Head of Human Pharma Operations

2 weeks ago

Sydney, Australia BI Australia Full time

**The Position**:
Reporting to the General Manager ANZ/Head of Human Pharma ANZ, an exciting opportunity has arisen for a full-time Head of Human Pharma Operations to come and join our high performing team

Your role as the Head of Human Pharma Operations will be to work across the Human Pharma Business Unit to oversee the implementation of successful operations that bring together business goals, customer insights and technological capabilities to meet both business objectives and recognised customer needs. A key part of the role is to lead and manage the ANZ Go-To-Market Team, empowering each team member and function to implement and optimise defined Go-To-Market activities in accordance with the regional operating model and Go-To-Market roadmap, and in partnership with the Therapeutic Area teams (commercial and medical) and other business functions.

The Head of Human Pharma Operations will ultimately be responsible for ensuring the timely execution of all regional Go-To-Market roadmap workstreams and activities relevant to ANZ. As a member of the Regional Go-To-Market Leadership Team, you will proactively seek to identify and maximise common opportunities to improve business operations and customer experience with the regional team and other regional ANZs whilst understanding and representing the unique needs of ANZ where necessary.

**Tasks & Responsibilities**:

- Lead ANZ efforts and contributions in managing and evolving a regional, connected Customer Engagement Model that delivers customer value aligned with business objectives across all touchpoints.
- Oversee ANZ business planning and forecasting cycles alongside market intelligence reports that highlight patterns and trends to generate recommendations that will inform Therapeutic Area and Human Pharma Leadership Committee efforts to drive business growth and improvement.
- Coordinate the design, delivery, analysis and optimisation of clearly defined campaigns and content plans that deliver on Integrated Customer Plans and business goals by utilising existing channels; reporting success back to all stakeholders and documenting business requirements and opportunities for future innovations for the regional team to evaluate.
- Facilitate efficient end-to-end content management from editorial plan to customer touchpoint.
- Oversee ANZ efforts to upskill the ANZ organisation in partnership with the regional team and in line with the required knowledge and capabilities to deliver on the Go-To-Market roadmap.
- Lead and develop an effective team that at all levels are able and committed to delivering objectives and to fostering Boehringer’s Values.
- Ensure all tasks are carried out in accordance with respective applicable Boehringer Standard Operating Procedures (SOPs), Code of Conduct, existing processes, and regulatory requirements.
- Ensure that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with Boehringer values as well as complying with local, and where relevant international law

**Requirements**:

- Bachelor’s degree - Science, Business, or Marketing, Business, or related discipline. MBA preferred
- Expert analytical skills
- Proven Project Management, and Sales Force Effectiveness skills
- Deep Commercial and Business understanding
- Advanced Customer Relationship Management and Omni-channel experience
- Demonstrated ability to motivate and empower others and has passion for driving excellence.

**What we offer**:
Boehringer Ingelheim offers a competitive remuneration package including flexible salary packaging options, and industry-leading lifestyle benefits including attractive leave options and a free and confidential Employee Assistance Program.

**We want the best to apply**:
Boehringer Ingelheim is a global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and foster an inclusive environment which benefits our people, patients, and communities.

**How to apply**:
If you would like to be part of this highly driven and successful team, please submit your CV and a covering letter addressing the key criteria above.

You must have the right to live and work in this location to be considered for this opportunity.

Thank you for taking the time to consider a career opportunity with Boehringer Ingelheim. As part of our efforts toward continuous process improvement, you may receive a short survey pertaining to this recruitment process. We really appreciate your honest feedback. Thank you.

It is Boehringer Ingelheim's policy not to accept speculative resumes from Agencies, unless the role has been released directly to the agency. If we require your assistance on any roles, we will contact you at the time.

**Position Area**:
Human Pharma

**Position Location**:
NSW - Sydney

**Organization**:
Boehringer Ingelheim - Australia

**Schedule**:
Full-time

**#LI-BI**:

  • Head of Controlling, Human Pharma Anz

    2 months ago

    Sydney, Australia BI Australia Full time

    **The Position**: Reporting to the Head of Finance & Administration ANZ an exciting opportunity has arisen for a full-time Head of Controlling, Human Pharma ANZ to come and join our high performing team. We are looking for an emerging leader, a motivated individual with an innovative spirit who can support the human pharma business to achieve our ambition,...

  • Head of School

    3 days ago

    Sydney, Australia University of New South Wales Full time

    **Job no**: 514826 **Work type**: full time **Location**: Sydney, NSW **Categories**: Academic Leadership, Head of School / Director - 5 year leadership appointment - Employment Type: Full time - Remuneration: Competitive industry salary - Location: Greater Sydney, New South Wales (Hybrid Flexible Working) **About us**: At UNSW Faculty of Arts, Design &...

  • Head of Human Resources, PLC Sydney

    8 months ago

    Sydney, Australia Hutton Consulting Australia Full time

    Highly relational and experienced Human Resources leader - Exceptional communication and interpersonal skills - Executive level role in two outstanding schools Applications are warmly invited from experienced and suitably qualified leaders for the role of Head of Human Resources at PLC Sydney and PLC Armidale. Based at PLC Sydney, but working across both...

  • Global Head of Project Delivery

    4 days ago

    Sydney, Australia Quanta Full time

    Global Head of Project Delivery - Biopharmaceuticals - Permanent - Sydney Are you looking for your next Global Head of Project Delivery contract? We have an incredibly exciting new requirement that might just be for you. Our client, a biopharmaceutical company based in Sydney, are looking for a Global Head of Project Delivery for their current project....

