Retail Customer Service Officer

2 weeks ago

Brighton, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**Role Details**
- Fixed Term Part Time - 20 Hours per week
- Monday to Friday 1.00PM - 5.00PM
- Supportive training onsite is provided on commencement in the role

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 days ago

    Brighton, Australia Minda Full time

    **Client Support Officer - Service and Enquiries** **Part time fixed term contract to April 2024 with potential to extend.** **3 days per week minimum (0.6 FTE), days of week flexible through Monday to Friday!** At Minda, we provide services and support to enable people living with an intellectual disability to reach their personal health and wellbeing...

  • Customer Service Representative

    3 weeks ago

    Brighton, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Brighton, Elwood & Port Melbourne stores. Customer service experience...

  • Customer Service Representative

    3 weeks ago

    Brighton, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Brighton, Elwood & Port Melbourne stores. Customer service experience...

  • Customer Service Representative

    2 weeks ago

    Brighton, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Brighton & Elwood stores. Customer service experience required. We are looking...

  • Retail Officer at Post Office

    4 weeks ago

    Brighton East, Australia north road lotto & Post Full time

    You're part of our team at Australia Post & Tattersalls - a team that provides customers with a wide range of products and services that meet their needs and thrive on finding solutions for customers - that's why they keep coming back. **What are the responsibilities of a your role?** - Always follow the instructions given by manager/owner and support your...

  • Customer Service Officer

    1 week ago

    Brighton Council, Australia Minda Full time

    Client Support Officer - Service and EnquiriesPart time fixed term contract to April 2024 with potential to extend.3 days per week minimum (0.6 FTE), days of week flexible through Monday to FridayAt Minda, we provide services and support to enable people living with an intellectual disability to reach their personal health and wellbeing goals and live their...

  • Customer Service Officer

    1 week ago

    Brighton Council, Australia Minda Full time

    At Minda, we provide services and support to enable people living with an intellectual disability to reach their personal health and wellbeing goals and live their best lives.As the state's largest not-for profit provider of disability services, we provide supported independent living accommodation, stimulate continuous personal growth and development...

  • Retail Officer at Post Office

    1 week ago

    Brighton East, Victoria, Australia north road lotto & Post Full time

    You're part of our team at Australia Post & Tattersalls- a team that provides customers with a wide range of products and services that meet their needs and thrive on finding solutions for customers - that's why they keep coming back.What are the responsibilities of a your role? Always follow the instructions given by manager/owner and support your...

  • Retail Manager

    1 week ago

    Brighton, Australia Chemist Warehouse Full time

    A career with endless opportunities is closer than you think! _ - Flexible working hours and competitive hourly rates - Friendly and Supportive team environment - Attractive staff discounts across all our brands and stores - Ongoing Training and Professional Development Are you passionate about providing and delivering **exceptional customer service **? Are...

  • Retail/service Manager

    1 month ago

    Brighton, Australia National Pharmacies Full time

    **Retail/Service Manager** **About Us** Since 1911, National Pharmacies has been caring for the community providing access and value for our members in the dispensing of quality medications, optical and beauty ranges and the provision of health services. With our roots firmly planted in South Australia we have expanded into the eastern states of Australia...

  • Retail/service Manager

    3 weeks ago

    Brighton, Australia National Pharmacies Full time

    **Retail/Service Manager** **About Us** Since 1911, National Pharmacies has been caring for the community providing access and value for our members in the dispensing of quality medications, optical and beauty ranges and the provision of health services. With our roots firmly planted in South Australia we have expanded into the eastern states of Australia...

  • 4wd Retail Salesperson

    3 weeks ago

    Brighton, Australia ARB Full time

    ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in USA, Europe, Thailand, New Zealand and the Middle East. Our reputation has been built on high quality products, with services delivered by...

  • Customer Service Representative

    1 week ago

    Brighton Council, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Brighton & Elwood stores. Customer service experience required. We are looking...

  • 4wd Retail Salesperson

    3 weeks ago

    Brighton, Australia ARB Corporation Ltd Full time

    At ARB, we're not just a brand; we're a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 200 company with over 2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe,...

  • Retail Salesperson

    2 weeks ago

    Brighton, Australia ARB Corporation Full time

    Great opportunity to join an industry-leading organisation - Permanent, full-time position commencing ASAP - Generous Employee Discounts ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in...

  • 4wd Retail Salesperson

    2 weeks ago

    Brighton, Australia ARB Full time

    ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in USA, Europe, Thailand, New Zealand and the Middle East. Our reputation has been built on high quality products, with services delivered by...

  • 4wd Retail Salesperson

    2 months ago

    Brighton, Australia ARB Corporation Full time

    Great opportunity to join an industry-leading organisation - Permanent, full-time position commencing ASAP - Generous Employee Discounts Located in South East Melbourne, we are on the search for an eager and energetic Retail Salesperson to join our ARB Brighton team! **The Position**: Reporting to the branch manager - the retail salesperson responsibility...

  • Retail Assistant

    1 week ago

    Brighton, Australia Grape and Grocer Full time

    Grape and Grocer is a family-owned multi - site gourmet grocery store, all our stores offer a carefully curated and diverse product range, complemented with informed and personal service from our passionate staff. We have a casual Retail Assistant/Store Person position available, you will have a good understanding of receiving orders and liaising with...

  • Retail Sales/ Warehouse Assistant

    4 weeks ago

    Brighton, Australia ARB Full time

    ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in USA, Europe, Thailand, New Zealand and the Middle East. Our reputation has been built on high quality products, with services delivered by...

  • Customer Service Specialist

    2 months ago

    Brighton, Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...