Front Office Team Members
7 months ago
Currently recruiting a part-time **Front Office Team Members.**
**This is a highly rewarding and exciting role for all Guest Service Agents, Concierge and Front Office Team Members, offering great career potential and the opportunity to work with a dynamic team of industry professionals and amazing well-established global brands.**
**About Us**
**The Brisbane Airport Hotels Group** encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, and 17 meeting spaces. Located at the Brisbane Airport precinct.
**About the role**
- Provide courteous, efficient and professional service to exceed guest expectations.
- Maintaining strict security procedures surrounding guest confidentiality & privacy.
- Liaising with internal departments in a proactive manner to ensure group and guest requirements for specific bookings are met.
- Provide quality service to guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
**About You**
- Excellence in customer service & phone etiquette
- A can-do attitude and the ability to work effectively within a team.
- Knowledge in Opera and Third-Party Agents is preferred.
- Ability to work under high pressure, and a fast-paced environment.
- Excellent grooming and presentation.
- The ability & flexibility to work across a 7-day working environment, including weekends and public holidays.
- Guest Service Agent experience is not necessary, new to the industry are welcome to apply.
**The benefits for you**
- Fun & flexible work environment
- We love to celebrate - through reward & recognition program, benefits, regular team events & fun days.
- Sense of belonging through diversity & inclusion
- Accor Worldwide discounts.
- Learning & development for your career progression
- Refer a friend bonus
- Subsidized onsite parking & discounted Air Train weekly pass.
-
Front Office Manager
2 days ago
Brisbane, Australia AccorHotels Full timeBrisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 3 restaurants, Executive Lounge and 13 meeting spaces, collectively totalling 1800m2. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation, meeting and event...
-
Front Office Manager
15 hours ago
Brisbane, Australia Brisbane Airport Hotels Group Full timeBrisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 3 restaurants, Executive Lounge and 13 meeting spaces, collectively totalling 1800m2. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation, meeting and event...
-
Front Office Team Leader
3 months ago
Brisbane, Australia Accor Apartments & Realty Full timeNestled in the heart of Brisbane city, you will find the conveniently located Mantra Terrace Hotel. Just a short walk away from Queen Street Mall, the Eagle Street financial district, and Fortitude Valley, this property offers a range of apartment-style hotel rooms and suites. There is much to explore in and around Brisbane on your days off - savour culinary...
-
Front Office Manager
6 months ago
Brisbane, Australia Frontline Recruitment Full timeEmbark on a rewarding journey as a Front Office Manager with this regional resort. Join the team in shaping unforgettable memories for guests while embracing the tranquil charm of the regions picturesque surroundings. **About the Company**: Discover a captivating escape nestled in the heart of the region's natural beauty. At this renowned regional resort,...
-
Front Office Manager
1 week ago
Brisbane Airport, Australia Brisbane Airport Hotels Group Full timeThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation, meeting, and event space to be...
-
Front Office Manager
5 days ago
Brisbane, Australia Accor HQ Full timeThe Sebel Brisbane is located in the heart of the Brisbane City CBD just steps from the Queen Street Mall. The hotel features well-appointed studio, one - and two-bedroom apartment accommodation, exceptional dining and great amenities. For meetings, conferences and corporate banquets of up to 200 guests, The Sebel Brisbane features a versatile array of...
-
Front Office Duty Manager
4 weeks ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024051277 **Location**: Brisbane About Us About the Role We are currently seeking an Duty Manager to join our amazing team in the Front Office Department. Reporting to the Rooms Division Manager you will be supporting the Front Desk, Concierge and the Communication Teams in their daily operations. As the manager on duty you will be expected...
-
Front Office Duty Manager
1 month ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024301066 **Location**: Brisbane About Us About the Role Stamford Plaza Brisbane is currently seeking a full time Front Office Assistant Manager/ Front Office Duty Manager to join our Front Office Department. This role will suit a hospitality-driven professional that possesses the initiative and ambition to lead a dynamic team. It will be an...
-
Front Office Manager
7 months ago
Brisbane, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Front Office Manager
7 months ago
Brisbane, Australia AccorHotel Full time**Company Description** Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travelers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms....
-
Front Office Manager
5 days ago
South Brisbane, Australia Courtyard by Marriott, Brisbane South Bank Full timeAn exciting and unique opportunity has come up for an experienced, hands-on and motivated professional with a passion for service and standards to lead our dedicated Front Office Team as Front Office Manager. Company Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates...
-
Front Office Duty Manager
4 days ago
Brisbane, Australia AccorHotels Full timeFront Office Duty Manager - Novotel Brisbane Airport Brisbane Airport Hotels Group The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the...
-
Front Office
7 months ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24036252 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
-
Front Office Manager
1 month ago
Brisbane, Australia SOFITEL Full time**Company Description** Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them...
-
Front Office Manager
3 days ago
Brisbane, Australia MINOR Hotels Full timeWe are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team at Oaks Brisbane Festival Suites. You will be working on a rotating roster and some weekend work will be required. **Responsibilities include**: - Guide & train the team to provide outstanding guest welcomes and experiences. - Act as a role model, sharing...
-
Front Office Manager
6 months ago
Brisbane, Australia AccorHotel Full time**Company Description** “Hospitality is a work of Heart”** at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our leadership team as **Front Office Manager**...
-
Assistant Front Office Manager
7 months ago
Brisbane, Australia Crystalbrook Collection Full timeA dynamic, inclusive and guest centric working environment - Full time hours over 7 day roster - Great range of benefits available with continuous professional development **Crystalbrook Vincent sits beautifully in Howard Smith Wharves and embraces the Brave and Bold in everything we do, we are seeking a talented and passionate Full-Time Assistant Front...
-
Front Office Manager
15 hours ago
Brisbane, Australia Hyatt Regency Brisbane Full timeSummary **About Hyatt Regency Brisbane** Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax. Located on Queen Street Mall, five-star Hyatt Regency Brisbane is...
-
Front Office Manager
2 days ago
Brisbane, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Front Office Supervisor
2 months ago
Brisbane, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...