Health Coach

5 months ago

Melbourne, Australia Bupa Full time

Permanent Opportunity
- Flexible working arrangements (including option to work from office & home)
- Registered Nurses/ Dietitians background

**Who are we?**

Bupa Telehealth design and deliver a range of telephonic and digital health programs and services for Bupa customers. Supporting Bupa’s purpose of helping people live longer, healthier, happier lives, our team of Nurse and Dietitian health coaches use their clinical expertise and intricate knowledge of the health system to deliver support and guidance to our customers through multiple channels. Our programs are designed to help our customers feel supported, informed and understood as an active participant in decisions around their health and wellbeing.

We are currently recruiting Health Coaches with current Nursing and/or Dietitian experience to join our growing team of health professionals.

**Opportunity snapshot**

The Health Coach provides a key customer engagement experience which supports Bupa’s business and service delivery goals through the position of Health Coaching Services.

Underpinned by behavioural change methodology, the Health Coach is responsible for delivering a variety of telephone based, person-centred coaching programs, providing a range of current, evidence-based, best practice health information and support to customers. The primary focus is to motivate and inform a customer regarding their health and wellbeing choices in order to become a more active and engaged participant in the management of their own health.

As a Health Coach you will support our customers with the knowledge and tools needed to take care of their health, help navigate the complexities of the health care system, and empower them to take action to achieve health goals and sustained behaviour change for improved health and wellbeing. This is an excellent opportunity for new graduates to get started in their professional careers or for experienced Registered Nurses/Dieticians looking to transition into the corporate health service space.

**Responsibilities**
- Assist customers in developing action plans to address opportunities for health improvement that are valuable to the customer
- Assess health status and provide person centered coaching and support to help customers self manage their condition/risk factors and achieve their health goals
- Connect customers to programs or services that are right for them via outbound and inbound channels
- Guide customers to build on their knowledge, skills and confidence to support self-management of their health goals
- Manage individual caseload of customers scheduling and managing all coaching interventions in line with program guidelines
- Achieve individual productivity and call quality measures including new customer enrolment targets, caseload management and program completion targets
- Opportunities to participate in various continuous improvement projects to enhance customer experience

**What’s in it for me?**

As well as a competitive salary, a range of Bupa benefits and flexible office working/work from home arrangements, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences.

**About you**

To be successful in this role you will require:

- Current unrestricted Registered Nurse (Div 1) qualification and AHPRA registration **OR **Degree and Clinical qualifications in Dietetics. Eligible for membership of Dietitians Association of Australia
- Open to both new graduates and experienced health professionals
- General acute and/or community health nursing experience ideal however not essential
- A friendly and confident telephone manner, with experience providing clinical care and advice over the phone (Desirable)
- Experience in Health Coaching is highly desired however not essential
- Proficient and confident in windows-based computer software and ability to work simultaneously and efficiently with telephone-based duties
- Strong communication skills with a demonstrated ability to educate and motivate individuals

**What is it like to work there?**

Be at the heart of helping people live longer, healthier, happier lives. At Bupa, we employ more than 80,000 people globally who are making this a reality. One thing stands out about Bupa people -our customers are our passion; they’re at the heart of our culture of care. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you.

  • Coaching Zone Coach

    5 months ago

    Melbourne, Australia Genesis Health + Fitness Full time

    GGenesis Health + Fitness - Melbourne, Victoria, Australia Part time Personal Trainer New **Group Personal Training Coach at Genesis Health + Fitness - various locations** **About Genesis Health + Fitness** With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 41 locations (and growing!) featuring every...

  • Coaching Zone Coach

    5 months ago

    Melbourne, Australia Genesis Health + Fitness Full time

    Melbourne, Victoria, Australia Part time Personal Trainer New **Group Personal Training Coach at Genesis Health + Fitness - various locations** **About Genesis Health + Fitness** With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 41 locations (and growing!) featuring every aspect of exercise from weights...

  • Health Coach Allied Health, Metro Locations

    5 months ago

    Melbourne, Australia Bupa Full time

    **Who are we?** Bupa Telehealth design and deliver a range of telephonic and digital health programs and services for Bupa customers. Supporting Bupa’s purpose of helping people live longer, healthier, happier lives, our team of Nurse and Dietitian health coaches use their clinical expertise and intricate knowledge of the health system to deliver support...

  • Strength and Conditioning Coach

    5 months ago

    Melbourne, Australia Absolute Health & Performance Full time

    **Position Details**: **Position Title**: Junior Performance Coach/Strength & Conditioning Coach **Reports to**:David Smith & Finlay MacHugh **Address**:138 Lt Collins Street, Melbourne CBD **Application closes**:13th December **About Us** At Absolute, our vision is to enable people to live limitless lives. We do this by changing our clients’ lived...

  • Fitness Coach

    3 weeks ago

    Melbourne Airport, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    Job Title: Fitness CoachAbout the Role:We are seeking a highly motivated and experienced Fitness Coach to join our team at the Higher State - Melbourne Airport. As a Fitness Coach, you will be responsible for delivering high-quality fitness programs to our members, providing exceptional customer service, and contributing to a positive and supportive team...

  • Agile Coach

    5 months ago

    Melbourne, Australia Movember Full time

    **About Movember** Movember is the leading Men’s Health Organisation and Charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking an Agile Coach to join our Movember Impact Enablement Team team based in...

