Driver Trainer

4 weeks ago


Sydney, Australia Adecco Full time

Regents Park or Bella Vista Locations
- $36.06 per hour; Casual Contract
- Monday - Friday 7AM-3PM

As a Driver Trainer you have a passion for mentoring others and are comfortable teaching and guiding conversations in large groups; and you believe in a hands-on training approach to instill safe practices. You will provide high-level program facilitation and administrative management. You will be responsible for establishing the right on road safety culture, setting up training, instruct training sessions, educate associates on safety, quality, and productivity aspects. You will take a hands-on training approach and exhibit Learn and Be Curious by answering all Delivery Associates' questions and finding the answers if you are not sure of the correct response. Expected to lead by example and demonstrate the Amazon Leadership Principles at all times; You will keep our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.

**Client Details**

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

**Description**

**Responsibilities**:

- Support the development on new training programs relevant to Australia for delivery associates and delivery service partners
- Coordinate with in-country teams to ensure corrective actions for common errors are incorporated into coaching programs.
- Report on regionalized metrics to measure the effectiveness of training.
- Facilitate training classes for up to 30 people, virtual and in person
- Partner with On the Road Leadership teams to coordinate, facilitate, and measure all Delivery Associate training related activities
- Collaborate with leaders to track training performance and identify retraining and process improvement opportunities
- Own execution of On the Road related training programs and leverage support as needed
- Stay connected to the operation by participating in on-road processes on a regular basis
- Be a resource to the delivery station for driver training-related questions

**Profile**

**Basic Qualifications**:

- Hold a current Driver License
- Knowledge Management/ Process Training / Learning and Development Experience
- Experience of working in a Shared Service Centre, Human Resources or Professional Organization
- Excellent oral, written and interpersonal communication skills along with outstanding facilitation skills
- Demonstrates expertise in learning content development
- Proficiency in Microsoft Office including Excel, SharePoint, Word and PowerPoint
- Ability to clearly communicate complex information and to effectively motivate small and large groups
- Basic leadership skills and coaching and mentoring experience

**Preferred Qualifications**
- Experience with LMS and LRS tools
- Experience with basic instructional design and content design tools
- In-depth knowledge & experience in performance evaluation and driving metrics
- Experience in facilitating training
- Ability to adapt well to fast-paced environments with changing circumstances, direction and strategy
- Willingness to work different shifts and travel within a localized region to support other sites

**Job Offer**

Role Summary:

- Location: We are looking for Trainers at Both Regents Park and Bella Vista locations
- Pay Rate: $36.06 p/h day shift rate
- Shift: Monday - Friday 7AM-3PM (Times may differ during peak or a change of business requirements

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