Client Scheduling Officer

2 weeks ago

Toowoomba, Australia Churches of Christ Full time

**Churches of Christ, Operations Support Team, Kenmore - Brisbane**

**Client Scheduling Officer**

**Permanent, Full-time Opportunity**

**About Us**
For over 140 years, Churches of Christ has been a beacon of compassion and care for Australians, helping thousands live meaningful, hope-filled lives. With a dedicated team of 4,000, we’re making a difference across Queensland, building strong communities where people thrive.

**Why Join Us?**
At Churches of Christ, we value diversity and encourage a culture of inclusion. As a growing and dynamic organisation, we offer you **real opportunities** for **career progression, training**, and **development**. Whether you’re looking for a **long-term career** or a chance to **build new skills**, we’re committed to **helping you grow**.

**Our Benefits Include**:

- ** 5 weeks of annual leave, giving you the time to rest and recharge**:

- ** Salary packaging of up to $15,900, increasing your take-home pay**:

- ** Upskilling opportunities and clear career progression pathways**:

- ** Friendly, supportive team culture**:

- ** A chance to give back to your community by making a tangible difference in people’s lives**

As a not-for-profit, we offer salary packaging benefits that could see you save up to $18,549 annually This includes everyday expenses like rent, groceries, and bills, plus including up to $2,649 for meals and entertainment. This is just one of the many ways we ensure your work-life balance is prioritised.

**About the Role**

The **Client Scheduling Officer** plays a vital role in ensuring the smooth scheduling of care services to our Home Care Clients. Based in Kenmore, you will be responsible for:

- Scheduling staff and services in line with contractual agreements and in consultation with our Care Managers
- Managing unscheduled changes and responding to urgent client needs
- Coordinating fleet vehicle allocations
- Building strong relationships with both clients and team members in a call-centre environment
- Supporting consistency across our Home Care sites

Every day will bring a new challenge, and you’ll leave work knowing you've made a real difference in the lives of the people we support.

**About You**
You’ll thrive in fast-paced environments and are a master of multitasking. With your exceptional communication and organisational skills, you handle challenges with confidence, honesty, and discretion. You’re comfortable dealing with complex conversations and have a knack for maintaining positive relationships with clients and colleagues alike.

**Your Skills and Experience Include**:

- Certificate IV in Business Administration (or equivalent experience)
- Strong proficiency in Microsoft Office, especially Excel and Outlook
- Experience in client scheduling and working within contractual agreements
- Prior experience in an administrative role within the community services sector is a plus
- Experience with rostering systems like Procura would be highly advantageous

If you’re someone who is passionate about making a difference, organised, and driven, this role offers both the challenge and satisfaction of supporting our clients in maintaining their independence.

**Next Steps for this Brisbane based position.

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