Support System Design

4 weeks ago

Scoresby, Australia Leidos Full time

Company Description

Every person at Leidos plays an essential and valued role in bringing science, engineering and technology together to produce practical solutions for our customers’ most complex problems. It’s how we help to make the world safer, healthier and more efficient - work that matters and a mission, like those of our customers, we are passionate about. We are open-minded, ambitious and committed to enabling our people to do their best work and to be inspired by what they can achieve and the impact they can have.

Here in Australia, we are agile and growing fast. Our 3000 employees are busy building an enviable reputation for innovation and delivery. As part of a US-based organisation with 37,000 people and a 50-year history, we can draw upon world-leading technical expertise to help us provide the best solutions to our customers.

**Job Description**:
Once the capability is deployed, you will transition to the be lead of the sustainment organisation who will be run the implemented support subsystem on a multi-year contract.

This role can transition into the Service Delivery Manager role to operate the implemented support system.
- Participate and lead activities related to the analysis, design, development, deployment and integration of support systems for ICT solutions. This includes working with industry partners, geographically separated teams, and customer stakeholders.
- Develop and present support solutions at Mandated System Reviews.
- Develop and deliver ASDEFCON plans and support descriptions.
- Oversee and deliver technical data and publications utilising DEF(AUST) 5629B or as an IETM or IETP.
- Oversee and deliver Logistics Support Analysis activities including reliability, maintainability, and task analysis utilising applicable Defence standards.
- Oversee and deliver training and support using the Systems Approach to Defence Learning methodology.
- Coupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company’s objectives.
- You will also have:

- Demonstrated experience of establishing and operating support service solutions.
- Leadership experience at the programmatic and technical level for various logistics task areas.
- Demonstrated high performance on large-scale operations or support services projects.
- Demonstrated ability to identify risks and issues, formulate, and implement plans to manage both appropriately.
- Demonstrated ability to coordinate sustainment activities with other functional area managers.

**Qualifications**:

- 3 + years of experience supporting complex ICT systems, ideally for a Defence.
- Strong individual contributor and team player in a professional environment
- Highly effective in managing multiple concurrent activities, while understanding and managing priorities, dependencies and risk
- Excellent communication (verbal and written) and interpersonal skills
- Demonstrated ability to lead, mentor and supervise effectively
- Advanced level of planning and organisational skills
- Good initiative in developing and improving systems and procedures
- Ability to independently develop and determine approaches to solutions in a practical and creative manner
- Strong conceptual, analytical and interpretive skills with high level of attention to details
- Demonstrated ability to build and maintain effective working relationships across all levels and influence key stakeholders
- Strong understanding of ITIL service delivery processes and tools
- Knowledge of the Defence IT support environment is desirable

Additional Information
**What you’ll love**

At Leidos you’ll enjoy 12 weeks’ paid parental leave as a primary carer, flexible work practices, discounted health insurance, novated leasing and more. Foster your career through complete access** **to learning and development and mentoring opportunities, we have a strong track record of internal promotion and career transitions. Join a company who acknowledges “People First”.
- Health insurance

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