Customer Service Specialist

6 months ago

Brighton, Australia Allianz Australia Full time

Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you need to have an enriching career.

**Customer Service Specialist/Member Services Specialist, Club Marine | Brighton, VIC**
- 6 month max-term opportunity
- Shifts available between 8am - 8pm from Monday to Saturday
- Hybrid and flexible work environment

**What if you could put the customer at the heart of everything you do?**

We are currently seeking an energetic and passionate person to join Club Marine as a Member Services Specialist. Working in a team of Member Service Specialists, you will ‎‎be part of a ‎supportive team pursuing excellence in service delivery. Along the way, ‎‎you ‎will develop a great knowledge of boats and build ‎underwriting ‎‎skills for a great career in insurance.

The ideal person for this role will be flexible in their approach and have a strong focus on Customer Service. As we embed a customer-focused strategy across everything we do, you’ll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our members and our boating community.

**You'll be responsible for**:

- Assisting with Member and Partner enquiries to fulfill the insurance lifecycle, including providing quotes and processing of new policies, renewals, and policy alterations
- Answering a mixture of Inbound & Outbound customer calls
- Daily allocation of & responding to incoming correspondence
- Assisting other areas of the business unit to achieve agreed targets

***

**Important to your success**:

- Experience in Customer Service is essential
- Proven strong verbal and written communication skills
- Proven problem-solving ability and a keen eye for detail
- Proactive time management skills
- Sound computer skills
- General knowledge of boats will be highly regarded

**What's on offer?**
- Access on-demand lifelong learning and take control of your career development
- Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
- Be part of a team that’s open-minded, supportive, approachable, and genuinely focused on customer outcomes

**About us**

Club Marine Insurance is proud to be a supporter of Australian boaters. As Australia’s largest provider of boat insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 50 years. We’re not just for the boating community, we’re actively part of it as supporters of yacht clubs, fishing tournaments, boat shows, regattas and volunteer marine groups and encourage our team to get involved.

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".
- Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role._

LI-ALLIANZAU

**Job Level**:
Entry Level

**Location**:

- Brighton, VIC, AU, 3186**Area of Expertise**:
Sales & Distribution

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Temporary

**ID**:
30865

  • Customer Service Specialist

    5 months ago

    Brighton, Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...

  • Customer Service Representative

    6 months ago

    Brighton, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Brighton, Elwood & Port Melbourne stores. Customer service experience...

  • Member Services Specialist

    5 months ago

    Brighton, Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...

  • Customer Service Representative

    4 weeks ago

    Brighton, Australia Australia Post Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to...

  • Customer Service Representative

    4 weeks ago

    Brighton, Australia Australia Post Full time

    About the RoleWe are seeking a skilled and enthusiastic Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to...

  • Customer Service Representatives

    3 weeks ago

    Brighton, Australia Banjo's Corporation Full time

    Banjo's Bakery Café is seeking a new team member for our Brighton store!We're a fun, busy, and supportive environment, and we're looking for someone who shares our passion for people and food.As a key member of our front of house team, you'll be responsible for:Providing excellent customer serviceMerchandising our café productsAchieving a high standard of...

  • Customer Service Facilitator

    3 weeks ago

    Brighton, Australia Opal HealthCare Full time

    Opal HealthCare aims to deliver exceptional care to its residents, and as a General Services Officer, you will play a vital role in achieving this goal.About the role:As a General Services Officer, you will be responsible for providing support in various facilities maintenance areas, including cleaning, laundry, and food preparation.Key...

  • Customer Service and Sales Representative

    3 weeks ago

    Brighton, Australia Australia Post Full time

    About the RoleWe're seeking a skilled Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to customers in our Post...

  • Retail Customer Service Officer

    5 months ago

    Brighton, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 month ago

    Brighton, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    4 weeks ago

    Brighton, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    4 weeks ago

    Brighton, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Financial Services Specialist

    4 weeks ago

    Brighton, Australia ANZ Full time

    About UsAt ANZ, we're committed to delivering exceptional customer experiences that drive financial wellbeing and sustainability. Our team of experts works collaboratively to provide seamless banking services, empowering customers to achieve their goals.About the RoleAs a Banking Consultant, you'll play a vital role in meeting customer needs across...

  • Dispute Resolution Specialist

    5 days ago

    Brighton, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Dispute Resolution SpecialistAbout the RoleWe are seeking a highly skilled Dispute Resolution Specialist to join our team at Allianz Australia Services Pty Ltd. As a Dispute Resolution Specialist, you will be responsible for resolving customer complaints in accordance with external dispute guidelines, policies, and procedures.Key ResponsibilitiesResolve...

  • Customer Service Team Member

    6 months ago

    Brighton, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...

  • Drinks Specialist Spirits

    6 months ago

    Brighton, Australia Dan Murphy's Full time

    **Drinks Specialist - Spirits | Dan Murphy’s - Brighton | Let’s mix it up** I wonder if there is a margarita somewhere out there thinking about me, too. Reporting to the Store Manager and joining our National Community of Drinks Specialists, this specialised role provides customers with passionate knowledge around our spirit selection. With so many...

  • Pa / Specialist Medical Secretary

    5 months ago

    Brighton, Australia Medical Practice Jobs Full time

    A fantastic opportunity is available for an immediate start for a PA / Medical Secretary to join our specialist practice, based at our Brighton rooms within Cabrini Hospital. We are seeking a proactive, friendly and well-organized individual to assist us on a fulltime basis. **About us** The Sleep & Respiratory Group are the experts in diagnosing and...

  • Property Claims Specialist

    4 days ago

    Brighton, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    We are seeking a skilled Property Claims Specialist to manage a portfolio of property claims from end to end, ensuring timely delivery and exceeding customer expectations.As a Property Claims Specialist, you will be responsible for managing inbound and outbound calls, liaising with claimants, repairers, suppliers, and other stakeholders effectively to drive...

  • Property Claims Specialist

    16 hours ago

    Brighton, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe are seeking a skilled Property Claims Specialist to join our team in Australia. As a key member of our property claims team, you will be responsible for managing inbound and outbound calls, maintaining a timely delivery of property claims outcomes, and ensuring adherence with claims assessments code of practice throughout the process.Job...

  • Pharmacy Consultant

    3 weeks ago

    Brighton, Australia National Pharmacies Full time

    Job Title: Pharmacy Assistant/Beauty ConsultantWe are seeking a dedicated and customer-focused Pharmacy Assistant/Beauty Consultant to join our team at National Pharmacies in Middle Brighton.Key Responsibilities:Provide exceptional customer service, consulting with customers to meet their health and beauty needs.Make every customer feel special while...