Customer Service Officer

2 weeks ago

Altona, Australia SCT Logistics Full time

Posted: 23/02/2024

Closing Date: 08/03/2024

Job Type: Permanent - Full Time

Location: VIC Altona

Job Category: Logistics, Supply & Transport

**Company Description**

Rail to road, dry freight, refrigerated or bulk, SCT Logistics provides Australia’s most efficient and independent freight services. Established in 1974 by Peter Smith, SCT is now a national, multi-modal transport and logistics company. In June 1995 SCT Logistics became the first private rail operator to commence services on the interstate rail network which coincided with the completion of the standardisation of the rail gauge track between the states in Australia.

The SCT Logistics is a rapidly growing company, which prides itself on being a leader in the logistics field. Our objective is to be the leading supply chain partner in the market with a focus on safety, service, quality and sustainability.

**Why SCT?**
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:

- Development and growth opportunities
- Employee Recognition and Rewards Programs
- Flexible working arrangements
- Top up of government paid parental leave for the first six weeks
- Grandparent Leave
- Novated leasing and salary packaging
- 24/7 Access to our Employee Assistance Program
- Onsite car park
- Dress for your day policy

To learn more about these initiatives please visit our Careers Page

Reporting to GM Ports, the position includes the following responsibilities:

- Maintain open lines of communication, at all levels internally and externally, of management in client’s businesses.
- Timely management of day to day issues.
- Delivery of required reporting to the State Manager (where required) in a timely manner.
- Complete weekly efficiency measurement reporting.
- Management and development of key market sectors.
- Ensure compliance with all applicable legislation and SCT procedures and policies.
- Participate in risk assessments, inspections and operational meetings that involve the Intermodal Container Park.
- Ensure productivity goals are met.
- Involve employees in problem solving and decision making.
- Ensure that tasks are delegated to meet the customer’s requirements and are conducted in a safe manner.

**Desired Skills and Experience**:
**Desired Skills and Experience**
- Knowledge of operational planning and scheduling
- Understanding of and commitment to rail loading procedures
- Understanding and experience of the Port logistics operations and systems
- Several years’ experience in similar role
- Excellent communication and influencing skills
- Ability to influence, support and motivate staff
- Ability to work autonomously and as a member of a small team
- Self-motivated and takes pride and accountability in role.

**Other important information**
- We reserve the right to commence recruitment proceedings prior to the stated closing date.
- Recruitment companies, need not apply

  • Customer Service Officer

    3 weeks ago

    Altona, Australia City of Hobsons Bay Full time

    **Casual - Multiple positions** **Band 3 - $42.22 per hour inclusive of 25% casual loading (+10.5% super)** **_The Opportunity_** Join the Customer Service revolution at Hobsons Bay. Hobsons Bay City Council is recruiting multiple casual team members to help us deliver our exciting new approach to customer service, known as Council+. Through Council+,...

  • Customer Service Officer

    1 week ago

    Altona, Australia City of Hobsons Bay Full time

    Casual - Multiple positionsBand 3 - $42.22 per hour inclusive of 25% casual loading (+10.5% super)_The Opportunity_Join the Customer Service revolution at Hobsons Bay.Hobsons Bay City Council is recruiting multiple casual team members to help us deliver our exciting new approach to customer service, known as Council+.Through Council+, we're making it easier...

  • Customer Service Officer

    2 months ago

    Altona, Australia Freight Assist Australia Full time

    **About Us** Freight Assist Australia Pty Ltd is a family owned and operated leading bulk transport and logistics provider, specialising in general and express freight Australia-Wide. We are focused on providing a solution driven approach and maintaining an uncompromised service level to everything we do. Our core specialties spread across a range of...

  • Customer Service Officer

    3 weeks ago

    Altona, Australia Freight Assist Australia Full time

    **About Us** Freight Assist Australia Pty Ltd is a family owned and operated leading bulk transport and logistics provider, specialising in general and express freight Australia-Wide. We are focused on providing a solution driven approach and maintaining an uncompromised service level to everything we do. Our core specialties spread across a range of...

  • Customer Service Officer

    2 months ago

    Altona, Australia Niche Logistics Full time

    **At Niche Logistics **we are searching for a Customer Service Officer for our Altona depot based in VIC.** **Why the role exists**: The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base! Your ability to build strong relationships with drivers and customers both internally and...

  • Customer Service Officer

    1 week ago

    Altona, Australia Niche Logistics Full time

    At Niche Logistics we are searching for a Customer Service Officer for our Altona depot based in VIC.**Why the role exists:The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer baseYour ability to build strong relationships with drivers and customers both internally and externally will...

  • Customer Service Officer

    7 days ago

    Altona, Australia Freight Assist Australia Full time

    About UsFreight Assist Australia Pty Ltd is a family owned and operated leading bulk transport and logistics provider, specialising in general and express freight Australia-Wide. We are focused on providing a solution driven approach and maintaining an uncompromised service level to everything we do. Our core specialties spread across a range of industries...

  • Customer Service Officer

    2 months ago

    Altona, Australia Lead Group Consultancy Full time

    Opportunity to grow and develop - Stable company with strong consistent growth - On-site parking We are a leading supplier of solvents, chemicals and raw materials to manufacturing industries in Australia and New Zealand. We operate with a strong focus on safety, health, and the environment and are a customer-centric company. We are looking for an...

  • Customer Service Officer

    3 weeks ago

    Altona, Australia City of Hobsons Bay Full time

    **Casaual - multiple posititons** **Salary: Band - $42.85 per hour including casual loading + 11 % superannuation** **We are looking for Customer Service Superstars!** Hobsons Bay City Council is recruiting multiple casual team members to help us deliver our customer service model, known as Council+. These roles provide opportunities to deliver customer...

  • Customer Service Officer

    2 months ago

    Altona, Australia City of Hobsons Bay Full time

    **Casaual - multiple posititons** **Salary: Band - $42.85 per hour including casual loading + 11 % superannuation** **We are looking for Customer Service Superstars!** Hobsons Bay City Council is recruiting multiple casual team members to help us deliver our customer service model, known as Council+. These roles provide opportunities to deliver customer...

  • Customer Service Officer

    1 week ago

    Altona, Australia City of Hobsons Bay Full time

    Casaual - multiple posititonsSalary: Band - $42.85 per hour including casual loading + 11 % superannuationWe are looking for Customer Service SuperstarsHobsons Bay City Council is recruiting multiple casual team members to help us deliver our customer service model, known as Council+.These roles provide opportunities to deliver customer service in person, by...

  • Customer Service Officer

    1 month ago

    Altona, Australia Niche Logistics Full time

    The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base! Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role. You will need to have outstanding communication and interpersonal skills and the ability...

  • Customer Service Officer

    4 days ago

    Altona, Australia Niche Logistics Full time

    The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base! Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role. You will need to have outstanding communication and interpersonal skills and the ability...

  • Customer Service Officer

    3 weeks ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    2 months ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    4 days ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    7 days ago

    Altona, Australia Niche Logistics Full time

    The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer baseYour ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role.You will need to have outstanding communication and interpersonal skills and the ability to...

  • Customer Service Officer

    2 months ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    4 days ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...

  • Customer Service Officer

    1 week ago

    North Altona, Victoria, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage.Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...