Duty Manager

2 weeks ago

Clare, Australia Matthews Hospitality Full time

Join the team at the **Bentleys Hotel**

Making others feel good, feels great

This philosophy is why we love what we do, for our people and our customers.

**ABOUT YOU**

As an experienced Duty Manager or former shift supervisor, you will have evidence of your RSA and RP badge, and two hospitality references. With a friendly and approachable character, you will have excellent communication skills, organisation, and leadership qualities.
- Flawless customer service with a consistently positive attitude
- Reliable, flexible, and excellent communication skills
- Proficient English language skills
- Eager to learn, grow and develop
- Knowledge of relevant work health and safety legislation and food safety standards
- Competent and trustworthy cash-handling skills
- Responsible Service of Alcohol
- Food and beverage experience
- Exceptional customer service skills
- ** Availability for night shifts and weekends (essential)**:

- Responsible Person Badge/Experience
- TAB and Keno experience (preferred)
- Basic Gaming Certificate (preferred)

**ABOUT US**

The Bentleys Hotel is a humble country pub focused on fresh food, local community, and supporting our Homegrown Heroes here in SA The hotel boasts accommodation, a front bar, large bistro dining, TAB, Keno, a gaming room, and a Sip'n'Save bottleshop.

**THE JOB**

We are looking for someone with exceptional customer service and natural leadership skills to join our team If you have experience in food, beverage, and gaming/TAB/Keno we would love to hear from you This role is available for casual or the option for full-time, evening and weekend availability is essential.
- Ensure excellent and professional customer service at all times
- Ensure a good understanding of all food and beverage offerings throughout the venue, food service systems, and till operations
- Lead by example and help support the ongoing training and development of the team
- Provide ongoing support and reliability to Venue Management
- Undertake general service duties of food and beverages
- Proficient in the professional service/supply, dispensing/mixing of sophisticated drinks, liquor, and other alcoholic and non-alcoholic beverages
- Consistent and professional delivery of the venue’s products
- Communicate and liaise with team members, kitchen, and other areas of operations as required
- Maintain the clean and neat presentation of the work area - bar and restaurant area(s) by adherence to all operating policies and procedures
- Follow Safe Work Procedures for all areas of the hotel at all times as per WHS Act 2012
- Ensure personal compliance with Responsible Service of Alcohol (RSA)
- Any other duties directed by Management

**APPLYING**
- Have a current copy of your resume ready to upload
- Australian residents or unrestricted visa holders only
- Must currently live in or near Clare with a license and vehicle/ability to get to and from work
- Immediate start available

Bentleys Hotel
Clare 5453

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