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Business Systems Manager

1 month ago

Winston Hills, Australia Ventia Pty Limited Full time

In partnership with Land and Housing Corporation, we are seeking a Business Systems Manager to join the Ventia LAHC team in a full-time permanent capacity.

As the Business Systems Manager, you’ll support the successful delivery of the LAHC Asset Maintenance Services contract by providing support, reporting and analysis on contract processes and systems. This role reports directly into the Project Director, and you’ll play a senior and pivotal role within our business.

**What’s on offer**:

- Attractive salary package.
- Hybrid working arrangements, split between remote working and our bright Winston Hills office with plenty of onsite free parking available.
- Internal career opportunities across the contract and bigger Ventia business.
- Small and supportive team that are a part of one of the largest essential services in Aus. & NZ.
- Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
- Employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more.
- We look after each other and foster our people's wellbeing.

**What you will be doing**:

- Liaise extensively with internal and external stakeholders, including senior leadership to resolve issues and ensure solutions are viable and consistent.
- Liaise with all contract areas to maintain, improve, and change existing systems, procedures and processes as required.
- Assist in system solutions for new processes and changes.
- Conduct regular reviews of systems and generating reports on efficiencies and improvement areas.
- Provide training on the system to the extended contract team.
- Liaise with internal IT teams to report system issues, implement changes and conduct UAT.

**About you**:

- SAP experience essential
- Experience in people management (at least 2 previously)
- Demonstrated interpersonal communication skills and the ability to work in a team collaborative environment.
- Strong problem solving capacity with sound IT skills.

**About Ventia**:
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.

Managing NSW Land and Housing Corporation assets, we care for some of Australia’s most vulnerable citizens. Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.

**How to apply**:
**Diversity**:
We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

Position Reference Number: 152649

**Job Segment**:Call Center, ERP, SAP, Manager, Customer Service, Technology, Management

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