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Claims Support Officer
3 months ago
**2x Temporary Full-Time role up to 30 June 2024**:
- **1 x Ongoing Full-Time role**:
- **Location: Parramatta**:
- **Salary ranges from $79,032 to $86,540 plus employer’s contribution to superannuation and annual leave loading (Clerk Grade 3/4)**
- We’re always looking for positive, solution focused, driven people to join our team_
NSW Department of Education has an exciting opportunity for a skilled and experienced individuals to join the Health, Safety and Staff Wellbeing team as a Claims Support Officer.
**About the role**
The role is responsible for maintaining workers compensation benefits in accordance with the workers compensation legislation for all employees that have sustained compensable workplace injuries.
The role will administer workers compensation leave and pay through the department’s payroll system, SAP and provide case management support to employees. The role is also responsible for delivering case management services for a portfolio of low-risk workplace injuries.
The Health and Safety Directorate is in an exciting period of expansion and positive change and we have numerous opportunities available for high performing individuals to join our busy and vibrant team.
**Benefits**
- Flexible working arrangements, including - hybrid/work from home arrangements.
- 35 hour working week
- Competitive salary, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth
**About you**
- Sharp attention to detail
- the ability to adapt, learn and support new processes and systems quickly
- strong customer service experience and be able to collaborate within the team and with multiple stakeholders
- ability to work well under pressure to deliver desired results
**Key Knowledge and experience**
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
**Essential requirements of the role**
- Demonstrated understanding of and commitment to the value of public education
**About the Department of Education**
The Department of Education is the largest provider of public education in Australia, with nearly 100,000 employees across NSW in our schools and corporate offices. Our purpose is centred on the delivery of high-quality public education to two-thirds of the NSW student population.
For more information about the Department of Education, please visit NSW Department of Education
**How to apply**
1. Submit a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role
2. Attach an up-to-date resume (maximum of 5 pages)
**Closing date**:30 November at 11:59pm.
- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._
