Customer Service Representative
2 months ago
**Company Description**
Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.
Our Purpose: We shape culture by sparking conversations, challenging perspectives, and entertaining our communities.
We bring people together by celebrating the big occasions and connecting the everyday moments. Australia belongs here. We bring our purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.
Nine is seeking multiple Customer Service Representatives for full-time permanent and max-term positions to join our Australian Metro Publishing's Customer Service Centre team in Sydney. You will engage with customers who subscribe to some of Australia's leading publications, including The Sydney Morning Herald, The Australian Financial Review, and The Age.
Join an enthusiastic team that is dedicated to delivering exceptional customer experiences. We have multiple immediate openings available.
This role primarily allows for working from home, with the expectation of attending in-person sessions during the induction process.
The Customer Service Team operates on a 7 day a week roster. Employees will work Monday - Sunday on a rotational roster between the hours of 7:30 am and 5:30 pm, Saturday 7:30 am - 10:30 am and Sunday 7:30 am - 11:30 am.
**Note: The start date for this position will be 29 October 2024.**
**Key Responsibilities**:
- Deliver world-class frontline customer service that meets or exceeds customer experience targets.
- Participate in mandatory in-office sessions during induction.
**Qualifications** Qualifications**:
- Exceptional customer service skills, including active listening and well-developed verbal and written communication abilities.
- A positive attitude and a strong willingness to learn and progress in your career.
In return, we offer the opportunity to work with a talented team in a dynamic environment, where you can develop your skills and advance your career with an industry leader. Comprehensive training and development will be provided to ensure your success.
**Additional Information** Our Commitment to Diversity and Inclusion**:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
-
Customer Service Representative
2 months ago
Sydney, Australia Service NSW Full time**Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...
-
Customer Service Representative
2 weeks ago
North Melbourne, Victoria, Australia VISY Full timeCustomer Service RepresentativeVisy is a leader in the recycling industry, and we're seeking a skilled Customer Service Representative to join our team.Deliver exceptional customer service through effective issue resolutionBuild strong relationships with internal and external stakeholdersProvide timely and accurate information to customersAs a Customer...
-
Director Operations
6 months ago
Sydney, Australia NSW Government -Department of Customer Service Full timeMake a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...
-
Customer Service Representative
3 months ago
North Sydney, Australia MVSI Full time**Customer Service Representative** **Full Time** **Hybrid** **Permanent** Are you a keen observer with a passion for solving puzzles? Do you thrive in a dynamic environment where every day presents a new challenge? If so, MVSI is looking for you! **About MVSI**: Privately held, MVSI provides a broad range of Compliance Verification services to...
-
Customer Service Representative
6 months ago
North Sydney, Australia Graymont Full time**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Australia - NSW - North Sydney Competitive package and hybrid working arrangement. - Progress your career in lime and limestone solutions. -...
-
Customer Service Representative
2 weeks ago
North Geelong, Victoria, Australia Weploy Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at GMBHA Insurance in Geelong. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences to existing member inquiries related to their Health Insurance policy.Key Responsibilities:Answering inbound calls and resolving...
-
Customer Service Representative
5 months ago
North Sydney, Australia Nine Full time**Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...
-
Licensing Representative
6 months ago
Sydney, Australia NSW Government -Department of Customer Service Full time**Licensing Representative - Licensing & Funds** **Grade**: Clerk grade 3/4 **Duration**: Various temporary positions up to 12 months **Location**: Parramatta and Gosford **Closing Date**: Monday 14 August [9:59am] **Multiple vacancies across several teams including**: - Building, Business & Workplace Safety We will also be creating a talent pool for...
-
Representative, Customer Service
5 months ago
North Ryde, Australia Edwards Lifesciences Full time**Key Responsibilities**: - Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. - Resolve complex customer service activities including investigating and performing root cause...
-
Customer Service Representative
4 weeks ago
North Sydney Council, Australia Zeus Street Greek Full timeRole OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative at Zeus Street Greek. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an enjoyable dining experience.Key ResponsibilitiesDeliver consistent customer...
-
Customer Service Representative
1 month ago
North Geelong, Victoria, Australia Weploy Full timeJob Opportunity:We are seeking a skilled Customer Service Representative to join our team at Weploy. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences to our clients. About the Role:Assist existing member inquiries related to their Health Insurance policyProvide multi-channel customer service across...
-
Customer Service Representative
1 month ago
North Sydney Council, Australia EssilorLuxottica Full timeAbout EssilorLuxotticaWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the expertise of two industry pioneers, creating a vertically integrated business that addresses the world's evolving vision needs.Job SummaryWe are seeking a Customer Care Representative to...
-
Customer Service Representative
4 weeks ago
North Ryde, New South Wales, Australia Greencross Vets Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and results-driven Customer Service Representative to join our team at Greencross Vets. As a key member of our customer service team, you will provide exceptional support to our Healthy Pets Plus members in a fast-paced environment.Key Responsibilities:Respond to customer...
-
Customer Service Representative
1 week ago
Sydney, New South Wales, Australia Charterhouse Full timeJob Title: Customer Service RepresentativeAbout CharterhouseCharterhouse is a dynamic and leading ASX-listed non-bank lender operating in Australia and New Zealand with over 40 years of experience in providing innovative financial solutions.We are committed to helping our clients achieve their financial goals through exceptional service and a range of...
-
Customer Service Representative
2 days ago
Sydney, New South Wales, Australia Randstad Full timeDiscover a dynamic career opportunity as a Customer Service Representative with Randstad, where you will play a vital role in delivering exceptional customer experiences. This exciting position is perfect for individuals who thrive in fast-paced environments and are passionate about providing top-notch service.As a Customer Service Representative, you will...
-
Customer Service Representative
1 month ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Kennedy Reid. As a key member of our call centre, you will be responsible for delivering exceptional customer service and support to our clients.The RoleAs a Customer Service Representative, your duties will include:Providing friendly and professional service to...
-
Customer Service Representative
4 weeks ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative OpportunityTempNet is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and resolving issues in a timely and satisfactory manner.Key Responsibilities:Regularly...
-
Customer Service Representative
6 months ago
Sydney, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...
-
Customer Service Representative
1 month ago
Bayswater North, Victoria, Australia Conquest Recruitment Group Full timeWe are seeking a skilled Customer Service Representative to provide exceptional customer service via phone and adhere to quality standards.The successful candidate will report to the Customer Service Manager and be responsible for a range of customer service and administrative duties.Key responsibilities include:Providing a high level of customer service via...
-
Customer Service Representative
1 week ago
North Ryde, New South Wales, Australia Mad Mex Full timeJob Summary:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Mad Mex.About the Role:As a Customer Service Representative, you will be responsible for cooking Mad Mex products during your shift while maintaining strict recipe adherence, WH&S standards, and working at a pace consistent with...