Claim Assessor

4 weeks ago

Brisbane, Australia Department of Employment and Workplace Relations Full time

APS Level 5
- Canberra, ACT, Brisbane, QLD
- $83,908 - $89,706

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**The Role**
As part of the Fair Entitlements Guarantee (FEG) Branch you will work in a high demand service environment to assess claims for financial assistance made by employees who are owed employment entitlements after losing their jobs due to insolvency. A sound knowledge of workplace relations, or ability to quickly acquire such knowledge, is beneficial to those in the role.

Reporting to Assistant Directors and supported by Senior Claim Assessors, you will assess claims using information from claimants and insolvency practitioners and make recommendations that comply with the requirements of the Fair Entitlements Guarantee Act 2012 (FEG Act) to ensure timely and accurate payments to claimants.

Our people find a high level of job satisfaction by working in the FEG program as it has a direct impact for Australians at a difficult time in their lives. We are committed to investing in our people to grow their capability in FEG program management, including supporting them to develop a strong knowledge and understanding of the Workplace Relations framework.

As part of working in a large, complex program you will have exposure to all aspects of program administration including our robust quality assurance processes. This experience and exposure provides a sound basis for further advancement in APS roles.

We support flexible working arrangements that work for the individual and the FEG program.

**Duties and Responsibilities**
Responsibilities of FEG claim assessors include:

- assessing claims efficiently, accurately and in accordance with the Fair Entitlements Guarantee Act 2012 (FEG Act) using available data
- drafting high quality claim assessments and letters using available resources and templates which effectively explain the rationale and outcome for recommended decisions
- communicating effectively with claimants and other external stakeholders to obtain information and documentation relating to claims and provide advice about the FEG Scheme.

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window

  • Property Assessor

    2 weeks ago

    Brisbane, Australia Claim Central Consolidated Full time

    Claim Central Property manages the restoration, assessment, repair and maintenance of residential, commercial, strata and industrial properties in Australia and New Zealand. For over 20 years we have been using our leading-edge technologies and a digitally-connected supply panel of trades to provide better cost, quality and claims management outcomes. Our...

  • Claims Assessor

    2 weeks ago

    Brisbane, Australia Kennedy Reid Full time

    Develop your career at a major life insurer - Work from Sydney, Melbourne or Brisbane - Work from home flexibility **Benefits**: - Career development plan - Flexible working, work from home flexibility and compressed fortnights - Excellent supportive culture, a team that focusses on working together - social club, volunteering days - Work for a large life...

  • Assessor - Event Claims

    1 month ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - Assessor - Event Claims Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Assessor - Event Claims Job No: 670937 South Coast, Melbourne - Inner Suburbs & CBD, Melbourne - Outer Suburbs, Perth, Brisbane - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 4 Assess property damage to determine claim...

  • Assessor - Event Claims

    3 weeks ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - Assessor - Event Claims Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Assessor - Event Claims Job No: 670937 South Coast, Melbourne - Inner Suburbs & CBD, Melbourne - Outer Suburbs, Perth, Brisbane - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 4 Assess property damage to determine claim...

  • Claims Assessor

    1 week ago

    Brisbane, Queensland, Australia Tuh Health Fund Full time

    Claims Assessor - Casual | 15-20 hours per week | Monday to Friday20th May, 2024About The RoleIn this Casual role, as a Claims Assessor you will be responsible for providing consistently excellent customer service and claiming expertise for all health fund products and services offered through TUH.Your key responsibilities will include: Processing customer...

  • Claims assessor

    1 week ago

    Brisbane, Queensland, Australia Michael Page Full time

    About Our Client Michael Page has portend with a large leading global business that is focused on putting people first. This role sits in a team of 5 friendly easy going individuals. If career progression and well being is a priority, this is an opportunity you don't want to miss Job Description Conduct on-site meetings to determine requirements for...

  • Technical Property Claims Assessor

    3 weeks ago

    Brisbane, Australia Insurance Australia Group LTD Full time

    Technical Property Claims Assessor Make a difference an **Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner...

  • Technical Property Claims Assessor

    1 week ago

    Brisbane, Australia Insurance Australia Group LTD Full time

    Technical Property Claims Assessor Make a difference an **Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner...

  • Claims Assessor

    1 week ago

    Brisbane, Queensland, Australia Michael Page Australia Full time

    About Our Client Michael Page has portend with a large leading global business that is focused on putting people first. This role sits in a team of 5 friendly easy going individuals. If career progression and well being is a priority, this is an opportunity you don't want to miss Job DescriptionConduct on-site meetings to determine requirements for...

  • Technical Property Claims Assessor

    3 weeks ago

    Brisbane, Australia IAG New Zealand Full time

    Make a difference an **Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner relationships. The Property Assessor role...

  • Technical Property Claims Assessor

    1 week ago

    Brisbane, Australia Insurance Australia Group LTD Full time

    Make a difference an **Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner relationships. The Property Assessor role...

  • Technical Property Claims Assessor

    2 weeks ago

    Brisbane, Australia IAG New Zealand Full time

    Make a difference an **Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner relationships. The Property Assessor role...

  • Medical Claims Assessor

    3 weeks ago

    Brisbane, Australia Bupa Full time

    A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart...

  • Medical Claims Assessor

    3 weeks ago

    Brisbane, Australia Bupa Full time

    A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart...

  • Technical Property Claims Assessor

    1 week ago

    Brisbane, Queensland, Australia IAG New Zealand Full time

    Permanent role:- Location QLD:- Benefits include Competitive Salary, 13% Super, Company Car & Flexible Working:Hybrid working, 1 day per month in the Brisbane office***READY FOR ANYTHINGAt IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and...

  • Motor Assessor

    6 days ago

    Brisbane, Australia Insurance Australia Group LTD Full time

    Motor Assessor Make a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand as an Intermediated Motor Assessor. **We're here for you. Are you ready?** **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our IIA (Intermediated Insurance Australia) Supply Chain team in...

  • Desktop Assessor

    19 hours ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - Desktop Assessor Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Desktop Assessor Job No: 671990 Adelaide, Rest of SA, Melbourne - Inner Suburbs & CBD, Various Permanent Full Time Insurance, Home Insurance Pay Band 4 Desktop Assessor Permanent RoleMelbourne or South Australia location About the...

  • Motor Claims Consultant

    3 weeks ago

    Brisbane, Australia The Andersen Partnership Full time

    Competitive salary package - Great location in modern offices - Supportive culture with ongoing training and development Are you a passionate and experienced Motor Claims Consultant looking for a new opportunity? We have an exciting position available with one of our esteemed clients in Brisbane. As a specialized recruiter, we are seeking a talented and...

  • Desktop Assessor

    4 weeks ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - Desktop Assessor Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Desktop Assessor Job No: 671733 Sydney - Inner Suburbs & CBD, Sydney - Outer Suburbs, Central Coast, Newcastle, North Coast, South Coast, Western NSW, NSW - Other, Brisbane - Inner Suburbs & CBD, Brisbane - Outer Suburbs, Toowoomba, Gold...

  • Motor Assessor

    6 days ago

    Brisbane, Australia Insurance Australia Group LTD Full time

    Make a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand as an Intermediated Motor Assessor. **We're here for you. Are you ready?** **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our IIA (Intermediated Insurance Australia) Supply Chain team in regional...