Head of People Services

3 weeks ago

Port Melbourne, Australia DON Full time

Key leadership role in the People Team
- Build a high-performance team
- Hybrid working with travel to Castlemaine required

**Head of People Services, DON**

**About Us**

GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products and animal feed. GWF’s business units include Tip Top, DON, Yumi's, MAURI and Jasol.

DON’s heritage goes back to the late 1800’s. Since the beginning, we have been passionate about crafting great-tasting meat products that Australians love. We produce ham, bacon, salami, smallgoods, and fresh pork.

We take great pride in our skills, techniques and brands, which have evolved over more than a century. We’ve grown from a small family business to become one of Australia’s largest food manufacturers, now part of the GWF group.

DON is also a leading Australian employer with offices and facilities in metropolitan and regional locations across the country. We take pride in being a responsible employer and a great place to work. We offer a safe and supportive environment where everyone can achieve their full potential.

**About the role**:
We are seeking a pragmatic and experienced HR Shared Services (People Services) Leader to design, deploy and deliver an efficient and impactful people services function for DON. The purpose of this role is to oversee the execution of end-to-end life cycle activities including reporting, analytics, talent acquisition, HRIS and process administration across DON in line with our People Operating model.

Reporting to the People & Performance Director, the role is responsible for leading the strategy and development of these functions across the employee lifecycle to improve employee experiences. The role will partner with senior leaders in both the People team as well as the business, to develop and deliver an impactful people services function that is agile and adaptive to a maturing HR tech landscape.

**Here’s What You’ll Do**:
Team Leadership
- Lead the People Services team comprised of Recruitment Partners, coordinators, and specialists fostering a culture of excellence, curiosity, and innovation
- Develop and foster team collaboration, accountability, and continuous improvement

Service Delivery Optimization
- Develop and implement recruitment and transactional HR processes, tools, and standards to optimise service delivery and ensure accuracy, efficiency, and compliance.
- Continuously monitor and evaluate service delivery metrics and performance indicators to identify areas for improvement and implement corrective actions as needed.
- Work closely with the OD team to evolve our broader TA processes to drive market relevant and engaging TA processes.
- Build effective relationships in the community and with government that position Don as an effective partner who delivers value to the community and state by providing employment and careers for regional Victorians.

HR systems & Technology
- Oversee the administration and maintenance of people systems such as the eRecruitment platform and LMS and review and recommend system enhancements and automation and optimisation opportunities
- Support development and implementation of future HR systems and technology.
- Oversee the project implementation and then ongoing administration and maintenance of the HRIS (Human Resources Information System), ensuring data accuracy, integrity, and security.

Reporting & Analytics
- Review end to end reporting suite and implement aligned and efficient processes that are relevant to the business and drive and support better P&P and business decision making.

**Here’s What You’ll Bring to the Table**
- Bachelor's degree in Human Resources or related field
- Proven experience and a passion for employee experience and effectively deploying a HR Shared Services function and proven experience in building a strong service delivery culture
- Strong leadership and team-building skills with a passion for designing, building, and deploying in the People Services space
- Excellent communication and interpersonal abilities and ability to influence at all layers
- In-depth knowledge of HR systems and technology and how to build a more impactful tech landscape
- Demonstrated ability to drive continuous improvement and innovation and to move the dial on people analytics towards insights and data driven decision making

**Why join us**:
Our Purpose is to Craft food that brings out ‘the good’.

When you work at DON, not only will you be part of a community crafting iconic products that people love, you will also enjoy a safe and welcoming environment where you can be your authentic self, advance in your career if you choose to, be recognised and rewarded for your contributions, and make a positive difference in the community.

We also work hard to ensure the programs and benefits we o

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