IT Operations Officer

2 weeks ago

Sydney, Australia Liebherr-Australia Pty. Ltd. Full time

About the Role

As a key member of a small dynamic team and reporting to the IT Operations Manager, you will be responsible for the provision of timely and efficient IT support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results.

**Key Responsibilities**:

- Provision of IT support services
- Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support to the branch (this may be in person or over the phone)
- Keep inventory of all equipment, software, and license users.
- Testing new technology and training users
- Active participation in the implementation of new IT solutions and services

**About you**:

- 2 years Helpdesk experience preferred
- Diploma in Information Technology is preferred
- Intermediate computer hardware and software installation skills
- Advanced problem-solving skills
- Knowledge in the distribution and disposal of classified data/documents/devices
- Determining customer needs and establishing service solutions and forecasts
- Maintains a positive and optimistic attitude
- Communicates effectively and appropriately with others

**How to Apply**:
Susan Tran

HR Officer

Applications close COB 9th June 2023

No agencies or third parties please.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty. Ltd. is part of the Liebherr Group, which employs more than 50,000 people, in over 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare head office complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

1-15 James Erskine Drive

2759 Sydney

Australia (AU)

**Contact**:
Susan Tran

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