Customer Service
5 months ago
Permanent full & part-time roles available, Mon-Fri, WFH hybrid policy $64-66,000 + sup + rewards&discounts
**Your new company**
Australian based Medical device company, manufacturing a plethora of products onshore & offshore to supply the healthcare industry.
**Your new role**
These responsibilities include but are not limited to:
- Manage and provide professional and outstanding first level customer service to our customers across all brands.
- Resolve a variety of customer enquires at the initial first level contact and when necessary, escalate customer enquiries through to the second level escalation point.
- Learn, understand and articulate industry terminology to our customers.
- Take ownership and personal responsibility to ensure customer satisfaction by meeting and exceeding our customer's expectations.
- Convey accurate information and assist in the education of our customers about our processes, delivery dates and account enquiries.
- Actively identify opportunities to promote additional products, features and services to our clients, and to ensure a seamless customer service experience.
- Assisting and supporting the Customer Solutions Manager with ad-hoc projects, tasks and responsibilities.
**What you'll need to succeed**
Previous experience in a phone based Customer Service role or exposure to the healthcare/medical industry is desired but certainly not essential. Above all, strong values and a passion to provide a really great service to customers is what is required for this role. You must also be able to commute to Alexandria - Mascot station is a 10-minute walk and parking is available.
**What you'll get in return**
Join a reputable brand with strong values and a great value proposition, creating a great place to work:
- With a collaborative, fun and chilled culture
- By monthly team socials
- Rewards and recognition programs
- Discounts across multiple brands
- Paternity program
- WFH hybrid - 2 days from home
- Company is growing
- Focus on up-skilling and development
- Based in Alexandria, 10-min walk from Mascot station, onsite parking available
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2805948
-
Customer Service
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeTemporary Customer Service role available - $34 per hour (depending on experience) - Warwick Farm location **Your new company** This established manufacturing company based in Warwick Farm is currently seeking an experienced Customer Service Officer to join their team on a temporary basis. **Your new role** Reporting to the Call Centre Manager, you will...
-
Customer Service
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Officer Your new company Great opportunity to join well known and successful organisation based in Kingsgrove. Due to expansion and growth, the company is looking for a confident customer service person to join their busy team. Your new role You will be part of the busy team providing daily sales support to customers, both new and...
-
Customer Service Liaison
1 week ago
Western Suburbs, Australia Amana Living Full timeAbout UsAmana Living is a leading provider of aged care services in Western Australia, committed to supporting older individuals and their families. Our mission is to deliver high-quality care and services that promote independence and dignity.The RoleThis Customer Service Officer position is a key role in our organization, responsible for providing...
-
Customer Service Ambassador
1 day ago
Western Suburbs, Australia Amana Living Full timeAmana Living, a leading Aged Care provider in Western Australia, is seeking an experienced Customer Service Officer to join its team. This is a casual opportunity working on average 4 days per week (8.30am-4.30pm) from our Subiaco corporate office.The successful candidate will provide exceptional customer service, identifying the needs of potential clients...
-
Customer Service Officer
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...
-
Customer Service Representative
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Opportunity | $65,000 + super | Office based in Norwest | On-site free parking **Your new company** Our client is a global company that provides high quality services, support and effective delivery of technically advanced products across various industries. You will receive ongoing training with exceptional technical personnel to support...
-
Customer Service Representative
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Opportunity | Offices located in Macquarie Park | 3/4 days per week | $350 per day **Your new company** We are a leading company in the tech and mobility industry, dedicated to enhancing the way people interact with cutting-edge technology. Our products and services revolutionise the way individuals experience mobility and connectivity. As...
-
Kyc Customer Service
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeStart your career in risk for one of Australia's best loved banks! **Your New Company**: We are partnering with one of Australia’s best loved banks on a huge project that will see you assisting millions of customers on their financial journey. This bank is renowned for their culture, career opportunities and their commitment to diversity and flexibility....
