Customer Service Consultant

3 weeks ago


Melbourne, Australia TenacityCX Full time

Multiple Temp positions - working holiday visas welcome to apply
- Abbotsford Location - close to public transport, newly renovated offices
- Supportive team culture, training provided

Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Administration company, who are looking for multiple customer service superstars to join their team based in a contact centre environment.

**Role duties Include**:

- Handling calls from customers and assisting with financial services enquiries
- Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional customer service experience
- Working in a structured, fast paced, supportive, team environment
- Following guidelines and procedures to meet compliance requirements

***

**Skills & attributes required**:

- Demonstrated customer service experience working in a contact centre environment essential
- Excellent communication skills
- A quick learner with a positive 'can-do' attitude is a must
- A strong customer service focus
- Ability to follow processes and work towards KPI's
- Ability to work well in a team environment

***

**What's in it for you?**
- Stunning, newly renovated offices based in Abbotsford, close to public transport
- $30.95 per hour plus super
- Work for global financial administration company who are customer centric and truly value their people
- Supportive, genuine and nurturing culture
- Multiple Temp positions available - working holiday visas welcome to apply

*



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