Receptionist - Administration and Office Support

4 weeks ago


Bendigo, Australia Physical Mind Co Full time

We are a high-quality psychology and counselling service based in Bendigo. We engage, empathise, and empower people to help discover their own inner strengths, through solutions focused and emotion focused practices.

We are looking for a Front of Counter Receptionist to carry out administrative tasks while also working with psychologists and other clinicians to help deliver a high standard of care to our clients.

This role will be working within a team of three and will be rostered to work two days a week between 9am to 6.30pm Monday to Friday with the flexibility and opportunity to work across the other three days of the week and school holidays.

**What’s in it for you**:

- Work Life Balance - work casually with the opportunity to pick up extra shifts
- Ongoing training and the chance for long term employment with our business
- Join a team with a supportive work environment and culture

**Duties & Responsibilities**:

- Front of Counter Reception - face to face & telephony
- Booking of customer appointments & management of psychologists and other clinicians’ calendars
- Data Entry & Invoicing through our software system
- Managing customer enquiries
- Maintaining communications with external stakeholders e.g solicitors, support agencies, support workers, EAP’s, GP’s, Allied Health Services

**Skills & Experience required**:

- General administration experience is required
- Front of counter reception experience - desired but not essential
- Intermediate computer skills with the ability to learn new systems
- Experience in Halaxy Clinical software system - desired but not essential
- Ability to demonstrate enthusiasm, empathy, compassion, patience, and kindness
- Able to adhere to confidentiality and privacy acts and laws
- Able to show initiative and problem solve
- Excellent oral and written communication skills

**Job Type**: Casual

**Salary**: From $28.00 per hour

Schedule:

- Day shift

Work Location: One location

Application Deadline: 26/02/2023



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