Principal, Customer Platforms
7 months ago
**About the opportunity**
Exciting leadership opportunity in our Wealth, Digital and Enterprise Platforms division of Technology. In this role, you will be responsible for providing Digital and Customer Platforms Technology Management and leading the development of the platform’s technology strategy.
**Why AMP?**
We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.
**How you will make an impact**
- Build and maintain a three year technology plan to help realise Digital & Customer Platforms objectives and strategy
- Partner with other senior stakeholders across the business and technology to drive innovative, and cost-effective technology solutions for AMP’s customers & members, whilst maintaining risk within agreed risk profile
- Ensure alignment to AMP’s third-party management framework, and associated standards driving strong commercial outcomes and fostering strong strategic partnerships
- Create a strong risk aware culture and ensure pro-active management of risk, regulatory, and compliance obligations including driving remediation of an issues/incidents
- Lead and develop a collaborative, highly effective and engaged team, embodying AMP’s Brand Culture
**What you will bring to the role**
- Proven experience in senior technology leadership positions within Wealth Management
- In depth understanding of Digital and Customer platforms within Financial services, with previous experience working with Salesforce desirable
- Proven experience in successful IT strategy formulation and implementation
- Proven ability to drive large scale change, lead team size of ~50 and ability to influence senior stakeholders
- Demonstrated experience leading and managing technical teams
- Excellent communication and collaboration skills to work effectively with stakeholders across the organisation
- Strategic thinking and the ability to align technology strategy with overall business objectives
- Strong financial management skills to manage budgets, cost-benefit analysis, and vendor negotiations
**Is this your dream job?**
**Wellbeing and Benefits**
We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:
We-Flex: Choose how, when and where you work.
CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support. Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
Volunteering: opportunities through our AMP Foundation.
Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.
**Inclusion & Diversity**
The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.
At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan here.
**Message to recruitment agencies
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