Pursuing a holistic model of care, we provide pathways out of poverty through client-centred care and harm prevention. Our focus is on respect,...
-
Melton, Australia Schools (Government) Full timeLocation: Western Region | Melton Job type: Full time / From 28/01/2025 - 27/01/2030 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1449314 **Location Profile**: Melton West Primary School is located in the township of Melton, approximately 38 kilometres from the Melbourne CBD. Enrolments have...
-
Psychology Registrar
6 months ago
Melton, Australia Western Health Full timeLocation: Western Region | Melton Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 54100 **Clinical Psychologist - Grade 2** A part time, 32 hrs/ 4 days a week, Monday - Friday role within our dedicated intensive support function. This is an opportunity to work...
