Program Manager

2 weeks ago


Sydney, Australia Commonwealth Bank Full time

See Yourself In Our Team

We focus on creating a seamless customer experience that provides our customers with the banking experience they expect and deserve. Our customer obsession is evident in everything we do.

Small Business Banking has a number of lines of business:

- Small Business Sales and Service
- Business Banking Services
- Business Home Lending
- BASS - Broker Agency and Specialist Sales
- A number of these lines of business support Business Bank with shared capabilities, ensuring we provide small business customers in all of our markets with specialist support and an exceptional customer experience.
- The Small Business Banking Projects & Performance Team are accountable for the design and implementation of strategic initiatives that support business growth

Your impact & contribution

As a key member of the Small Business Banking Projects & Performance Team, you are accountable for:
Program management of the Small Business Channel Strategy program, working in close partnership with the Program Owner Managing & governing multiple projects within the Small Business Banking program of work Provide leadership guidance to fellow colleagues on appropriate robust governance disciplines, procedures and artefacts to be implementing Provide a critical liaison link between the BAU teams and the SBB Projects & Performance Team Support the program owner in understanding indicators on the performance and health of projects within the program Provide insights to senior leadership into the optimization of the performance of the service model, and utilization of the product initiatives Lead and own the quarterly cycle to plan, execute and report on progress towards delivery against BAU OKR’s-Sidekick
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Advertising End Date: 20/01/2023


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