Voice of Customer Manager

**Job Description (ICT Customer Support Officer)** **Position Overview**: In response to continuous expansion, we are seeking a proficient and versatile technical engineer to join our team in Sydney. As an ICT Customer Support Officer, you will play a pivotal role in providing support, education, and guidance for the deployment and maintenance of computer...

**_Location: _** **_Alexandria, NSW Australia_** **_ Casual_** **_Responsibilities_** - Respond to all customer enquiries in a helpful manner across all service platforms. - Receive and process customer returns as briefed by the Customer Care Manager and Supervisor. - Communicate in a manner that is consistent with the brand tone of voice to prioritise...

**_Location: _** **_Alexandria, NSW Australia_** **_ Full-time_** **_Responsibilities_** - Respond to all customer enquiries in a helpful manner across all service platforms. - Receive and process customer returns as briefed by the Customer Care Manager and Supervisor. - Communicate in a manner that is consistent with the brand tone of voice to prioritise...

At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car-buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and...

Our customer service model forms the beating heart of CAMILLA and our Customer Care Liaisons are our biggest ambassadors. They are at the front line supporting our Online and Retail channels with anything and everything that get’s thrown at them! If you are a quick-thinker with a passion for luxury fashion and amazing customer service, this might be the...

About The OpportunityThe Customer Success Manager will lead a small, centralised customer service team to deliver industry-leading customer service. This role focuses on understanding customers' needs, effectively triaging customer requests, and driving improvements in CSAT and NPS scores.Key ResponsibilitiesTeam ManagementManage the team responsible for all...

{"title": "Customer Success Manager", "description": "About the RoleWe are seeking a highly skilled Customer Success Manager to lead our customer service team in delivering exceptional experiences. As a key member of our team, you will be responsible for understanding customer needs, effectively triaging requests, and driving improvements in CSAT and NPS...

About the RoleThe Customer Success Manager will lead a small, centralized customer service team to deliver industry-leading customer service. This role focuses on understanding customer needs, effectively triaging customer requests, and driving improvements in CSAT and NPS scores.Key ResponsibilitiesTeam Management: Manage the team responsible for all...

**Overview** The Customer Service Manager will be responsible the customer service team and work collaboratively with the commercial and operations teams to achieve our common goal of enhanced customer experience for the company’s clientele. You will report directly to the company managing director and CEO. **Responsibilities and Duties Include but not...

**_Location: _** **_Alexandria, NSW Australia_** **_ Full-Time_** The Customer Experience Manager will manage a premium customer experience that continually evolves to meet customer, brand, and business potential. This role has strategic leadership, team development and operational oversight and is responsible for managing and resourcing the Customer...

**Who are we?** Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental...

Start your journey with Freedom Who we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work....

Grace Loves Lace_ is an Australian founded global bridal brand known for its unique and ethereal wedding dresses. Founded by Megan Ziems in 2010, we have a remarkable history of disrupting the traditional bridal industry and have redefined the wedding dress experience. With 220+ employees, 26 showrooms and a huge online and showroom presence across US,...

About The CompanyOur client has been a leading provider of emergency glass repair services in Australia for nearly 40 years. Starting as a family business in Sydney, they have grown into a trusted and reputable national service provider. With a strong focus on delivering quality and responsibility, our client prides themselves on being Australian owned,...

About CompnowCompnow is a national privately owned technology company that prides itself on being a trusted partner for organisations.Our commitment to empowering clients to achieve their full potential drives everything we do.We provide expert IT solutions that cater to the unique needs of each business, from simple software updates to complex network...

About this role Start your journey with Freedom… Who we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart...

Location: - Alexandria- Discipline: - Accounting Support- Job type: - Permanent- Salary: - AU$120000 - AU$130000 per annum- Contact name: - Mathilde Cauberghs- Job ref: - 271015- Published: - about 5 hours ago**Accounts Payable Manager** - $120,000 - $130,000 + Super | Waterloo, 2017 | Flexibility WFH 1 day! - Sit within a large shared services function...

About the RoleWe are seeking a highly skilled Senior Marketing Manager to lead our marketing efforts in Australia and New Zealand. As a key member of our marketing team, you will be responsible for developing and executing comprehensive marketing strategies that drive business growth, enhance brand awareness, and increase customer engagement.Key...

Social Media specialist within our Ampol Digital strategy team - Full Time, Max Term Contract for 18 months - Alexandria HQ with Hybrid working options **About Ampol** Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. Fuel may be the foundation of our business, but our motivation and purpose come from the people,...

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the team**: We’re launching...