Practice Manager

1 week ago


East Toowoomba, Queensland, Australia Greencross Vets Full time

Job Description Practice Manager**
Toowoomba, QLD


We are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service.


April 2024 start date.


Eastwood House is a beautiful heritage listed building, fully equipped with digital X-ray, ultrasound, 2 consult rooms, surgery and prep room.

We are a small close-knit team of 2 Vets and 2 Vet Nurses offering gold standards of care to our local and loyal client base of the Toowoomba region.


This is a great opportunity to let your passion shine every day whilst being part of a strong and supportive brand.

If you are looking for your next challenge, ready to play a pivotal role in the efficient operation of a locally loved clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals, this is it

Key Responsibilities:

-
Leadership and Team Management

  • Lead, mentor, and motivate a team of veterinary professionals and support staff
  • Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction
-
Operational Excellence

  • Oversee the daytoday operations of the clinic, including scheduling, inventory management, and facility maintenance
  • Ensure compliance with veterinary standards and regulations
-
Client Relations

  • Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly
  • Implement strategies to enhance client retention and satisfaction
-
Financial Management

  • Work closely with the regional management team to achieve financial targets and budgets
  • Monitor and manage clinic financial performance, including invoicing and accounts receivable
-
Marketing and Community Engagement

  • Collaborate with the marketing team to develop and implement promotional strategies to attract new clients
  • Engage with the local community to build awareness of the clinic's services

Greencross Vets Employee Benefits:

  • We recognise the importance of work life balance and mental health welfare by providing 5 weeks annual leave (inclusive of 1week study leave) and mental health first aid courses
  • Free access to confidential Employee Assistance Program lifeWorks 24/
  • Permanent roles that provide flexibility to meet personal or family commitments
  • Competitive salary and performancebased incentives
  • Continuing education opportunities
  • Employee discounts on veterinary services, products and pet insurance
  • Opportunity to partake in charity events supported by the Petbarn Foundation

How to Apply:

If you are our motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Eastwood House please submit your resume and a cover letter outlining your relevant experience via the link below

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