Guest Service Agent

3 weeks ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 23197070

**Job Category** Rooms & Guest Services Operations

**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Are you curious, outgoing and warm? Pier One Sydney Harbour is looking for you, someone with a passion for Front Office, attention to detail and more As a Front Desk Agent, you will be able to develop your skills while being motivated by the Sydney lifestyle, surrounded by major Sydney icons. With no two guests being alike, our service style reflects this. We embody an ethos where mind-blowing service comes from your personality and style, not from a hotel manuscript.

**Perks, Rewards and Motivations**
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends.
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting ongoing career opportunities within the Marriott International group.
- Genuine care for associates’ physical, emotional and financial wellbeing through our complimentary Employee Assistance Program.
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness.
- Discounted parking options available.
- Able to participate on our hotel and Pillar activations.
- Complementary associate meals while on shift
- As part of working for a lifestyle hotel, associates can wear white sneakers to work

**Position Summary**:

- Assist guests arriving and departing the hotel through the check in and departure process.
- Handle general enquiries, delivering a mind-blowing service through each guest experience.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Support your curious, outgoing and warm office team in general operational tasks.
- Take guest reservations and perform cash handling & credit card responsibilities.
- Fueled by our love of the hyperlocal, be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations.

**About You**:

- Experience with OPERA property management system or similar
- Relevant experience in a similar role, is preferred
- Full working rights in Australia
- Current NSW RSA required
- Enthusiastic to escalate your Front Office career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Guest Services Agent

    3 weeks ago

    Sydney, New South Wales, Australia Hyatt Corporation Full time

    Guest Services Agent - Full Time Summary About Hyatt: At Hyatt, we focus on transforming jobs into long-lasting careers and demonstrating genuine care for individuals so they can perform at their best. Our approach is rooted in empathy and building meaningful connections. By truly understanding each person's unique qualities, we can create and provide...

  • Guest Services Agent

    3 weeks ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia Grupo Mantra Full time

    Mantra Chatswood is located in the centre of Chatswood, a thriving business and shopping district, 10km north of Sydney's CBD. The hotel offers contemporary, apartment style accommodation, featuring 165 Studio, one and two bedroom apartments; each stylishly decorated and equipped to cater to all Sydney accommodation travel needs. We are seeking a...

  • Guest Services Agent

    3 weeks ago

    Sydney, New South Wales, Australia Hyatt Full time

    SummaryAbout Hya At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We have an exciting opportunity for an...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Mantra 2 Bond Street Full time

    **Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSper hourHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    1 month ago

    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia Mantra 2 Bond Street Full time

    Mantra 2 Bond Street offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour.With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia Hilton Full time

    Guest Service AgentThis Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Services Agent

    2 weeks ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests!What You’ll Do: Greet and interact with guests upon arrival Assist with check-ins, check-outs, and reservations Handle guest inquiries and provide directions and...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Oaks Hotels Full time

    Job Description Oaks North Ryde Suites are looking for casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Oaks Hotels Full time

    Job Description Oaks Sydney Goldsbrough Suites are looking for a part time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay,...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...

  • Guest Services Agent

    3 weeks ago

    Sydney, New South Wales, Australia Holiday Inn Full time

    Travel is a journey. At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should...

  • Guest Service Agent

    3 weeks ago

    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...

  • Guest Service Agent

    3 weeks ago

    Sydney, New South Wales, Australia InterContinental Full time

    InterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next stepAs a Guest Service Agent, you will be responsible for providing exceptional customer service to hotel guests during their stay. You will handle all guest interactions with professionalism and courtesy, ensuring their...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. **Job Description**: Oaks Sydney Goldsbrough Suites are...

  • Guest Service Agent

    4 weeks ago

    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...