Administrative Services Manager

1 month ago

Melbourne City Centre, Australia Victoria Legal Aid Full time

**Salary range: $87,664 - $98,901 (pro rata)** plus super plus salary packaging**:

- **Up to $15,900 in salary packaging and hybrid WFH & office model**

**About the role**
Victoria Legal Aid (VLA) is seeking an experienced people leader to join our Help Before Court team. In this role, you will lead a dedicated team of legal assistants, ensuring effective day-to-day operations and meeting service delivery objectives. You will coordinate administrative support for legal staff and collaborate with the criminal law management and project management teams to develop and implement policies and strategies that enhance and support quality service provision. Experience with phone-based service is preferred for this position.
- This role is based at our Melbourne CBD office on Wurundjeri Country_

**About you**
- Exceptional client service skills and a track record of leading an administrative service team.
- Strong people management abilities to drive service delivery improvements in a dynamic, fast-paced environment.
- Proven experience in supervising and training staff, managing physical resources, and creating a positive, high-performing team culture.
- Demonstrated expertise in providing effective administrative support services, with the ability to enhance both the legal support and summary crime teams.
- Experience with phone-based service and a solid understanding of criminal law and legal procedures is advantageous, alongside a strong commitment to continually expanding your knowledge and experience in this field.

**About Victoria Legal Aid**
We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

**Employee benefits**
- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
- Access to discounted Private Health Insurance

**How to apply**
To be considered for this role, please submit your current **resume** and a **cover letter addressing the key selection criteria**.

**Applications close by 11.59pm on Sunday 8 December 2024.**

**Other relevant information**

VLA is committed to putting the safety and wellbeing of children first.

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