Customer Care Consultant

2 weeks ago


Melbourne, Australia Acquire BPO Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come and work at a place where innovation and teamwork come together to support the most exciting missions in the world

Do you want to work for one of Australia’s most well-known national sales and marketing companies?
Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.

We are looking for both Retention & Inbound Sales Consultants who have previous customer service or sales experience with strong communication & computer skills to assist
The Retention & Inbound Sales Consultant‘s primary objective is to match the best product & service to our client's customers while providing excellence in customer service.
You will be using your proven sales and service skills to demonstrate the value and benefit of our clients products and services.
All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.

Experience and Qualifications
- Demonstrated experience in a service environment
- High attention to detail
- Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
- Dedication to excellence in customer service in a high-pressure environment
- Able to navigate multiple systems and online tools
- Willingness to learn and maintain new skills
- Commitment to work on a rotating roster from 8.00am to 7:00pm Monday to Friday
- Flexible and positive work approach and attitude

WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life

**Job Type**: Part-time



  • Melbourne, Australia Homage Care Full time

    Here at Homage we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity. So, what will be your part in our Mission? As a Customer Care Consultant, you are helping people find the...


  • Melbourne, Victoria, Australia Probe Asia Pacific Pty Ltd Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne, Victoria, Australia NES Global Talent Full time

    Apply: Customer Care Consultant - Part TimeReference:JO Our client, Scientific organisation are seeking a technically minded and passionate customer service consultant to work in their Customer Care teamIdeally, the candidate will be avaliable to work 2 days per week, being Wednesday and Thursdays onsite in Scoresby.The successful candidate will play an...


  • Melbourne, Australia Insurance Australia Group Full time

    As a Customer Care Consultant you can have meaningful impact. - Care for a community recovering from floods. - Help them rebuild after great loss. - Make their world a safer place. Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We currently have multiple opportunities for Customer Care...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne, Australia IAG New Zealand Full time

    As a Customer Care Consultant you can have meaningful impact. - Care for a community recovering from floods. - Help them rebuild after great loss. - Make their world a safer place. Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We currently have multiple opportunities for Customer Care...


  • Melbourne, Australia McMillan Shakespeare Group Full time

    Customer Care Consultant At McMillan Shakespeare (MMS), our purpose is to make a difference to people's lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we've grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do. - **Start date: 8...


  • Melbourne, Australia McMillan Shakespeare Group Full time

    Customer Care Consultant At McMillan Shakespeare (MMS), our purpose is to make a difference to people's lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we've grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do. - **Start date: 8...


  • Melbourne, Australia Guild Group Full time

    Job Number: - 493433 Work type: - Full Time Permanent **Location**: - Adelaide, Melbourne (CBD) Categories: - Customer Service **Location**: Adelaide or Melbourne **Term**: Full Time, permanent opportunity, 35 hours per week **Way of Working**: Hybrid role with 2 days in office and 3 days from home **Who are we** For 60 years Guild Insurance has...


  • Melbourne, Australia Metricon Full time

    **Love Where You Work!** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.** Based in our stylish Mount Waverley Head Office, work within the busy National Customer Care team in this highly...


  • Melbourne, Victoria, Australia Metricon Full time

    Love Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Based in our stylish Mount Waverley Head Office, work within the busy National Customer Care team in this highly rewarding but...


  • Melbourne, Victoria, Australia McMillan Shakespeare Group Full time

    Customer Care ConsultantAt McMillan Shakespeare (MMS), our purpose is to make a difference to people's lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we've grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do.- Starting Dates in...


  • Melbourne, Australia Miele ANZ Full time

    Join a global company renowned for high quality products and service - Take on new challenges and opportunities for training and development - Enjoy varied work where no two days are the same! **Miele** Miele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative...


  • Melbourne, Victoria, Australia Shore Solutions Full time

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world We're an awardwinning global outsourcer providing contact center and back office services on behalf of our global...


  • Melbourne, Australia INDEX Consultant Full time

    **Is your next move with INDEX?** - Are you a modern workplace professional? - Are you willing to dedicate your expertise to projects for our government and enterprise clients? - Are you ready to challenge yourself with complex, multifaceted projects that demand innovative solutions? INDEX Consultants delivers technology solutions to drive business success....


  • Melbourne, Victoria, Australia 7-Eleven Full time

    Firstly, what we offer you Highly flexible work environment (including WFH) Store discounts, and free 7-Eleven Coffee Bonus & incentive program 15 weeks paid parental leave2 days paid volunteer leave per year Unlimited access to LinkedIn Learning Social club, Open committee with regular events We are human centred organisation and our people are at the core...


  • Melbourne, Victoria, Australia Shore Solutions Full time

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world We're an awardwinning global outsourcer providing contact center and back office services on behalf of our global...


  • Melbourne, Victoria, Australia Miele ANZ Full time

    Join a global company renowned for high quality products and service Take on new challenges and opportunities for training and development Enjoy varied work where no two days are the sameMieleMiele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative sales...


  • Melbourne, Australia nib health funds Full time

    Let's talk about who we are The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...