Ndis Support Officer

4 months ago

Moorabbin, Australia Empower Healthcare Full time

NDIS experience essential
- Full Time opportunity
- Fantastic office in Moorabbin with onsite parking

**The Position**

Due to continuous growth, we are seeking an NDIS Support Officer to join our team starting immediately. Based at our fantastic office in the brand-new Morris Moor complex, this opportunity forms an important part of our head office team.

Reporting into the NDIS Relationship Manager, you will be responsible for:

- Completion of NDIS consults and risk assessments
- Direct customer interaction by managing the intake process for our NDIS clients to ascertain how Empower Healthcare can assist with their NDIS packages.
- Setting up, maintaining and renewing service agreements
- Maintaining accurate and up to date client records
- Develop effective working relationships with clients, therapists and our scheduling team
- Preparing weekly reports
- Data entry and general office duties

**Do you have what it takes?**

We are looking for someone with a high degree of initiative, that takes ownership of their work and demonstrates a "can do" attitude. You will have an enthusiastic and proactive attitude, be outcome focused and dedicated to delivering an exceptional service to our clients. As an NDIS Support Officer at Empower, you must have:

- Relevant experience in an administration/customer service role
- Experience in NDIS and the disability/community sector.
- Strong organisational and administrative skills with the ability to prioritise multiple tasks
- Good interpersonal skills with the ability to communicate with a wide range of people and groups to ensure delivery of a high level of customer service
- Excellent attention to detail
- Ability to work effectively as a member of a team and autonomously
- Experience in allied health will be highly regarded

**Why you should join our Awesome Team**
- Modern office in brand new Morris Moor complex with onsite parking
- Competitive salary packages that grow as you do
- Employee discount and benefits portal
- Free counselling support through our Employee Assistance Program
- And more

**Our Story**

Changing lives is what we do.

Delivering high quality allied health services is how we do it.

Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care and knew how to do it. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.

The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fuelled the expansion of our services within residential aged care, home care and NDIS.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland, Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients
- helping our clients live their lives the way they want to.

If you are looking to work with a quality driven flexible organisation that supports and values their team, then this role is perfect for you

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