Guest Services Manager
5 days ago
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Mercure Melbourne Doncaster is a newly built 183 room hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched
pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite
fitness centre and expansive outdoor terraces with views from the Yarra Ranges to the
CBD.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description**:
The Guest Services Manager role, previously referred to as an Assistant Manager, will oversee the guest journey throughout the hotel and work with the individual departments in order to create a seamless experience. In the absence of the Department Managers, the Guest Service Manager will be responsible for the overall hotel operations.
The Guest Service Manager is the type of person who loves to make people feel welcome and feel valued. Creating a sense of belonging comes natural and they love to solve problems with genuine empathy.
We are looking for somebody who will develop loyalty with both guests and team members through recognition and meaningful gestures.
**Qualifications**:
While knowledge of Opera would be beneficial, it is in no way essential. However, this hotel will pioneer a number of new initiatives that will require a sense of adaptability and embracement of technology.
Additional Information
The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
- Ongoing career and professional development opportunities.
- A rewarding work environment.
- Global discounts on hotels & Food and Beverage.
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
-
Guest Services Manager
5 days ago
Doncaster, Australia MERCURE Full timeCompany Description - 183 Guest Rooms & Suites; - Opera Cloud; - Accor Key, Foxtel Business IQ, Order Up!; - Staff Parking, Premium Team Facilities; - Indoor Swimming Pool & Elite Fitness Centre; - Chido Chido Restaurant & Bar with Alfresco Dining; - 6 Function Rooms with Expansive Terraces and - Environmental Initiatives such as Eliminated Single...
-
Assistant Front Office Manager
2 weeks ago
Doncaster, Australia MERCURE Full time**Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...
-
Operations Manager
2 weeks ago
Doncaster, Australia MERCURE Full time**Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...
-
Membership Manager
5 days ago
Doncaster, Australia Belgravia Health & Leisure Group Pty Ltd Full time**VIC, Aquarena Aquatic and Leisure Centre, Doncaster 3108** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - This is an amazing opportunity to lead a high performing team to achieve fantastic health and participation outcomes for...
-
Assistant Manager
6 months ago
Doncaster, Australia kikki.K Full timeWork collaboratively with best in class, talented, motivated team every day. - Permanent Part Time Opportunity - Generous team member discount across Brandbank brands. **Through beautiful Swedish design, we inspire and empower people the world over to live their best life every day** **DREAM. DO. ENJOY. SHARE** We're looking for a passionate, determined,...
-
Retail Assistant Manager
7 months ago
Doncaster, Australia kikki.K Full timeWork collaboratively with best in class, talented, motivated team every day. - Perm. Full-Time opportunity | Growth for future leadership - Generous team member discount across Brandbank brands. **Through beautiful Swedish design, we inspire and empower people the world over to live their best life every day** **DREAM. DO. ENJOY. SHARE** We're looking for...
-
Store Manager
7 months ago
Doncaster, Australia kikki.K Full timeWork collaboratively with best in class, talented, motivated team every day. - Perm. Full-Time opportunity | Growth for future leadership - Generous team member discount across Brandbank brands. **Through beautiful Swedish design, we inspire and empower people the world over to live their best life every day** **DREAM. DO. ENJOY. SHARE** We're looking for...
-
Front Office Manager
4 days ago
Doncaster, Australia MERCURE Full timeCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Venue Manager
7 months ago
Doncaster, Australia TGI Fridays Full timeBuilt upon a legacy of great food, inventive drinks and big FUN, Fridays has become a favourite place for friends to CELEBRATE together and enjoy a casual dining experience. TGI Fridays are the world's largest full-service casual dining restaurant chain, with over 1000 restaurants worldwide. Established in New York in 1965 and arriving in Australia in 1995,...
-
Assistant Store Manager
6 days ago
Doncaster, Australia Lego Certified Stores Full timeOur LEGO® Certified Store at Doncaster is looking for its new energetic Assistant Store Manager. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard to find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with LEGO® ANZ, this store is an integral part of our LEGO® Certified Store network...
-
Service Manager
8 months ago
Doncaster, Australia Superior People Recruitment Full timeWe are now recruiting an experienced Service Manager for a prestige dealership. In this role you will coach, motivate and guide the team to ensure dealership targets are met, whilst providing a Premium Customer Experience, with every interaction. **ABOUT YOU** To be successful in your new role you’ll have/be: - A demonstrated and proven track record in...
-
Service Manager
7 months ago
Doncaster, Australia Superior People Recruitment Full timeWe are now recruiting an experienced Service Manager for a prestige dealership. In this role you will coach, motivate and guide the team to ensure dealership targets are met, whilst providing a Premium Customer Experience, with every interaction. **ABOUT YOU** To be successful in your new role you’ll have/be: - A demonstrated and proven track record in...
-
Service Manager
7 months ago
Doncaster, Australia Baby Bunting Full timeGrowing Australian business with genuine career opportunities - Paid parental Leave, store discounts, and more! - Tuesday - Saturday roster At Baby Bunting, we believe our people and our values make the difference and set us apart in the industry. Every day, our diverse and dedicated store team members provide expert product knowledge to support mums,...
-
Sales & Customer Service Consultant
6 months ago
Doncaster, Australia DFP Recruitment Services Full time**Job description**: **About the Company**: We are proud to partner with an industry leader of product innovations and business models with a focus on sustainability. Our client Miele is an independent family-owned company who have been in operation for over 120 years, offering a range of premium domestic appliances and pride themselves on the performance,...
-
Food & Beverage Supervisor
4 months ago
Doncaster, Australia MERCURE Full time**Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...
-
Room Attendants
7 months ago
Doncaster, Australia MERCURE Full time**Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...
-
Bartender
7 months ago
Doncaster, Australia The Sporting Globe Full timeThe Sporting Globe® is a hospitality and sports entertainment brand with a mission to be Australia's most loved sports Bar and Grill. The Sporting Globe has been voted as the Best Sporting Entertainment Venue by Fox Sports. With over 50 screens, a massive jumbotron in the heart of the downstairs bar, Multiple function spaces, a large multi-level dining area...
-
Assistant Venue Manager
7 months ago
Doncaster, Australia TGI Fridays Full timeBorn in New York City in 1965, TGI FRIDAYS is the world’s largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries. **What We Are After!**! We are looking for a hard-working and vibrant Assistant Venue Manager to join our team at **TGI Friday's Doncaster restaurant.** We need a passionate and experienced...
-
International Logistics Manager
7 months ago
Doncaster, Australia Labourpower Recruitment Services Full timeOur client is a privately owned business who is recognised globally for providing solutions in the commodity traders and food service industries. Reporting to the CEO, your responsibilities will include: - Doncaster Location ( 3108 ) - Monday to Friday - Flexible start and finish times ( 37.5 hours a week ) - Immediate start for successful applicant **Key...
-
Food & Beverage Manager
3 months ago
Doncaster, Australia MERCURE Full time**Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...