Assistant Director/director of Catering

4 weeks ago


Sydney, Australia W Hotels Full time

**Job Description**:
**Job Number** 23133857

**Job Category** Event Management

**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**NATURAL TALENT**

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Sydney, opening on Darling Harbour’s waterfront in October 2023, is now casting for a vibrant and passionate Director of Catering & Events or Assistant Director of Catering & Events, responsible for the management of all residential and catering only meetings, incentives, events (including social & weddings), conventions and exhibitions. From initial client enquiry to reach maximum profitability and client satisfaction and ensure the Events team work to reach department and hotel goals, in line with W Hotels and Marriott International’s brand standards, with support from the Director of Sales & Marketing (DOSM). This is an exciting and unique opportunity to join W Sydney’s pre-opening team to set up catering and event management systems, processes, and team

**CORE RESPONSIBILITIES**

**Primary responsibilities for the Assistant Director/Director of Catering & Events include**:

- Head of Department position representing the hotel in all residential and catering only event sales activities in line with W Hotels and Marriott International’s corporate strategies with support from the DOSM.
- Responsible for the day-to-day leadership, supervision and management of event sales associates working in the department.
- Oversee the co-ordination of the Event Diary.
- In conjunction with the DOSM and Senior Marketing Manager, develop and implement an events marketing plan with strategies to meet and exceed revenue goals in line with the budget.
- Participate in the preparation of the annual Budget and Business Plan as required.
- With DOSM, Director of Revenue Management, and Director of Beverage & Food, set, implement, and manage group and event room selling guidelines and pricing.
- Possess thorough knowledge of W Sydney, the property, spaces, capacity, concept/food style (menus).
- Prepare by market segment comments, future actions and results for Owner’s and General Manager Reports as required.
- Develop, implement, and manage yield management strategies to maximise revenues per available space.
- Lead memorable and tailor-made Insider Tours and Client Entertainment (including when required, menu tastings) to ensure prospect leads are converted to definite and in accordance with hotel policies (this may involve time outside of normal business working hours and familiarisation weekends).
- For all leads, ensure that complete and accurate booking and contact information is recorded in CI/TY along with records of all client communications and correspondence, including source code and market segment information, according to CI/TY Audit standards.
- Actively promote Marriott Bonvoy and affiliated offers during the proposal process.
- Conduct sales tele calls to qualify and prospect for new business in line with weekly KPI targets.
- Conduct post-event follow up calls to prospect for repeat bookings.
- Prepare and issue group and event contracts on a timely basis and to agreed standards, along with deposit requests and ensure that contracts and any required deposits are returned by the agreed option dates.
- Attend and represent W Sydney at appropriate industry networking events.
- Participate as required in weekly BEO Meetings for key internal stakeholders.
- Work with Executive Chef and Director of B&F to create and maintain banquet menus.
- Responsible for effective recruitment, training and development certification, performance evaluation, turnover reduction, and optimisation of productivity
- Work closely with the Director of Sales to develop and implement strategies to maximise MICE business in conjunction with DOSM.
- Tour the hotel’s event spaces and conduct spot checks of meeting room setups.
- Be an early adopter and champion for innovation, as the W brand has been since inception, to deliver and exceed budgeted revenues for the hotel, channel engagement and enhanced guest experience.
- Participate in the Hotel Manager on Duty program.

**LIFE WITH THE WORKS**

We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is - Life. With the Works.

**BENEFITS**
- Incentives
- Milestone Recognition
- Sabbatical Leave
- Leave Portability
- Love Learning
- Enhanced Super
- Career Growth
- Bonvoy Eligibility
- Overall Wellbeing
- Private Health Insurance
- Flexible Working
- Birth



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