Customer Service and Administration Officer

3 weeks ago


Randwick, Australia Randwick City Council Full time

**Closing date**:11:59pm AEST Day 15 June 2024

**Status**:Permanent Part-Time (21 hours per week)

**Salary: From $**81,211.85 per annum (Pro-rata) +11% superannuation

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Health, Building & Regulatory Services is seeking an experienced Customer Service and Administration Assistant (Job Share)

***

**Purpose**:

- This job share opportunity requires enthusiastic customer-focused team members to effectively provide administrative support to the teams and manager responsible for Council's regulatory environmental health and building services.

**About the role**:
To provide administrative support and customer service to the Health, Building and Regulatory Services Department and City Planning Division including the following:

- Provide a range of customer service and administrative support services to assist in the provision of quality and efficient environmental health, building and regulatory services or other functions within the City Planning Division.
- Provide advice and respond to and resolve customer enquiries over the telephone or in writing.

**We trust you will bring**:

- Demonstrated administrative, organisational skills and ability to prioritise workloads and meet tight deadlines in a high-volume environment.
- Proven ability to maintain confidentiality when dealing with matters of a sensitive nature and to exercise discretion and initiative in addressing issues and problems.
- Excellent written and oral communication skills.
- Commitment to providing an excellent customer experience.

**Further information**:
contact Karl Gray, Coordinator Compliance on 9093 6997



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