Receptionist
1 month ago
On-Balance Physiotherapy is a well established specialised physiotherapy practice treating patients of all age groups providing world class solutions in the management of vertigo, dizziness, headache and migraine. We have 10 physiotherapists over 6 locations.
**To be a great fit for this position you will have: -**
- Outstanding customer service and personal skills
- A caring and compassionate nature
- Reliable, punctual and well presented
- Polite and clear phone manner
- Demonstrated high level of interpersonal and communication skills - both verbal and written
- Ability to manage a busy work environment
- Exceptional time management and organisational skills
- Ability to maintain a high level of professionalism and confidentiality at all times
- Proven ability to work autonomously as well as part of a team
- Attention to detail and accuracy in record keeping is essential
- Demonstrated proficiency in computer skills
- Ability and willingness to learn new skills
- Flexibility to cover sick and annual leave
- Previous experience in a health care setting will be highly regarded
- Covid-19 vaccination certificate
**You will be responsible for the following**:
- Greeting clients and recording accurate details
- Answering the phone, making calls, taking messages and booking/confirming appointments
- Managing and maintaining accurate client records using the Practice Management Software
- Processing payments through EFTPOS, private health funds and Medicare.
- Patient billing and payment collection
- Managing confidential records
- General housekeeping duties including general tidying of treatment rooms, practice waiting areas, kitchen and replenishing items in these areas
- Supporting allied health professionals with administrative tasks and client care
- Liaising with other health professionals and stake holders as required
- Maintaining a clean environment for both patients and staff
- Various other administrative duties
- Attend staff meetings
- Managing and communicating Covid-Safe practices
We look forward to hearing from you.
**Job Types**: Part-time, Permanent
Part-time hours: 10 per week
**Salary**: From $24.47 per hour
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All staff, patients and visitors are required to wear a mask. Common surfaces are sanitised regularly.
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: One location
Application Deadline: 22/01/2023
Expected Start Date: 09/01/2023
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