Customer Service
7 months ago
Permanent full & part-time roles available, Mon-Fri, WFH hybrid policy $64-66,000 + sup + rewards&discounts
**Your new company**
Australian based Medical device company, manufacturing a plethora of products onshore & offshore to supply the healthcare industry.
**Your new role**
These responsibilities include but are not limited to:
- Manage and provide professional and outstanding first level customer service to our customers across all brands.
- Resolve a variety of customer enquires at the initial first level contact and when necessary, escalate customer enquiries through to the second level escalation point.
- Learn, understand and articulate industry terminology to our customers.
- Take ownership and personal responsibility to ensure customer satisfaction by meeting and exceeding our customer's expectations.
- Convey accurate information and assist in the education of our customers about our processes, delivery dates and account enquiries.
- Actively identify opportunities to promote additional products, features and services to our clients, and to ensure a seamless customer service experience.
- Assisting and supporting the Customer Solutions Manager with ad-hoc projects, tasks and responsibilities.
**What you'll need to succeed**
Previous experience in a phone based Customer Service role or exposure to the healthcare/medical industry is desired but certainly not essential. Above all, strong values and a passion to provide a really great service to customers is what is required for this role. You must also be able to commute to Alexandria - Mascot station is a 10-minute walk and parking is available.
**What you'll get in return**
Join a reputable brand with strong values and a great value proposition, creating a great place to work:
- With a collaborative, fun and chilled culture
- By monthly team socials
- Rewards and recognition programs
- Discounts across multiple brands
- Paternity program
- WFH hybrid - 2 days from home
- Company is growing
- Focus on up-skilling and development
- Based in Alexandria, 10-min walk from Mascot station, onsite parking available
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2805948
-
Customer Service
5 days ago
Sydney, Australia NSW Department of Customer Service Full time**Customer Service (Facilities) Officer** **Location**:Sydney CBD and Parramatta (close to Central and Parramatta Station with flexible working options) **Clerk Grade**:3/4 Full-time, Temporary opportunity (immediate start, until 30 June 2025) **Salary range**:$79,032 to $86,539 plus super **About the Department** **The Department of Customer Service...
-
Customer Service
1 week ago
Sydney Western Suburbs, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 534556**Job Summary**: - Exciting Customer Service Representative opportunity!_ **The Organisation** Our client is a market leader in the online Australian literature market and is looking for an experienced and...
-
Customer Service
3 days ago
Sydney Western Suburbs, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Permanent **Category**: - Admin/Customer Service **Job ID**: - 533651**Job Summary**: **The Organisation** Our client is a market leader in the online Australian literature market and is looking for an experienced and passionate Customer Service Officer to join their team on a...
-
Customer Service
1 week ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service role for one of Australia's BIG4 Bank. Temp to perm role paying $32.69hr + Super. Your new company One of Australia's Big4Banks which has a proud history and stellar brand. Recognised for being the leader in their class for customer experience, their focus is on innovation and the community. They are one team of people with the same...
-
Customer Service
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeTemporary Customer Service role available - $34 per hour (depending on experience) - Warwick Farm location **Your new company** This established manufacturing company based in Warwick Farm is currently seeking an experienced Customer Service Officer to join their team on a temporary basis. **Your new role** Reporting to the Call Centre Manager, you will...
-
Director Operations
7 months ago
Sydney, Australia NSW Government -Department of Customer Service Full timeMake a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...
-
Customer Service
1 day ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Officer Your new company Great opportunity to join well known and successful organisation based in Kingsgrove. Due to expansion and growth, the company is looking for a confident customer service person to join their busy team. Your new role You will be part of the busy team providing daily sales support to customers, both new and...
-
Customer Service
1 week ago
Sydney Western Suburbs, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 535516**Job Summary**: - 3 Month Contract with Views for Permanency - Immediate Start - Location: Pymble - WFH Options After 3 Months - Supportive and collaborative team environment **The Organisation** We are...
-
Customer Service
2 weeks ago
Sydney Western Suburbs, Australia Dynamic Staffing Solutions Full timeEnjoy working autonomously in this role based in Smithfield - Work for a manufacturing business that values their staff - $70K - $75K + super (depending on experience) **About Us** **Tasks & Responsibilities** - Administration, customer service, data entry with general office duties - Communication with suppliers and customers - Proactively develop...
-
Customer Service
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeLocal Government Council - PARRAMATTA **Your new company** Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a...
-
Customer Service
3 days ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Role in Castle Hill **Your new company** An exciting opportunity! Be a part of global leader in precision engineering solutions for aerospace, climate control, electro-mechanical and filtration. Based In Castle Hill with onsite free parking. **Your new role** You will be responsible for processing, maintenance, and fulfilment of orders...
-
Customer Service Officer
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service - Parramatta location **Your new company** A local Government area located in Western Sydney. Providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Contact Centre Team to meet and improve customer and stakeholder service delivery and respond to customer...
-
Customer Service Officer
2 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...
-
Customer Service Officer
3 days ago
Sydney Western Suburbs, Australia West Recruitment Full timePermanent Opportunities - Competitive Salary - WFH opportunities **About your new employer** West Recruitment is currently partnering with leading companies across Western Sydney with reliable reputations and continuous growth **About your new job** Due to a growth in the market we are currently seeking experience customer service coordinators to join...
-
Customer Services Officer
3 days ago
Sydney Western Suburbs, Australia Lendlease Full timeMacarthur Square is south west Sydney’s largest shopping destination and we are looking for a Customer Service Officer to join the Centre Management Team on a casual basis. Our Customer Service Officers represent the face of our Centre and play a critical role in providing an exceptional customer experience for our customers. The role acts as a key...
-
Customer Service Officer
5 days ago
Sydney Western Suburbs, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 535576**Job Summary**: - Entry Level Customer Service Opportunity - Located in Bella Vista, NSW 2153 - 6 Month Contract with Strong Views for Permanency **The Organisation** Our client is a market leader in the...
-
Customer Service Advisor
7 days ago
Sydney Western Suburbs, Australia HAYS Full time**Your new company** *** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB's core values include, Excellence for Customers, Grow Together, Own It, Be...
-
Customer Service Representative
1 week ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service - Medical Manufacturer. 55-60k + super + bonus. Mon-Fri, office hours. Greystanes. **Your new company** Work for the largest specialty distributor and manufacturer of branded products and solutions for rehabilitation, recovery, and sports medicine in the world. **Your new role** *** As a Customer Service Officer you are responsible for...
-
Customer Service Officer
1 week ago
Sydney Western Suburbs, Australia HAYS Full timePermanent customer service position in Western Sydney **Your new company** Work for a renowned financial services company based in the Western suburbs in a purely customer service based role. They are a leader in their field and are known for innovation and a high level of service delivery. If you’re a people person, have an interest in Financial Services...
-
Customer Service Adviser
7 days ago
Sydney Western Suburbs, Australia HAYS Full time**Your new company** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB's core values include, Excellence for Customers, Grow Together, Own It, Be Respectful. *** **Your...