Veteran Support Provider

2 months ago


Toowong, Australia Veterans Compensation Association Full time

**Veterans Compensation Association**:
Founded by two ex serving ADF Members who identified a need to simplify and assist Veterans in their navigation of the DVA system. Our mission is to support every ADF Veteran with their entitlements and streamline the claims process.

We are looking for more highly dedicated self-disciplined advocates to best support our ADF Veterans.

**The role in summary**:
As a DVA Advocate with our Veteran Support Services team, you will play a crucial role in assisting Australian veterans with their government claims and advocating on their behalf within the DVA system. This position offers a unique opportunity to make a meaningful impact on the lives of veterans and their families by ensuring they receive the support and benefits they are entitled to.

**Why work for VCA?**
- Ongoing training and development provided
- Be rewarded via generous commission structure designed to recognise and reward going above and beyond
- Passionate and supportive team culture
- Make a tangible, meaningful impact on the veteran community
- Regular small team events/functions

**Daily responsibilities will include but are not limited to**:

- Submitting and uploading documents
- Collaborate with other members of the Veteran Support Services team to coordinate assistance and resources for veterans and their families
- Assist veterans with preparing and submitting claims for compensation, pensions, healthcare, rehabilitation, and other support services
- Managing/maintaining client relationships
- Communication with DVA on the Veterans behalf
- Maintain up-to-date knowledge of relevant legislation, policies, and procedures related to veterans' entitlements and benefits
- Ex serving ADF members preferred
- ATDP training is preferred, not required*
- Familiar with DVA SOP's
- Health/public health experience is favourable
- Personable, empathetic and dedicated
- High degree of verbal/written communication skills is essential
- Sales skills

Pay: $80,000.00 - $150,000.00 per year

Work Location: In person



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