  • Head of Healthcare Solutions

    8 months ago

    Sydney, Australia Novartis Full time

    At Novartis we are reimagining medicine to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Fundamental elements of this transformation include a willingness to make customer obsession a reality in everything we do, including...

  • Head of HR

    3 days ago

    Sydney, Australia Pettit Pharma & Device Search Full time

    Have a big seat at the senior leadership table, reporting to the MD - Strategic HR role, with strong executional responsibility - Lead Performance, People & Culture - you will 100% own this role THE COMPANY YOU WOULD BE JOINING - Global medical device company who is passionate and determined to continue on their current growth trajectory as a market leader...

  • Head of Market Access

    22 hours ago

    Sydney, Australia Novartis Full time

    Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs and an...

  • Head of Human Resources, Apac

    6 months ago

    Sydney, Australia BTIG Full time

    **Job Purpose**: BTIG is seeking a Head of Human Resources, APAC to lead the people and culture strategy and manage HR operations for the region. This individual must be able to operate independently, provide sound advice to the senior leadership team, and manage employee relations across Australia, Hong Kong, Singapore and Japan. **Duties &...

  • Human Resources Administrator

    7 months ago

    Sydney, Australia Trippas White Group Full time

    **Be part of something big!** We operate restaurants, cafes, bars and events spaces. We also provide hospitality services across prestigious schools, corporate locations and airport lounges at over 100 sites around Australia! You will recognise many of the sites where we operate including Sydney Opera House, Royal Botanic Gardens, Sydney Tower, Centennial...

  • Head of Field Medical

    7 months ago

    Sydney, Australia Novartis Full time

    395109BR **Head of Field Medical**: Australia **About the role** Novartis, a renowned global pharmaceutical and healthcare company, is committed to improving patients' lives and revolutionizing global health. With an impressive history spanning over 250 years, Novartis has established itself as a leader in the industry by melding cutting-edge medical...

  • Head of Operations

    3 months ago

    Sydney, Australia Glitch Productions Full time

    Sydney, NSW | Full-Time | Flexible Work Arrangement **About us**: Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on Youtube. Our channel has over 10 million subscribers, tens of millions of views per episode and is still growing strong. Our studio is filled with incredibly...

  • Branch Head, Enabling Operations Branch

    2 months ago

    Sydney, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    Senior Executive Service Band 1 - International Operations Division - Canberra ACT, Sydney NSW, Melbourne VIC, Brisbane QLD - _The successful applicant will be offered a non-ongoing role until approximately mid-2027. The successful applicant must be willing to temporarily relocate to the host city in mid to late-2026 and willing to travel as required. Refer...

  • Country Head People

    6 months ago

    Sydney, Australia Novartis Full time

    393256BR **Country Head People & Organisation**: Australia **About the role** Novartis is a global pharmaceutical leader that is dedicated to revolutionising medicine and enhancing the well-being of patients worldwide. Our purpose is to explore new avenues for extending and improving human life. If you have a strong desire to make a difference and wish to...

  • Customer Experience Lead

    7 months ago

    Sydney, Australia Novartis Full time

    This role is based out of Sydney but is hybrid, mix of onsite and remote. We are seeking a Customer Experience professional to lead and develop a deep understanding of Therapy Area team objectives and needs and leverage deep omnichannel knowledge to inform strategy and deliver new experiences and capability to achieve this. This role is reporting to Head of...

  • Head of Field Medical

    6 months ago

    Sydney, Australia Novartis Full time

    **About the Role**: Novartis, a renowned global pharmaceutical and healthcare company, is committed to improving patients' lives and revolutionizing global health. With an impressive history spanning over 250 years, Novartis has established itself as a leader in the industry by melding cutting-edge medical science with innovative technology to produce and...

  • Head of Sales

    6 months ago

    Sydney, Australia Advance Human Solutions Full time

    Has managed a business >$50M USD - 10-15 yrs in the telecom and/or IT industry - Deep understanding of the digital infrastructure landscape Our client is an accomplished Global Integrator of communications products and services for multinational corporations. We are looking for an experienced Head of Sales professional that will win business for our client...

  • Human Resources Adviser

    6 months ago

    Sydney, Australia McCullough Robertson Full time

    **The Role** An exciting opportunity exists for a Human Resources Adviser to join the McCullough Robertson Sydney HR team! Reporting to the Head of Human Resources - Sydney, this position is responsible for driving the Graduate and Clerk program as part of the national strategy as well as providing HR support, advice and solutions to partners and managers...

  • Head of Call Centre Operations

    3 days ago

    Sydney, Australia Talent Web Full time

    Stunning new CBD Offices & WFH - Bonus & great perks - Growing team My client is one of the worlds leading Insurers and is on the search for a Head of Call Centre Operations. This is a very exciting time to be joining in their growth period. This role has a small team currently but you will have the beauty of building a larger team of your own and putting...

  • Head of Housing

    1 month ago

    Sydney, Australia Uniting Full time

    **Head of Housing** **Full-time | Sydney CBD | Travel Required** Are you a seasoned leader passionate about delivering impactful housing solutions for vulnerable communities? Join **Uniting NSW.ACT** as our **Head of Housing**, a pivotal member of our Leadership Team, and drive strategy, innovation, and operations for rental housing services across NSW and...

  • Medical Head, Neuroscience

    7 months ago

    Sydney, Australia Novartis Full time

    394840BR **Medical Head, Neuroscience & GTx**: Australia **About the role** Novartis, a renowned global pharmaceutical and healthcare company, is dedicated to improving patient outcomes and driving innovation in global health. With a rich history spanning over 250 years, Novartis has emerged as a leader in the industry, leveraging cutting-edge medical...