Home Assessing Manager
3 months ago
With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”
We focus on enhancing member satisfaction, managing claims efficiently, and improving processes to handle peak demand. Our work environment fosters talent retention, promotes positive outcomes, and supports the achievement of strategic goals.
Reporting to the Senior Manager, Service Delivery, the Home Assessing Manager is a newly created role within the Claims Management Team.
The Home Assessing Manager will be responsible for planning, managing, and maintaining the delivery of cost-effective home assessing services that achieve high-quality outcomes for our members. The role also ensures that repairs are authorised and completed in accordance with relevant building code specifications and legislative requirements.
Key Responsibilities:
- Ensure compliance with Insurance Code of Practice, Building Code specifications, and legislative requirements.-
- Address escalated member complaints and ensure compliance with relevant policies.-
- Oversee external loss adjusters and lead event response planning.-
- Direct risk management initiatives to meet OHS and corporate governance requirements.-
- Provide leadership, coaching, and performance management to the Home Assessing team.-
- Identify and implement opportunities for operational improvements and efficiency.-
- Develop strategies to control home claims repair costs and manage the budget.-
- Build strong relationships with suppliers and internal/external stakeholders.What we are looking for:
- Trade qualification with 3-5 years of post-qualification experience.-
- Experience in site supervision, estimating, and project management.-
- Strong understanding of construction industry trends and building code specifications.-
- Knowledge of insurance legislation such as the Insurance Contracts Act and Insurance Code of Practice.-
- Expertise in managing operational budgets and business unit planning.-
- Excellent stakeholder management skills.-
- Strong operational management and problem-solving abilities.-
- Ability to coach and develop staff professionally.-
- Effective verbal and written communication skills for explaining complex processes.-
- Diploma of Loss Adjusting (desirable).-
- Insurance qualifications to Senior Associate level or similar (desirable).What can we offer you?- Motor vehicle, mobile phone and laptop to fulfil the duties associated with the role-
- A workplace culture where our people feel valued, respected, and empowered.-
- Work in flexible ways that meet work/life commitments and support wellbeing.-
- Be part of a purpose-led organisation that gives back to the WA community.-
- An environment that values ongoing career development.-
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services.-
- Opportunities for community engagement and corporate volunteering.Applications Close Tuesday 1st October 2024.#BetterJourneysRAC
LI-LH1
-
Credit Assessment
22 hours ago
Perth, Australia Macquarie Group Limited Full time-At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives...
-
Assessing Manager
3 months ago
Perth, Australia Suncorp Group Full time**Assessing Manager - Perth, WA** - **Lead a team of Home Claims Assessors**: - **Permanent role** **The Role**: A rare opportunity for someone to join our Suncorp Home Claims Team as an Assessing Manager. This role is heavily focused on driving a high performing team, creating the best team culture and ensuring ongoing development of your people. **What...
-
Marketing Manager
1 month ago
West Perth, Australia Royal Automobile Club of WA Full timeWith over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” A 12 month max term opportunity now exists for a Marketing Manager - Home Services to join the Brand & Marketing...
-
Marketing Manager
1 month ago
West Perth, Australia RAC of WA Full timeWith over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”A 12 month max term opportunity now exists for a Marketing Manager - Home Services to join the Brand & Marketing...
-
Case Manager
7 months ago
Cabramatta West, Australia Home Caring St George Full time**About the role** - Work with older people who have Home Care Packages - Full Time position, with flexible work hours - Community based position with a little travel involved. - Training and support provided. - Based out of the Inner West - Salary $70,000 - $75,000 per year, plus Super and Car Allowance (dependent on experience). - Permanent role. **About...
-
Service Area Manager
3 weeks ago
West Perth, Australia APM Full timeAs the Service Area Manager, you will lead our Aged Care Assessment team across Western Australia. This role is responsible for the overall leadership, performance and day-to-day operations of the team to ensure we provide high-quality assessments in partnership with older Australians. **Key responsibilities**: - **People and team management**: Manage,...
-
Assessment and Care Planning Coordinator Part Time
8 months ago
Perth, Australia 3D Recruit Full timeFlexible Part time hours - Limited travel with all services in close proximity in Perth's Northern suburbs - Join a respected boutique home care provider Part Time Clinical Assessment and Care Planning Coordinator (Home Care) - Western Australia Are you a compassionate and experienced healthcare professional with a strong background in clinical assessment...
