Sales Support Officer

6 months ago

St Marys, Australia APAC Full time

**Job Description**:
COMPANY PROFILE:
WHO WE ARE LOOKING FOR:
**_As a Sales Support Officer you are responsible for providing functional support to the field sales team and dealer network. This support is focused on driving retail sales activity through both the dealer network and direct retail channels to acquire new customers and increase the rate of customer retention. Within this role, your primary responsibilities also include providing support to the customer base with inbound enquiries and customer profile maintenance._**

YOUR KEY RESPONSIBILITIES:

- **Provide territory relief to during prolonged periods of SFM absentee**:

- **Provide quoting support to all Retail sales channels**:

- **Attend to direct sales enquires, providing quotes and assistance where required**:

- **Make contact with customers before finalisation of their existing account to sell additional finance or re-financing options**:

- **Follow up on all quotes given**:

- **Provide support to the field sales team to complete the packaging of a deal prior to assessment where required**:

- **Look for and execute opportunities to cross-sell and up-sell, providing lead generations to the dealer network**:

- **Produce and distribute loan documentation as required for each sales channels**:

- **Support field team and dealers to ensure settlements occur in a timely manner**:

- **Maintain contracts in FIS including customer’s personal details, assignments, and equipment details**:

- **Make amendments to direct debit plans as requested by customers**:

- **Calculate payout and partial payout quotes for Retail finance agreements**:

- **Provide overflow support to the Business Operations team during peak periods**:

- **Completes business plans, other reports and documentation as required**:

- **Ensures compliance measures are met**

YOUR KEY COMPETENCES AND QUALIFICATIONS:

- Finance and / or Banking industry experience
- Exposure to financial documentation (eg. goods mortgages, financial leases)
- Internal sales or telesales experience
- Strong computer literacy including MS Excel and MS PowerPoint
- Experience in analyzing sales data and preparing sales reports
- Excellent interpersonal and communication skills (both verbal and written)
- Excellent task management skills
- Language Requirement(s): English

WHAT WE OFFER YOU:
**Retirement & Insured employee Benefits**
- Superannuation
- Income Protection Cover
- Death/TPD Cover
- Private Health Insurance NZ
- Private Health Insurance AU (retail discounts)
- Employee Assistance Program

**Financial Wellbeing**
- Member Discounts Network
- Member discounts
- Fitness and Health
- CNH Brand Merchandise employee discounts
- Novated Leasing
- Paid Parental Leave
- Short
- and Long-term Incentives
- Benefits Cars, Parking
- Employee Referral Scheme

**Employee Development & Recognition**
- Education Assistance
- Employee Resource Groups
- Learning & Development
- Global Mobility
- Service recognition

**Celebrating Diversity & Inclusion**
- Multi faith room/Mother’s Room
- Inclusive Celebrations
- Members of the Diversity Council Australia
- Flexible Work Options

OTHER INFORMATION:
Acknowledgement of Country

Together We Grow

We believe that everyone, everywhere, deserves an equal opportunity to thrive. Every day, we innovate and adapt to give farmers and builders across the world the tools they need to succeed. And we do the same for our people.

Building a **diverse**, **equitable **and **inclusive **business isn’t a one-off exercise. We can always do better. But we’re completely committed to the process. When we do right by each other and by our customers, we are more innovative and creative. Growing Together to build a better future for us all.

**Job Requirements**:
COMPANY PROFILE:
WHO WE ARE LOOKING FOR:
**_As a Sales Support Officer you are responsible for providing functional support to the field sales team and dealer network. This support is focused on driving retail sales activity through both the dealer network and direct retail channels to acquire new customers and increase the rate of customer retention. Within this role, your primary responsibilities also include providing support to the customer base with inbound enquiries and customer profile maintenance._**

YOUR KEY RESPONSIBILITIES:

- **Provide territory relief to during prolonged periods of SFM absentee**:

- **Provide quoting support to all Retail sales channels**:

- **Attend to direct sales enquires, providing quotes and assistance where required**:

