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Group and Sales Coordinator

1 month ago

Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full time

Company Description

An exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Group and Sales Coordinator.

**Job Description**:
Reporting to the Director of Sales and Marketing, your responsibilities will include:

- Handling all administrative duties to ensure the smooth running of the department
- Assisting the Director of Sales and Marketing to coordinate the department's activities
- Selling, quoting and coordinating group accommodation bookings as well as meetings and events
- Full customer service from event order, management of the event and appropriate after function follow up.
- Maintain database of contacts
- Liaise with Kitchen and Food and Beverage departments to ensure client requirements/special requests are achieved
- Communicate effectively with the Revenue Manager regarding group accommodation rates

**Qualifications**:

- Awareness of the local Brisbane market regarding events, economic development and current rates
- High level of attention to detail
- Customer service focus to ensure a fabulous experience is had by all
- Opera Cloud experience desirable
- Exceptional communication and sales skills with the ability to understand customer needs quickly and efficiently
- Previous meetings and events sales experience is advantageous but not essential
- A Hotel experience background is desired but not essential

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

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