-
Manager Treatment Assessment
6 months ago
Perth, Australia Department of Justice Full time**Are you looking for a new challenge within a forensic setting where your work makes a real difference? This may be the job for you!** **This is a permanent full time vacancy.** **ABOUT THE ROLE** The role provides leadership, clinical oversight, management, professional guidance and support to a team responsible for the assessment of individual...
-
Care Manager
2 months ago
Perth, Australia Right at Home Full time**Description**: This role is an executive position in the company and you will sit on the Executive Management Committee in assisting with best practice and clinical governance of client care. Care Management is a ‘mission critical’ responsibility for the delivery of care to the company’s clients. This includes the recruitment, training and quality...
-
Recruitment and Assessment Officer Kimberley
6 months ago
Perth, Australia Lifestyle Solutions Full time**Foster Care Recruitment and Assessment Officer** - Full Time Permanent Position - Identified Role* - Based in the Kimberley region - Competitive Salary + Salary Packaging Options Available The role of the Foster Care Recruitment and Assessment Officer is to engage with community stakeholders to coordinate the recruitment, assessment, training and on...
-
Care Manager
2 weeks ago
Lane Cove West, Australia Home Instead Full time**We are a leading global brand** Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population....
-
Relationship Officer
4 months ago
Perth, Australia Right at Home Full time**Description**: Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs and our Mission is to improve the quality of life for those we serve.** Due to continued growth of our business, we urgently seek a dynamic individual to take on a newly created role of Relationship Officer responsible for...
-
Home Care Service Relationship Manager
4 weeks ago
Perth, Western Australia Amana Living Full timeAbout Amana LivingAmana Living is a leading provider of aged care services in Western Australia, dedicated to delivering high-quality care and support to older individuals since 1962. With a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and...
-
Client Service Manager
2 months ago
Perth, Australia Amana Living Full time**Job no**: 496851 **Work type**: Full time **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Home Care Professional **About Amana Living** Amana Living is one of Western Australia's largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since 1962. We offer a comprehensive range of services...
-
Home Care Package Case Manager
7 months ago
Cranbourne West, Australia Simply Helping Gippsland South and West Full timeFull-Time - Case Manager - Aged Care - Join our relaxed, supportive, and quality-focussed team - Onsite parking **About Simply Helping** Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting their independence. Simply Helping commits to the...
-
Relief Home Care Coordinator
2 months ago
West Perth, Australia MercyCare Full time**Job description** ***: **Relief Home Care Coordinator - North****: - Aged Care Services | Aged Care - Closing date: 28/11/2024 An exciting opportunity has become available in our Home Care (Aged Care Services) team, managing staff and clients across Home Care Packages. We are looking for a permanent full-time Relief Home Care Coordinator to report to...
-
Client Service Manager
2 months ago
Perth, Australia Amana Living Full timeAbout Amana Living Amana Living is one of Western Australia's largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since 1962. We offer a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and dementia-specific...
-
Vehicle Assessment Specialist
4 weeks ago
Perth, Western Australia Direct Line Group Full timeWe are seeking a highly skilled and experienced Vehicle Assessment Specialist to join our team at Direct Line Group Auto Services.About UsAt Direct Line Group, we pride ourselves on providing exceptional customer service and a phenomenal level of care for our customers' vehicles. We understand the importance of getting from point A to point B, whether it's...
-
Assessment & Approvals Specialist
2 months ago
Perth, Australia Western Power Full time**Assessment & Approvals Specialist**: - Location: Perth Office - CBD, WA, AU- 8 Nov 2024**Environmental Specialist - Perth CBD - Permanent / Full Time** We have an exciting opportunity for an **Environmental Specialist** to join our team on a Permanent (Full-time, Part-Time or Job Share basis) or 12-month maximum term contract (with the possibility of...
-
Desktop Home Assessor
7 months ago
West Melbourne, Australia HAYS Full timeInsurance Home Assessing job opportunity in Melbourne's West **Your new company** **Your new role** We are currently representing a highly established and reputable General Insurer. Their products include Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products as well as Roadside Assistance. Due to a substantial increase in workload across...