- **Make contact with customers before finalisation of their existing account to sell additional finance or re-financing options**:

- **Follow up on all quotes given**:

- **Provide support to the field sales team to complete the packaging of a deal prior to assessment where required**:

- **Look for and execute opportunities to cross-sell and up-sell, providing lead generations to the dealer network**:

- **Produce and distribute loan documentation as requi

  • Credit Officer

    3 months ago

    St Marys, Australia Support Services - InfraBuild Full time

    **About the role**: As our new Credit Officer, you will be the primary communication to the customer in respect of cash collection and credit issues. You will ensure key relationships are maintained whilst maximising cashflow. Key responsibilities: - Own credit issues and develop action plans to resolve any credit issues - Establish and maintain...

  • Customer Service Support Officer

    4 weeks ago

    St Marys, South Australia Cleanaway Full time

    About CleanawayCleanaway is a leading waste management company dedicated to transforming waste into resources and renewable energy. We strive to be the most innovative and sustainable waste management company in the industry.The OpportunityWe are seeking a motivated and proactive Customer Service Support Officer to join our team at Cleanaway. As a key member...

  • Office Support Specialist

    4 days ago

    St Marys, South Australia Yukon-Kuskokwim Health Corporation Full time

    At Yukon-Kuskokwim Health Corporation, we are seeking an Administrative Assistant to join our team in St. Mary's SRC.The estimated annual salary for this role is approximately $45,000-$60,000 based on industry standards and qualifications required.Job DescriptionWe are looking for a highly organized and detail-oriented individual to provide...

  • Internal Sales Specialist/customer Service

    6 months ago

    St Marys, Australia PERIMETER SOLUTIONS, LP Full time

    **COMPANY OVERVIEW** Perimeter Solutions is a premier global solutions provider, producing high-quality lubricant additives and firefighting chemicals. We develop products that impact critically important issues of life - issues where there often is no room for error and the job doesn’t offer second chances. At Perimeter, we characterize the solutions we...

  • Customer Service

    5 months ago

    St Marys, Australia Complete Recruitment Solutions Full time

    **Full time permanent role**: - **St Marys location**: - **Be a part of a friendly and supportive workplace** Your sales administration and internal sales experience, along with exceptional all-rounder administration abilities will see you succeed in this customer focussed role. **About the Client** A well-established, family-owned and operated company...

  • Corporate Support Officer

    3 weeks ago

    St Marys, South Australia Trant Full time

    Job Opportunity: Site Administration SupportWe are seeking a highly organized and proactive individual to join our team at our site offices on St Mary's, Isles of Scilly. The successful candidate will work on a part-time basis, approximately 20-30 hours per week, to support our administration functions.Key Responsibilities:• Provide administrative support...

  • Customer Service Officer

    6 months ago

    St Marys, Australia JELD-WEN Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** As a Customer Service Officer, you will play a pivotal role in our a customer service culture that represents our...

  • Sales Representative. Greater Sydney

    6 months ago

    St Marys, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - Hybrid**Industry**: - Sales**Location**: - St Marys - New South Wales**Salary**: $60,000.00 - $125,000.00 Yearly **Reference**: - BH-26063Junior Sales Representative - Location: St Marys, Sydney, NSW Position Type: Full-time **Salary**: circa $70,000 per year + Commission (Uncapped). OTE $125 Are...

  • Sales Assistant

    5 months ago

    St Marys, Australia Now Careers Full time

    Western Sydney - Entry Level Sales Role - Work with leading company Now Careers are currently recruiting for a Sales Assistant in St Marys, NSW. This is an exciting entry level sales position tailor made for a someone with a interest in getting into the sales industry. - Identifying and prospecting new business opportunities to achieve sales targets and...

  • Office Admin

    5 months ago

    St Peters, Australia RecruitAustralia Full time

    **RECRUITAUSTRALIA.COM PTY LTD** **INDUSTRY SPECIALIST **_- _**ENGINEERING, CNC & TECHNICAL TRADES** - ** REF NUMBER 1286**: - ** St Peters Location**: - ** Accounts / Sales Support / **Payroll**: - ** Must have Payroll skills**: - ** Must have MYOB skills.**: - ** ASIC Security clearances and Medical is required.**: - ** Perm part-time 9am to 1pm - 5...

