Night Manager

7 months ago


The Rocks, Australia AccorHotel Full time

Company Description

The Sebel Quay West Suites Sydney is the embodiment of chic style and sophistication. The hotel is located in The Rocks, close to Circular Quay. A stone’s throw away from the iconic Sydney Opera House with breathtaking views of the of Sydney Opera House and Sydney Harbour Bridge. Featuring contemporary one and two-bedroom apartments with first-class amenities, restaurants and bars. Our building is the home to many residents who we provide building services to, and commercial areas.

**Job Description**:
Reporting to the Guest and Resident’s Experience Manager, you will be the face and life of The Sebel Quay West Suites Sydney while the rest of the hotel sleep. You will assist in ensuring a high level of guest service overnight and control the after hours access to the property. Furthermore, you will have the following responsibilities;
- Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
- Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
- Ensure that reservations details for in house-guests are recorded correctly, ie. room rates, dates of stay, authority to charge.
- Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.
- Provide supervision and support to the Front Office team and other departments when required.
- Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.

**Qualifications**:

- 7-day availability.
- Previous experience in a similar role.
- A strong knowledge of hotel operations.
- Demonstrate versatility in responding to guest requests and situations.
- Valid First Aid Certificate (required)
- Valid RSA (Strongly preferred)
- Full Driver’s License (Strongly preferred)

Additional Information
**What’s in it for you?**
- Discounted carparking, free dry cleaning, barista coffee & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
- 10 weeks paid parental leave at full salary for the primary carer in addition to government-funded parental leave.
- Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

**Our commitment to Inclusion and Diversity**

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.


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