Program Manager

2 weeks ago


Sydney, Australia Westpac Full time

Westpac Technology is striving to be the home of game-changing technologists, shaping the future of banking and you can be part of our family. Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolving IT landscape and the Group's regulatory and statutory requirements.
- Work in the Payments domain across Consumer and Business Banking
- Permanent role based in Sydney
- Be part of the integration of an exciting new business into the Group, leading the technology strategy to embed and grow the business

**How will I help?**

You will be part of the team that leads technology “change and run” services for Westpac’s “Cash & Transactional Banking” business unit (ie everyday banking).

You will lead the technology integration of a recently acquired electronic health claims processing business into Westpac’s Business Bank.

This incorporates uplift and embedment of the new company’s technology services (as necessary), and strategic planning and transformation of the technology services to a target state architecture and operating model.

**_Your key responsibilities include: _**
- Lead the technology program that will uplift and embed the acquired company and associated technology services, in line with Westpac policies and standard.
- Shape and manage the transition plan for technology, incorporating planning/implementation of technology uplifts and/or system remediation needs, plus integration of Westpac technology ITSM processes/tooling, as acquired.
- Manage the technology budget provisioned for the “Day2” transition, including governance, reporting and stakeholder management in line Westpac delivery methodologies and frameworks
- Collaborating across Arhictecture, Cyber/Secuity, and Networks/Infrastructure teams to develop a strategic roadmap for the acquired capabilities, including target state architecture & operating model
- Work closely as part of the broader business transition team to ensure “Day 2” activities are executed to achieve strategic business and technology objectives Identification, monitoring, reporting and escalation of risks and issues and/or problems in the program/project, including challenging and influencing to resolve

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is of creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

**What do I need?**
- prior experience in merger/acquisition work and/or system integration projects
- proven experience in technology solutioning, architecture, ITSM
- track record of delivering complex technology projects in matrix teams
- strong stakeholder management experience, including suppliers and strategic partners experience in Private Health and/or automated health claiming solutions desirable
- build quality relationships across business and technology to execute a “Day2” transition plan that achieves business and technology strategic objectives
- support and build a cohesive matrix team to deliver required outcomes on-time/on-budget manage data and risk commensurate to a Health Insurance/Claims domain

**What’s it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth, and insurance benefits. With us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility and one where everyone belongs. #LI - Hybrid.

**How do I Apply?**

Start here. Just click on the APPLY button

**Do you need reasonable adjustments during the recruitment process?



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