Smb Partnerships Manager

3 weeks ago

Sydney, Australia DEPT® Full time

**WHO ARE WE?**

The bigger picture**: DEPT® **is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our _'big enough to cope, small enough to care'_ ethos, providing an inclusive, supportive and an exciting place to accelerate your career.

This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more

**JOB PURPOSE**:
In this role, you are directly responsible for the engagement and acquisition of Small to Medium sized retailers and brands onto the eBay marketplaces platform.

With the explosive growth of digital commerce, eBay Australia is seeking a high caliber, solution sales SMB Partnership Manager to join the commercial sales team. This unique role is a hybrid position that will see you employed by **DEPT®** and work onsite at eBay leading the acquisition of Small to Medium sized retailers and brands onto the eBay platform.

You will have a hunger and determination for winning new business, be passionate about digital commerce, knowledge and experience within the retail industry, and have a genuine curiosity about ecommerce. Using your outstanding B2B sales expertise, you will engage directly with key strategic clients to close the deal in a means that is beneficial to all parties in the most professional manner. You will implement your outstanding consultative sales skills to communicate and negotiate with decision makers of Australian SMBs.

**KEY RESPONSIBILITIES**:

- Work with the Head of Acquisition at eBay to develop and implement a strategic acquisition plan to boldly drive eBay's growth with SMB merchants
- Demonstrate a strategic and data-driven approach to building robust, convincing and appealing partnership proposals/pitches for presentation, that are tailored to each individual brand/retailers' needs and business priorities
- Supplement a lead list with new accounts to pursue that supports eBay's core strategic priorities
- Gain merchant commitment to deliver competitive selection, pricing and product selection on eBay marketplace platform
- Ability to effectively build and manage a pipeline with regularly shifting priorities and urgencies, and be an organised administrator working within a defined sales process with continued momentum and focus throughout short, medium and long sales cycles
- Detail all communication with merchants in an accurate and timely manner whilst ensuring key highlights are communicated and clearly understood by key internal partners internally
- Build positive relationships internally (finance, compliance, legal, marketing, product and integration) to enable efficient interaction between eBay and the customer
- Effectively cross sell and up sell full eBay Inc. value proposition

**SKILLS AND PREVIOUS EXPERIENCE**:

- Bachelor's Degree in Business, Marketing, Finance or a related field. Master's Degree a bonus
- 2+ years experience in Sales & Business Development "hunting", ideally in a strategic and consultative style sales role
- Experience in face to face interaction and negotiation with executive decision makers within top companies in Australia
- Highly effective interpersonal skills to work with a variety of internal eBay teams, and excellent presentation skills with both customers and senior executives
- Demonstrated ability to think creatively and innovatively
- Familiarities with eBay sites and businesses; and/or broader retail, marketplace and e-commerce experience a strong-plus. Enthusiasm for these areas a must
- Skills to thrive in a high-energy, dynamic environment
- Results & financially driven, analytical, self-motivated & a "hands on" person with proven ability to meet objectives and exceed targets
- A great sense of humour & fun to work with

**WE OFFER**:

- 20 days' holiday exclusive of bank holidays
- 10.5% employer superannuation (pension) contribution (via SuperStream)
- Mental health support
- A flexible, hybrid working policy
- Possibilities to do what you do best and to develop your skills further with training, development and certifications
- Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®
- Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun
- Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
- Other soft benefits including, refre

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