Operations Manager

4 weeks ago

Norwest Business Park, Australia GWG Recruitment Full time

Brand new offices in Norwest business park
- Competitive remuneration and career growth
- Full-time onsite

As a premier provider within the realm of defence manufacturing, renowned for pioneering innovative solutions, and with a steadfast commitment to excellence and cutting-edge technologies, they have established themselves as a leader in the industry, consistently delivering high-quality products and services to meet the evolving needs of the defence sector.

In line with their unwavering dedication to excellence, they are currently seeking a dynamic and experienced Operations Centre Manager to join their esteemed team. Dedicated to delivering exceptional service, meeting sales targets, and upholding company values, you'll work with cutting-edge technology, contribute to Australian Industry Capability growth, be part of a supportive environment where your contributions are valued, and enjoy competitive remuneration and career advancement opportunities.

**Role Responsibilities**:

- Oversee manufacturing, service, and inventory functions.
- Lead and mentor staff within the Operations Centre, collaborating closely with management.
- Manage all service and support contracts, ensuring timely delivery and accurate reporting.
- Environmental Management System (EMS)
- Ensure adherence to EMS procedures in service and support delivery.
- Manage technical data related to product repair and support.
- Liaise with suppliers regarding technical advice, IP transfer, product support, pricing, and delivery information.
- Train and develop the Operations Team in line with internal policies.
- Assist the sales team in promoting service, support, and manufacturing capabilities.
- Report on the performance of the team and contribute to business improvement initiatives.

**Key Requirements**:

- 5 + years demonstrated experience within a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Familiarity with environmental management systems and WHS procedures.
- Ability to analyse data and drive continuous improvement.

**Please note this role is full-time onsite, and applicants must possess Australian citizenship or permanent residency as an essential requirement for consideration. Additionally, a police check will be conducted as a standard part of the interview process.

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