  • Performance Excellence Coach

    3 weeks ago

    Melbourne, Victoria, Australia Bupa Full time

    About the RoleBupa is a leading health insurance provider in Australia, serving over 4.7 million customers. We're seeking a skilled Performance Excellence Coach to join our team.As a Performance Excellence Coach, you'll work closely with our General Manager, Accelerated Performance and Delivery to drive business improvement initiatives. You'll leverage your...

  • Sports Coach

    5 months ago

    Melbourne, Australia Kelly Sports Inner Northern & Strathmore Full time

    Are you passionate about sports and active recreation? Kelly Sports is looking for coaches to deliver sports programs in the **Docklands, North Melbourne, Preston, Coburg, Glenroy, Reservoir, Northcote & Carlton surrounding **areas. You will deliver after-school coaching sessions and help us set kids up for a happy and healthy future. You’ll spend more...

  • Commercial Performance Coach

    5 months ago

    Melbourne, Australia Bupa Full time

    Drive a culture of continuous improvement - Open to Adelaide, Brisbane, Melbourne or Sydney location - Hybrid work model, WFH as often as you like & enjoy work/life balance About the role Bupa is a leading health insurance provider in Australia. Our customers include over 4.7 million Australian residents and international visitors who come to Australia as...

  • Employment Coach

    3 weeks ago

    Melbourne, Victoria, Australia Endeavour Foundation Full time

    Employment CoachAt Endeavour Foundation, we're committed to creating an inclusive culture where our employees can grow, learn, and do their best work. As an Employment Coach, you'll play a vital role in supporting people with a disability to achieve their personal employment goals aligned to their NDIS plans.Key Responsibilities:Develop and maintain strong...

  • Commercial Performance Coach

    1 month ago

    Melbourne, Australia Bupa Full time

    Drive a culture of continuous improvement - Open to Adelaide, Brisbane, Melbourne or Sydney location - Hybrid work model, enjoy work/life balance **About the role** Bupa is a leading health insurance provider in Australia. Our customers include over 4.7 million Australian residents and international visitors who come to Australia as a tourists, workers and...

  • Allied Health Assistant

    5 months ago

    Melbourne, Australia Ramsay Health Care Full time

    **Casual opportunity**: - **Competitive rates!**: - **On the job training from our dedicated Allied Health team!**: - **Flexible work opportunities - have a say in your roster times**: - **Free access to LinkedIn Learning - over 18,000 courses to advance your professional education** **About the Role** As an Allied Health Assistant, you will provide...

  • Health and Safety Business Partner

    2 months ago

    Melbourne, Australia Alfred Health Full time

    Full Time, 80 Hours per f/n + ADO's: Focus on work/life balance - Hybrid Work Arrangements: Flexibility to work on-site and remotely - $110,750.64 p.a + Super + Salary Sacrificing **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the...

  • Employment Coach

    4 weeks ago

    Melbourne, Victoria, Australia Endeavour Foundation Full time

    About the RoleWe are seeking an Employment Coach to join our team at Endeavour Foundation, a leading employer of people with disability in Australia.As an Employment Coach, you will play a vital role in supporting individuals with disability to achieve their employment goals and aspirations. You will work closely with our employees, stakeholders, and...

  • Agile Coach

    5 months ago

    Melbourne, Australia Bupa Full time

    Drive a culture of continuous improvement - Fixed term opportunity, Melbourne based - Hybrid work model, enjoy work/life balance **Be at the heart of our brave new digital world!** We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes agile way of working and be a champion...

  • Commercial Performance Coach

    3 weeks ago

    Melbourne, Victoria, Australia Bupa Full time

    About the RoleBupa is a leading health insurance provider in Australia, serving over 4.7 million customers. We're seeking a Commercial Performance Coach to drive a culture of continuous improvement within our organization.As a key member of our team, you will collaborate with cross-functional teams to achieve objectives and key results. Your expertise in...

  • Commercial Performance Coach

    3 weeks ago

    Melbourne, Victoria, Australia Bupa Full time

    About the RoleBupa is a leading health insurance provider in Australia, serving over 4.7 million customers. We're seeking a Commercial Performance Coach to drive a culture of continuous improvement across our squads and teams.As a key member of our team, you'll work closely with the General Manager, Accelerated Performance and Delivery to identify methods to...

  • Employment Coach

    3 months ago

    Melbourne, Australia Endeavour Foundation Full time

    Employment Coach Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is...

  • Experienced Sports Coach

    3 months ago

    Melbourne, Australia Active Attitudes Sports & Wellness Clinics Full time

    Established in 2017 Active Attitudes Sports & Wellness Clinics facilitate in-term, after school and vacation care programs for primary students. Our mission to "encourage ACTIVE bodies, while nurturing ACTIVE minds" sets the tone to enable future generations with the skills and tools required for a greater balance in wellbeing. Our 15 years + in the...

  • Strength & Conditioning Coach

    1 month ago

    Melbourne, Australia Methodist Ladies' College Full time

    Ref Code 749442 Location Melbourne Category Education Support Sub Categories Sports Department The Role Casual positions available The Strength & Conditioning Coach is responsible for: - Designing and delivering a comprehensive Strength & Conditioning program for the MLC Sport Department and Health & Fitness options. - Collaborating with the Head of...