Guest Service Agent

7 months ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 23197070

**Job Category** Rooms & Guest Services Operations

**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Are you curious, outgoing and warm? Pier One Sydney Harbour is looking for you, someone with a passion for Front Office, attention to detail and more As a Front Desk Agent, you will be able to develop your skills while being motivated by the Sydney lifestyle, surrounded by major Sydney icons. With no two guests being alike, our service style reflects this. We embody an ethos where mind-blowing service comes from your personality and style, not from a hotel manuscript.

**Perks, Rewards and Motivations**
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends.
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting ongoing career opportunities within the Marriott International group.
- Genuine care for associates’ physical, emotional and financial wellbeing through our complimentary Employee Assistance Program.
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness.
- Discounted parking options available.
- Able to participate on our hotel and Pillar activations.
- Complementary associate meals while on shift
- As part of working for a lifestyle hotel, associates can wear white sneakers to work

**Position Summary**:

- Assist guests arriving and departing the hotel through the check in and departure process.
- Handle general enquiries, delivering a mind-blowing service through each guest experience.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Support your curious, outgoing and warm office team in general operational tasks.
- Take guest reservations and perform cash handling & credit card responsibilities.
- Fueled by our love of the hyperlocal, be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations.

**About You**:

- Experience with OPERA property management system or similar
- Relevant experience in a similar role, is preferred
- Full working rights in Australia
- Current NSW RSA required
- Enthusiastic to escalate your Front Office career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Guest Services Agent

    7 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    4 months ago

    Sydney, Australia Hilton Full time

    Guest Service Agent Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Services Agent

    6 months ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...

  • Guest Service Agent

    6 months ago

    Sydney, Australia Oaks Hotels Full time

    Job Description Oaks North Ryde Suites are looking for casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Casual Guest Service Agent

    15 hours ago

    Sydney, Australia The Great Southern Hotel Full time

    **The Great Southern Hotel Sydney (GSH-Sydney)** is a busy heritage-listed hotel located in the heart of Sydney’s vibrant entertainment district, offering 176 rooms, and maintaining an occupancy rate of 99%. The hotel is within walking distance of the CBD, Central Station, Chinatown, Darling Harbour and Sydney Convention & Exhibition Centres. The Great...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West Hotel Sydney, Curio...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...

  • Guest Service Agent

    7 months ago

    Sydney, Australia MINOR Hotels Full time

    We are looking for enthusiastic, dedicated and professional Guest Service Agents to join our team at Oaks Sydney Goldsbrough Suites on a full time and part time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    5 days ago

    North Sydney, Australia TFE Hotels Full time

    We’re looking for a Guest Services Agent with a twist at Vibe Hotel North Sydney. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets to a...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Hilton Full time

    Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton outlets -...

  • Guest Service Agent

    2 days ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. **Job Description**: We are looking for an enthusiastic...

  • Guest Service Agent

    7 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Guest Services Agent

    7 months ago

    Sydney, Australia Marriott International Full time

    At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Services Agent because together, we are better. Start your career at Sheraton, where...

  • Guest Service Agent

    7 months ago

    Sydney, Australia MINOR Hotels Full time

    Oaks Sydney North Ryde Suites are looking for Full-time and casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    15 hours ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    7 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure...

  • Guest Service Agent

    7 months ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...