Acknowledge Education

6 months ago

Brisbane, Australia UP Education Full time

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission: Equip students to achieve their goals through quality education.

**About the role**:
As an Academic Student Support Officer, your primary role is to assist students with their academic needs ranging from developing academic skills to academic communication requirements. You will collaborate closely with your allocated program / Course Coordinators and teaching staff to address and fulfill the students’ academic needs.

The Academic Student Support Officer is responsible for:

- Assessing student’s academic needs and devising learning plans to support them in achieving their study goals.
- Monitoring the ongoing educational progress of students-at-risk, collaborating with educators and staff including the handling students intervention plans.
- Ensuring students meet the requirements outlined in their study plans by the due dates.
- Referring students to the College’s internal support services.
- Attending Student Support Services meetings and reporting to Academic Student Support Team Leader.
- Providing data and metrics to the Academic Team leader for required reporting regarding academic support services including face to face support, online support, workshops delivered and assessments of breaches of academic integrity.
- Participating in the Academic Support Services quality improvement processes including responding to student and staff evaluation and feedback.
- Adhering to all regulatory requirements as well as Acknowledge Education policies and procedures.

**About you**:
Other desirable qualities:

- Masters in the relevant discipline, or equivalent.
- Relevant tertiary teaching experience or academic support with a track record of demonstrable teaching achievements and positive results.
- The ability to improve teaching methods and the ability and willingness to use technology or other innovative strategies for teaching and learning and for engaging students.
- Recent work practice experience and an understanding of theory and practice of teaching and learning and academic integrity.
- Demonstrable teamwork skills and the ability and willingness to contribute to professional collaborations and academic administration.
- Previous experience working with students from culturally and linguistically diverse backgrounds.

**Why work with us?**

Acknowledge Education strives for success in everything we do with the strongest integrity. We provide outstanding facilities which give students the opportunity to learn, develop and acculturate into Australian society.

You would be part of a tight-knit and dedicated team of dedicated academic support and academic integrity supports for students. This team sits within a broader organization of talented professions committed and student-centric educators and consider our students’ success as our success.

We work passionately to help our students gain the practical skills required for future employment and you can play an integral part in their journey with us

**To Apply**:
**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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