Practice Manager

3 weeks ago

East Toowoomba, Australia Greencross Vets Full time

**Job Description** Practice Manager**

**Toowoomba, QLD**

We are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service. **April 2024 start date.**

Eastwood House is a beautiful heritage listed building, fully equipped with digital X-ray, ultrasound, 2 consult rooms, surgery and prep room. We are a small close-knit team of 2 Vets and 2 Vet Nurses offering gold standards of care to our local and loyal client base of the Toowoomba region.

This is a great opportunity to let your passion shine every day whilst being part of a strong and supportive brand. If you are looking for your next challenge, ready to play a pivotal role in the efficient operation of a locally loved clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals, this is it

**Key Responsibilities**:

- ** Leadership and Team Management**
- Lead, mentor, and motivate a team of veterinary professionals and support staff
- Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction
- ** Operational Excellence**
- Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance
- Ensure compliance with veterinary standards and regulations
- ** Client Relations**
- Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly
- Implement strategies to enhance client retention and satisfaction
- ** Financial Management**
- Work closely with the regional management team to achieve financial targets and budgets
- Monitor and manage clinic financial performance, including invoicing and accounts receivable
- ** Marketing and Community Engagement**
- Collaborate with the marketing team to develop and implement promotional strategies to attract new clients
- Engage with the local community to build awareness of the clinic's services

**Greencross Vets Employee Benefits**:

- We recognise the importance of work life balance and mental health welfare by providing 5 weeks annual leave (inclusive of 1-week study leave) and mental health first aid courses
- Free access to confidential Employee Assistance Program lifeWorks 24/7
- Permanent roles that provide flexibility to meet personal or family commitments
- Competitive salary and performance-based incentives
- Continuing education opportunities
- Employee discounts on veterinary services, products and pet insurance
- Opportunity to partake in charity events supported by the Petbarn Foundation

**How to Apply**:
If you are our motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Eastwood House please submit your resume and a cover letter outlining your relevant experience via the link below

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