Operations Manager, Operational Support Services

6 months ago


Sunshine Coast, Australia Queensland Health Full time

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.
The SCHHS is values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.
The role provides leadership and support for the day-to-day operations of Operational support services (including environmental and patient assistance services) based at Sunshine Coast University Hospital, working closely with the Manager Environmental Services - Sunshine Coast University Hospital.
The position is also responsible for collaborating with other facility operations managers to ensure consistency of approach, processes and sharing of resources.

**Key Responsibilities include**:

- Provide expert advice to the Chief Operating Officer in relation to operational service requirements, including environmental, patient assistance, food services and supply and logistics in collaboration with the relevant managers.
- Lead a diverse team implementing effective coaching and mentoring strategies to ensure key performance indicators are met, in alignment with legislative standards, guidelines, practices and policy.
- Exercise expert judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures are not defined.
- Actively collaborate with operations managers at other facilities within the SCHHS to ensure sharing of resources, consistency of approach and collaboration for quality improvement initiatives.

Why work for us?We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: - A wellness program;
- Generous superannuation;
- Flexible work arrangements;
- Career training and development; and
- Salary packaging. Salary packaging.

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