Student Support Officer

3 weeks ago

Sydney, Australia The University of Notre Dame Australia Full time

**Student Support Officer**

**Vocational Education & Training, Sydney Campus**

**HEW Level 5, Part-time, 0.8FTE Ongoing position.**

**ABOUT THE UNIVERSITY**

The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000 students across our Fremantle, Broome, and Sydney campuses, as well as clinical schools in Victoria and New South Wales.

**ABOUT THE OFFICE**

Vocational Education and Training (VET) at the University provides students with the skills they need to thrive. We provide career preparation and formal qualifications to specialise in a certain area of work, to make a career change or as a pathway into higher education through the UNDA Registered Training Organisation (RTO). Our programs are flexible and structured so students can learn online, on-campus and in the field.

**ABOUT THE ROLE**

The position of Student Support Officer is primarily responsible for providing administrative support in VET by co-ordinating a wide range of administrative functions in support of the VET programs and to ensure student progression. The position is a key point of contact for the VET Department in UNDA to provide a range of information and advice to students; foster and develop relationships with stakeholders and act as a liaison; develop and continuously improve administrative systems and processes; as well as co-ordinate and assist the duties associated with UNDA events, meetings, career expos, workshops and projects.

The successful applicant will be required to:

- Create and maintain student files in accordance with ASQA Compliance Guidelines and audit for accuracy at completing and cancellation.
- Resolve administrative problems and address addressing any issues that imped effective student progression and outcomes, such as certification.
- Maintain all registers (CRM’s, LMS’s etc) to ensure records of programs, course delivery and course progression are all accurately and professionally documented.
- Maintain student records and course delivery systems in the administration of the Student Life Cycle within all VET Programs, ensuring strong relationships between UNDA and students.
- Ensure program information is available, current and in alignment with regulatory standards on staff and student portals.
- Provide administrative support to the VET leadership team as required, include meeting coordination, minute taking and administrative changes for the Operations and Compliance Managers.
- Provide high-level customer service to internal and external clients, ensuring needs and requests are responded to with accuracy, tact, and diplomacy, in a timely fashion.

**ABOUT YOU**
- A relevant Degree with subsequent relevant experience or an equivalent combination of relevant experience, education, and training.
- Demonstrated administrative capability with previous experience within the Vocational Education and Training sector, particularly a Registered Training Organisation (RTO).
- Demonstrated prior experience in an RTO with knowledge and understanding of the Australian Skills Quality Authority, training packaging requirements and experience with government funded programs.
- Proficiency in the MS Office program suite with the demonstrated ability to work across different computer systems including Learning Management Systems (LMS’s) and Customer Relationship Management (CRM’s) systems.

**CONTACT US**

**HOW TO APPLY**

Applications close on 25th April 2023
- Applicants are expected to have current and valid work rights in Australia._

**Aboriginal and Torres Strait Islander people are encouraged to apply.**
- The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff._

  • Student Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    4 weeks ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    4 weeks ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    1 month ago

    Sydney, Australia Magnus Recruitment Solutions Full time

    **Student Support Officer** **Full Time Opportunity** Magnus Recruitment is Australia's leading recruitment agency for the education and training sector. We provide trainers to various Registered Training Organizations (RTOs) throughout Australia We are currently seeking expressions of interest for the position of **Student** **Support Officer **for the...

  • Student Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    4 weeks ago

    Sydney, Australia Magnus Recruitment Solutions Full time

    **Student Support Officer** **Full Time Opportunity** Magnus Recruitment is Australia's leading recruitment agency for the education and training sector. We provide trainers to various Registered Training Organizations (RTOs) throughout Australia We are currently seeking expressions of interest for the position of **Student** **Support Officer **for the...

  • Student Support Officer

    4 weeks ago

    Sydney, Australia Magnus Recruitment Solutions Full time

    **Student Support Officer** **Full Time Opportunity** Magnus Recruitment is Australia's leading recruitment agency for the education and training sector. We provide trainers to various Registered Training Organizations (RTOs) throughout Australia We are currently seeking expressions of interest for the position of **Student** **Support Officer **for the...

  • Student Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    4 days ago

    Sydney, Australia AIPC Full time

    Highly collaborative and supportive environment - Be part of a strong student-centric, values-driven education provider - Opportunity for growth within the organisation for the right person Role Type: Permanent, Full-Time **Who we are** The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the...

  • Student Support Officer

    6 days ago

    Greater Sydney NSW, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Aipc - Student Support Officer

    6 days ago

    Sydney, Australia UP Education Full time

    Are you someone who possesses exemplary interpersonal and organizational skills, with a keen interest in providing outstanding support to students? Are you looking to be the first point of contact with potential new students, help encourage them to enrol into our program, and then nurture them along their journey? **About the role**: We have an exceptional...

  • Student Services and Support Officer

    1 month ago

    Sydney, Australia UP Education Full time

    **About UP Education** UP Education, the largest private provider of education in New Zealand, is looking to expand its footprint into Australia with a powerful new EdTech platform and an incredible team from some of the best education and tech companies in the world. Our new partnership with Swinburne University of Technology gives our student the trust...

  • Student Support Officer

    1 month ago

    Sydney, Australia Nortwest College Full time

    **About the Organisation**: Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognised programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest...

  • Student Support Officer/administrator

    4 weeks ago

    North Sydney, Australia Infrastructure People Full time

    Opportunities for career progression and personal development - Competitive renumeration package and benefits - Join an organisation working across the APAC Region. **Infrastructure People are partnering with a Global Registered Training Organisation (RTO) that are seeking a Student Support Administrator to join the business based out of their North Sydney...

  • Full Time Student Support Officer

    4 weeks ago

    Sydney, Australia Magnus Recruitment Solutions Full time

    **Student Support Officer** **Full Time Opportunity** Magnus Recruitment is Australia's leading recruitment agency for the education and training sector. We provide trainers to various Registered Training Organizations (RTOs) throughout Australia We are currently seeking expressions of interest for the position of **Student** **Support Officer **for the...

  • School Learning Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • School Learning Support Officer

    5 days ago

    Sydney, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • School Learning Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • School Learning Support Officer

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...