-
Customer Service Assistant
5 months ago
Sydney Western Suburbs, Australia Synaco Global Recruitment Full timeAre you ready for a short-term adventure in a vibrant customer service role? We're seeking enthusiastic individuals to join our client for a two-month assignment. If you're a self-motivated professional with excellent attention to detail, we want to hear from you! Our client is Australia's leading total waste management solutions provider, serving their...
-
Customer Service Officer
5 months ago
Sydney Western Suburbs, Australia Synaco Global Recruitment Full time**The company** A well established business who pride themselves on their exceptional service, quality, and expertise in the steel industry. They are known as the go to company with a national footprint, with the largest warehouse facility of all steel distributors. **Role Overview**: We are looking for a Customer Service Officer, to join the team on an...
-
Customer Service Officer
6 months ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service temporary to permanent position - Milperra - $34 per hour **Your new company** **Your new role** Reporting to the Operations Manager, you will be responsible for: - Handling incoming calls - Providing quotes - Backorder reports weekly - Equipment planning with the Assembly officer. - Processing warranty orders and credits - Invoicing -...
-
Director Operations
5 months ago
Sydney, Australia NSW Government -Department of Customer Service Full timeMake a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...
-
Customer Service Officer
6 months ago
Sydney Western Suburbs, Australia Zoom Recruitment Full time**The client**: - A market leading energy company - Located in Arndell Park - On site parking **The role**: - Inbound customer service - A phone based role, 60-90 calls per day - Taking orders, organising deliveries, handling disputes - Office hours Monday to Friday, 38 hours per week - Around $33ph casual plus super - Some previous customer service...
-
Customer Service Officer
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeAdministrator role based in Villawood - Competitive salary on offer - Permanent role **Your new company** This fast growing supply chain business is currently seeking an experienced Administrator/Customer Service Officer to join their business. **Your new role** - Managing a single client portfolio - Attending to any order queries - Updating customer on...
-
Sales & Customer Service
5 months ago
Sydney Western Suburbs, Australia HAYS Full timePermanent Full time Position - Great work envionment and team culture **Your new company** An opportunity exists for a motivated and driven sales and customer representative to join a wholesale company that has been in business since 1975 in Blacktown. They are specialised wholesalers, and their focus is on delivering exceptional customer service to all...
-
Customer Service Representative
6 months ago
Sydney Western Suburbs, Australia HAYS Full time7 Week Temporary Opportunity | Global Company | Monday - Friday | $33-35 p/h + Super | ASAP Start **Your new company** Exciting 7 week temporary opportunity to work for a Global Company within their Customer Care team based in Baulkham Hills. **Your new role** - Responding to enquiries and/or complaint investigation by assisting in the gathering of...
-
Customer Service Representative
3 weeks ago
Sydney Western Suburbs, Australia Hudson Australia Full timeThis pay rate is inclusive of mandatory 25% casual loading We are looking for experienced Customer Service Representatives to work in a dynamic role, with opportunities for growth and development within a high-performing organization. **Job Title**: Consumer Care Representative **Location**: Prestons, NSW **Employment Type**: Full-time, Fixed-Term Contract...
-
Customer Service and Admin
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeExciting government opportunity in Rhodes with work from home flexibility! **Your new company** You will be working for an NSW state government department and be a member of the projects team. **Your new role** - As a member of the Projects Team, you will be responsible for collaborating with your colleagues to enhance customer and stakeholder service...
-
Customer Service Officer
5 months ago
Sydney Western Suburbs, Australia HAYS Full timeWork for Government | Based in Penrith | Competitive Hourly Rate | 12-Month Contract **Your new company** Excellent opportunity with a Penrith-based Customer Service role working for Federal Government! **Your new role** - Conduct outbound call campaigns to participants, their representatives, and providers to verify and validate information. - Analyse...
-
Customer Service Officer
5 months ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilitates supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...