  • Customer Service and Sales Development Representative

    1 week ago

    St Marys, South Australia Nutreco Full time

    At Nutreco, we are committed to 'Feeding the Future' through sustainable and innovative practices. Our company has two business lines: Skretting, a leading global provider of aquafeed solutions, revolutionizing aquaculture for a sustainable future, and Trouw Nutrition, specializing in animal nutrition, advancing livestock health and productivity through...

  • Sales/telemarketing/customer Service Representative

    6 months ago

    St Marys, Australia Arkote Pty Ltd Full time

    Calling all motivated, proactive customer focused people that enjoy sales and service with an interest in some or all of the following General manufacturing, trucks, 4x4's, agriculture, and construction industries! We have an exciting opportunity available to join our team as a **Sales/Telemarketing/Customer service representative.** This role involves...

  • Sale Representative

    5 months ago

    St Marys, Australia Recruit Shop Full time

    **EARN Base Salary + Super + Comms + Travel + Phone | OTE $100k +**: - **Join an Industry Leading & Growing Guttering Company in St Marys**: - **Extensive Training & Development to Be Successful in Your New Role** **About The Company**: Our client, a well-established company in the guttering industry, has been providing homeowners with their amazing...

  • Sales Representative

    4 weeks ago

    St Marys, Australia Mathew Timber Pty Ltd Full time

    Full Job Description A leading wholesaler in high end cabinet timbers is seeking a Sales Representative /Account Manager for its operation in Sydney. Reporting to the State and National Sales Manager, this position requires a high degree of client focus and the ability to develop and sustain profitable long term relationships. You will be responsible...

  • Retail Trade Sales

    6 months ago

    St Marys, Australia ADG Welding & Industrial Supplies Full time

    ADG Welding & Industrial Supplies is located in the Western Suburbs of Sydney and has been servicing various Trade & Retail Companies fo 40 years. An opportunity exists for a suitably qualified Customer Service Representative to join the team. This is a role that provides an excellent opportunity for a ambitious, motivated and hardworking individual, who...

  • Administration Officer

    2 weeks ago

    St Marys, Australia Cobra Waste Solutions Full time

    Cobra Waste Solutions is a family owned and operated company based in St Marys that specializes in providing exceptional and reliable bin hire services across Sydney. **The Opportunity** We have an exciting opportunity for a driven, technically minded individual looking to begin a career in Customer Service or kick start or reignite your career in...

  • Administration Officer

    6 months ago

    St Marys, Australia Cobra Waste Solutions Full time

    Cobra Waste Solutions is a family owned and operated company based in St Marys that specializes in providing exceptional and reliable bin hire services across Sydney. **The Opportunity** We have an exciting opportunity for a driven, technically minded individual looking to begin a career in Customer Service or kick start or reignite your career in...

  • Planning Manager

    5 months ago

    St Marys, Australia Support Services - InfraBuild Full time

    **About the role**: Reporting into the NSW Operations Manager, as Planning Manager for St Marys, you will be responsible for overseeing the forward demand, daily production plan and execution of the site within established safety standards, timing, quality and cost standards. This will include driving planning efficiencies and ensuring timely execution of...

  • Automotive Sales Associate

    4 weeks ago

    St Marys, South Australia Repco Full time

    About UsRepco is a leading provider of automotive aftermarket parts and accessories in Australia and New Zealand.We are committed to delivering high-quality products and exceptional customer service to our customers.Job DescriptionWe are seeking a Retail Sales Assistant to join our team at Repco St Marys.The successful candidate will be responsible for...

  • PMO Project Support Officer

    2 months ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time (30 September 2024 to 12 September 2025) **Position Classification**: Health Manager Level 2 **Remuneration**: $106,142.00 - $125,241.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ519469 **Closing Date**: 22 September...