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Marketing & Growth Associate
4 months ago
Fantastic Innovative Scale-up Environment
- Career & Development Opportunities
- Awesome Culture and Flexible Working
**About us**
At ubank, we want to empower the digital generation to be more successful with money. Think of us more as a daily money companion. One that brings together the ability for customers to see their money in one place, with smart features and real-time insights designed to help them get ahead.
With ubank, our customers can discover what it feels like to save more, see exactly where they’re spending and own their own home faster. In short, we want to help them achieve real momentum with money.
**Your why**
You’ll be ready to dive in and learn what it takes to reach, acquire and grow customers for a fintech at scale. You’ll be getting hands on from day one in an environment that encourages you to learn by doing; supported at every step by some of the best growth marketers in Australia.
We’re looking for a new team member to join out Lifecycle and Automation squad. We’re less worried about your background and more interested in why you want to get your start in growth marketing with us. Skills can be taught; it’s your attitude and drive to make an impact that will excite us most.
**How you will spend your time**
Support the development, execution and performance of customer lifecycle journeys, including:
- Day to day coordination of lifecycle communications calendar
- Work with the squad to facilitate campaign planning and campaign delivery against key targets and performance measures.
- Work with Growth Managers to build and execute customer journeys within marketing and CRM platforms
- Input into the customer journeys for home lending & Everyday Banking, ensuring the experience is being consistently optimised to drive customer engagement and conversion.
- Ideate, develop and advocate for features designed to drive customer account usage.
- Delivering growth experiments across channels, creative mediums and customer journeys.
- Champion the customer, helping to define our target audience and segments for everyday banking and lending products.
- Leverage the Growth Team’s agile framework (e.g. sprint planning, agile delivery) to manage everyday banking acquisition activities within agreed timeframes and to budget.
**What you will bring**
- You’ll have a demonstrated interest in growth and fintech. You’ll be able to tell us about your favourite growth hacks and ideas you have for engaging our customers.
- See the world differently and recognise that growth at scale doesn’t come from doing the same thing as everyone else. You’ll draw inspiration from across industries to deliver creative growth ideas that other banks would never do.
- Be an open and transparent communicator - you’ll leave no question unasked and look for opportunities to share information and learnings at every step.
- Embrace big, audacious goals whilst enjoying the freedom to execute in whatever way you need to get there.
- Be open to new ideas and ways of thinking that keep us at the pointy end of creativity and innovation when it comes to owned and earned media.
**Why Ubank?**
- Fast-paced scale-up environment - we have the ability to be creative with our products and ship new features every couple of weeks
- Hybrid working model - our team enjoy working from home, but they love collaborating in person even more. Here, you'll get to do both.
- Fantastic culture and in office perks
- Competitive salary packaging and bonus incentives
- Paid Parental leave
- Referral bonus scheme
**Our Values**
- **Delight the Customer** - We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
- **Agile and Brave** - Constantly collaborating in new ways to create something genuinely innovative.
- **Value Each Other**:
- We respect everyone’s contribution, embracing a common goal and championing individuality.
- **Frank and Authentic** - A high performing team who say what we mean and mean what we say to create a strong team culture.
- **Show Up** - We bring our passion, positivity and sense of fun every day to embrace the challenges of changing the banking game.
