Sales Support

6 months ago

East Melbourne, Australia Sope Full time

Are you passionate about digital workplace transformation? Do you want to supercharge your career, helping businesses get the most value out of Microsoft 365 and SharePoint?

If so, we have an exciting opportunity for you to join our team as a Sales Support. In this role, you will be working closely with the Sales Manager and the broader sales team to identify and develop new customer opportunities. By working closely with our valued clients, you will help them improve their collaboration and productivity - helping them work better together.
- Use your people-centric skills to manage and nurture relationships with existing clients, helping businesses to supercharge SharePoint and Microsoft 365
- Grow your skills and build an incredible resume
- Work with a team of technical wizards, who are as passionate as you about technology
- Challenge yourself, solve problems and work with household-brands

**Life at Sope**:
Here at Sope, we embrace the beauty of simplicity, transforming businesses using Microsoft 365, SharePoint, Teams and the Power Platform. We are a diverse and vibrant team, connected by our culture and shared passion for creating reimagined digital workspaces. Everything we do is guided by our purpose, to weave our magic and help people achieve more together on Microsoft 365.

Our Name is our mantra, SOPE: Store Once Publish Everywhere, the philosophy we live and breathe.

**Our Core Values**:
At Sope, we value growth and coming together as a force to solve any problem we face. Our team is committed to getting the job done and delivering results that make a difference. Every opportunity is a chance to deliver more than expected, and we go the extra mile to exceed our customers' expectations.
- In it together
- Keep them smiling
- Get it done
- Keep on growing

**Requirements**:
**What we’re looking for**:

- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office
- Understanding of sales performance metrics
- Executive relationship management experience
- Excellent communication and presentation skills
- Ideally, but not essential, New Business Sales Outreach / Experience in SDR Role.

**Responsibilities will include**:

- Prepare scope documents, proposals, and estimates, ensuring all data is accurate
- Manage inbound marketing leads, including scheduling initial qualification calls
- Contact clients to obtain missing information or resolve queries and follow up on potential and lost deals for updates and feedback
- Maintain and update the Customer Relationship Management (CRM) system, customer records and develop monthly sales reports
- Ensure Sales targets are met and report any deviations
- Provide administrative support for sales campaigns and promotional activities
- Assist with the preparation and submission of tender documents
- Conduct outreach to new business prospects and communicate important customer feedback internally
- Work closely with Marketing and Sales to provide insights on lead quality and feedback.
- Adhere to Sope policies and procedures
- Complete other duties as required by Sope management

**Why we hope you’ll love working for us**:

- **Cool projects**: touch brands you know and love, transforming how they do business.
- **Close-knit culture**: a like-minded team, full of youthful energy and passionate to help others.
- **Build your resume**: A chance to grow and challenge yourself for future career success.
- **Latest technology**: Use Microsoft's leading-edge products to elevate your capability.
- **We trust you**: autonomy to work from the office, home or anywhere else you can connect.

**Why we fear you might not**:

- We rarely do ridiculous hours, but we do work very hard, every day
- You'll need to be highly organised, self-motivated and used to working alone AND as a team

**Get started applying**:
Show us your magic We can’t wait to hear from you.

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