Case Manager

3 months ago

Brisbane, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

Case Manager

**_Case Manager _**:
We are seeking an enthusiastic and self-motivated individual to join our team in the role of Case Manager. The purpose of this role is to manage and support our claims, end to end, and provide exceptional customer services to our clients and customers through proactive clams management.

**_What are my accountabilities? _**
- Process all claims within your delegated authority;
- Meet, if not exceed, claim deadline as per our service level agreement;
- Ensure compliance with relevant service agreements and Codes; and
- Provide exceptional customer service to our clients.

**_About you _**:

- Minimum of 2 years experience in managing claims;
- Customer service and claims handling experience (essential);
- Exceptional written and verbal communication skills;
- Demonstrated organisational and time management skills;
- The ability to work independently and within a team; and
- Working knowledge of Microsoft Excel and Word.

**_Caring Counts _**

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Sedgwick is an equal opportunity employer and have been named an **Inclusive Employer by the Diversity Council of Australia 2023-2024.**

**_Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV _**

**_Why Sedgwick? _**

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for

Some of the **Benefits **of working with us are:

- Hybrid working arrangement. #LI-Hybrid
- Professional Development through Sedgwick Australia University
- +0.5 % on top of Superannuation Guarantee
- Domestic and International Career Pathways

Sedgwick is an Equal Opportunity Employer.

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